Reviews for Bitwarden Password Manager
Bitwarden Password Manager by Bitwarden Inc.
Review by Mo
Rated 5 out of 5
by Mo, 8 days ago8,480 reviews
- Rated 1 out of 5by GrizzlyAK, 5 hours agoOh, man. I've been LOVING BW and this FF Add-on for years. That is, until now. They just released an "update" that completely ruins it IMO. They took a streamlined, efficient, compact design and handed it off to someone freshly out of the "how to design unusable SW school" who decided to redesign everything using huge text, icons, and burying everything you need in a menu. Now, to do what took a click before takes several. The larger text and extra buttons reduces usability drastically, by shortening what you can see of the names of your entries in the Vault, forcing you to guess or "hover and wait" to see the pop-up to tell you what you are looking at. Also, they take up about 5 acres of screen real estate with a new "+NEW" button at the top, as if the simple, elegant, and non-intrusive "+" from before wasn't sufficient. Geezus... Somebody took a perfectly good solution and ruined it. It is my hope that they are inundated with complaints and revert these ridiculous changes to the previous version.
- Rated 1 out of 5by Reaffirm3555, 7 hours agoNew UI sucks. Not going to rehash everything that's already been said and ignored. Guess I'm downgrading and disabling auto updates, love that I feel a need to do that on a password manager.
- Rated 5 out of 5by Howar31, 9 hours ago
- Rated 1 out of 5by locrian, 10 hours agoIt was great up until the most recent update. Now they've "updated" the user interface so that it takes multiple clicks just to copy a password and so that if your extension sidebar is too narrow you literally can't even reach the Settings menu.
- Rated 1 out of 5by nelph0nd, 10 hours agoThis rolled to Chrome for me a week ago or so and the BW team got a huge backlash from users very consistently over the new UI/UX. One would think they'd have learned from this and rolled everything back, but no. Knowing everyone hated this, they proceeded to roll this out to Firefox as well, the exact same interface that everybody already told them was bad. Great way to alienate users, Bitwarden. I'm switching to another platform and I've canceled my subscription.
- Rated 2 out of 5by Firefox user 16999870, 11 hours agoThe new extension seems to follow a trend set by Microsoft. If a task can be accomplished with one mouse click, two mouse clicks must be better. In the older extension, I could copy a password with a single click. Now, I have to select the info button, then pick password from a dropdown. This is not an improvement, in my opinion.
In the older version, selecting the entry would autofill. Now, I have to find the small button to autofill. Clicking on the entry opens the listing.
Some of this can be attributed to having to learn the new interface. Some of it can be attributed to prettifying it at the expense of usefulness.
I'll be looking at downgrading to an older version. - Rated 2 out of 5by rmccomiskie, 11 hours agoThe latest release is absolutely confusing. Why was it necessary to change the UI such that I have to make more clicks to accomplish the same function. And displaying all logins on the main screen is impossible to use with hundreds of logins in my vault. I am not happy with this 'upgrade'.
- Rated 1 out of 5by Firefox user 18749195, 12 hours agoThe fill button is a disgrace and an incredibly bad idea.
- Rated 1 out of 5by FHLudlow, 12 hours agoThey just released a TERRIBLE update with some utterly senseless and ill-advised changes. Evidently going to ignore the massive backlash from users and not fix any of it. AVOID.
- Rated 5 out of 5by Firefox user 18685945, 12 hours ago
- Rated 2 out of 5by Noknok, 14 hours ago
- Rated 1 out of 5by cyberx, 14 hours ago
- Rated 5 out of 5by Firefox user 18748968, 15 hours ago
- Rated 5 out of 5by Itamarvh, 16 hours ago
- Rated 1 out of 5by Grant, 19 hours ago
- Rated 5 out of 5by Bookhood, 20 hours ago
- Rated 1 out of 5by Ray, a day agoNew UI removes easy access to TOTP, will be canceling before my next renewal.
- Rated 4 out of 5by Fargus57, a day agoA good app/extension/service, but the new interface is awful and nowhere near as useful as the old interface.
- Rated 1 out of 5by mediaklan, a day agoCette dernière version est un désastre au niveau ergonomie. Des coins arrondis là où il n'y en a pas besoin, des fonctions simples plus difficiles à trouver qu'avant et un aspect global enfantin et disproportionné. Décevant.
- Rated 1 out of 5by Firefox user 13110774, a day agoThe new UI is bad, but that's up to one's taste and needs, so we can skip it.
But UX? Absolutely horrible!
Why would you decide it's cool to have all of the passwords show always? It slows down the extension (if the user needs to enter the extension).
I won't repeat the rest of the user feedback others have already written.
You've seen on Chrome that users absolutely hate the new look and functionality.
You saw on Reddit people were completely loosing their minds how bad all of this is.
And you're like: "Let's destroy our rating on Firefox as well".
I understand this went through a beta phase - and clearly you had the wrong people provide you with feedback - or you didn't invest time in getting the right people test this.
I'm working in IT, and I can tell you none of this has been handled properly - whoever was in charge of this change has completely failed at their job.
Rolling out these changes gradually? Yes
Seeing all of the feedback and stopping the rollout until you figure out how to deal with a huge backlash? Nope, let's ignore it, roll it out to everyone and then say we're going to give you options.
Terrible strategy - this is exactly how you loose clients. - Rated 1 out of 5by Frank, a day agoWhat on Earth happened? This new UI was definitely an unwelcome Christmas gift. It was already getting bad when they introduced this weird navy/puke-blue color, but the newest update just threw it off a cliff. Now I need to click like 4 different buttons to copy my username/password. I used to only need to click 2. There was absolutely nothing wrong with the old UI. Fire the UX guy who came up with this crap and go back to the original dark-themed version and get rid of this puke-blue color while we're at it. Don't become LastPass, please. I'm begging you!
- Rated 5 out of 5by Maksym, a day ago