Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
Review by Gabriel
Rated 2 out of 5
by Gabriel, 5 years agoPoor user experience. I use this extension for work, where I have a single sign on provider, so I use 1password around once or twice per week. This means, every time I open 1password, my SAML SSO session is expired and 1password fires a new tab immediately to sync the changed passwords, completely disrupting my work. Editing an entry within the extension is also a no-go, it opens a pop up (where I have to log in again). I would expect to do more stuff within the extension and less stuff in a new tab, if I want a new tab I wouldn't use the extension. Copying the password is harder than autofilling (I would expect a keyword shortcut), but autofill sometimes auto submits, which makes it a very poor experience, especially when the form has other fields that 1password is not capable of filling. I only use this for work purposes.
Developer response
posted 5 years agoHey Gabriel,
Sorry to hear you’re having troubles with 1Password. It sounds like you have your Firefox set to clear its cache every time you close the browser. 1Password stores your account information and session in the local storage of the browser, which is deleted when you clear the cache, so 1Password will pop up the next time you open the browser and will ask you to sign into your account again.
As for the other issues, I’m sure we can help you resolve them as well! Feel free to email us all the details to support+extension@1password.com and we’ll be happy to help!
Sorry to hear you’re having troubles with 1Password. It sounds like you have your Firefox set to clear its cache every time you close the browser. 1Password stores your account information and session in the local storage of the browser, which is deleted when you clear the cache, so 1Password will pop up the next time you open the browser and will ask you to sign into your account again.
As for the other issues, I’m sure we can help you resolve them as well! Feel free to email us all the details to support+extension@1password.com and we’ll be happy to help!
1,753 reviews
- Rated 2 out of 5by Firefox user 13494206, 8 days agoI don't want to enter a password every time I open my browser because I open and close my browser multiple times per day & on more than one PC. If there is some other tweak, let me know & I will try it again. But if not, goodbye. I previously had Dropbox Passwords & I did not have to enter a password every time. But Dropbox Passwords is ending soon & they recommended 1Password, but I lost my mind with constantly having to enter the password!
- Rated 3 out of 5by charminultra, 12 days agoBuggy, laggy. I don't know what else to say. It's a great app but constantly buggy and slow.
- Rated 2 out of 5by Firefox user 19208377, 15 days agoNo site will load with this extension enabled since the last update, it's been a week.
- Rated 2 out of 5by Rifee, 17 days agostopped opening extension since last update. tried after removing and installing again. no luck
- Rated 1 out of 5by Firefox user 19200715, 18 days agoAs of 27-Jul it's broken - doesn't work with latest firefox at all. Was great, but now unusable.
- Rated 1 out of 5by Firefox user 19193082, 20 days agoSame problem others have reported. It no longer works properly in Firefox. I figured out a work-around: If you click the 1-Password add-on and it doesn't work, then turn it off through Manage Extensions (no need to uninstall). Then close Firefox. Re-open Firefox, and turn the 1-Password add-on back on (through Manage Extensions). Then it will work fine until you restart Firefox again. Hopefully they will get this resolved soon...
- Rated 5 out of 5by Firefox user 18624007, 20 days ago
- Rated 1 out of 5by Firefox user 19185874, 21 days ago
- Rated 1 out of 5by Firefox user 15862531, 21 days agoThe 1Password extension work very well for a year, but about 4 days ago it wouldn't open. I deleted the extension, restarted and reloaded the extension. It worked for 2 days and then again it wouldn't open.
- Rated 1 out of 5by Firefox user 18301841, 22 days ago
- Rated 5 out of 5by Firefox user 19170033, 23 days ago
- Rated 5 out of 5by Firefox user 18067872, 23 days ago
- Rated 1 out of 5by LLB, 24 days agoWas working great, then a few days ago it quit working in Firefox.
- Rated 1 out of 5by Firefox user 19149905, 25 days ago
- Rated 5 out of 5by greysonkorn, 25 days ago
- Rated 1 out of 5by Firefox user 19080746, a month agoThis app is terrible. The support sucks and trying to get anyone to address my billing issues has been impossible. I signed up and could never get it to work. I signed up with a different email and somehow they linked the two and now they have locked the first one that we could never make work and so that locked the second one too, which we paid for. Now we are locked out. TERRIBLE SUPPORT. Don't use it way to complicated to make work and support.
- Rated 1 out of 5by Stewart, a month agoAdding to similar feedback from other users. Since a recent update, this extension no longer works in Firefox. I have tried removing and reinstalling the extension, etc. Nothing happens when you click on the extension, and no autofill of passwords on websites either. It is useless now (whereas it was almost perfect before) As this feature is an essential element of the membership we are paying for, this clearly needs to be fixed.
- Rated 1 out of 5by Firefox user 14035943, a month ago1Password Firefox extension was updated July 15, 2025. The 1Password Firefox extension now no longer works. Clicking on the 1Password icon in the Firefox toolbar does NOTHING.
- Rated 1 out of 5by Firefox user 12792262, a month ago
- Rated 5 out of 5by TechR, a month ago
- Rated 1 out of 5by Firefox user 19116250, a month agoI cannot add a 1Password account to the extension if it has MFA enabled on it. When trying, the extension setup simply sends me to the 1 Password Web UI and does not store the account in the extension.