Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
Review by Gabriel
Rated 2 out of 5
by Gabriel, 5 years agoPoor user experience. I use this extension for work, where I have a single sign on provider, so I use 1password around once or twice per week. This means, every time I open 1password, my SAML SSO session is expired and 1password fires a new tab immediately to sync the changed passwords, completely disrupting my work. Editing an entry within the extension is also a no-go, it opens a pop up (where I have to log in again). I would expect to do more stuff within the extension and less stuff in a new tab, if I want a new tab I wouldn't use the extension. Copying the password is harder than autofilling (I would expect a keyword shortcut), but autofill sometimes auto submits, which makes it a very poor experience, especially when the form has other fields that 1password is not capable of filling. I only use this for work purposes.
Developer response
posted 5 years agoHey Gabriel,
Sorry to hear you’re having troubles with 1Password. It sounds like you have your Firefox set to clear its cache every time you close the browser. 1Password stores your account information and session in the local storage of the browser, which is deleted when you clear the cache, so 1Password will pop up the next time you open the browser and will ask you to sign into your account again.
As for the other issues, I’m sure we can help you resolve them as well! Feel free to email us all the details to support+extension@1password.com and we’ll be happy to help!
Sorry to hear you’re having troubles with 1Password. It sounds like you have your Firefox set to clear its cache every time you close the browser. 1Password stores your account information and session in the local storage of the browser, which is deleted when you clear the cache, so 1Password will pop up the next time you open the browser and will ask you to sign into your account again.
As for the other issues, I’m sure we can help you resolve them as well! Feel free to email us all the details to support+extension@1password.com and we’ll be happy to help!