Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
Review by Firefox user 16960040
Rated 4 out of 5
by Firefox user 16960040, 3 years agoMostly, it works as advertised. I have 3 areas for improvement to suggest: 1. Because of the way it prompts, it's too easy to save just a user ID and not the password or vice versa, and not be prompted to save both. 2. Recent Firefox update seems to have disabled the extension so now I have to add it again. 3. It closes itself after 10 minutes so I am constantly having to re-input my 1Password password; resetting this seems to be browser-specific and not intuitive. You shouldn't have to be a systems security nerd to find it easy to use.
Developer response
posted 3 years agoHey there,
Thanks for taking the time to write this review!
1. Thanks for the feedback here. We show the “Save in 1Password” button in every field where you type in, to give you the option to control what is saved, where and when. It might be a slight adjustment to ignore the “Save in 1Password” button until after you are done typing in both username and password fields, but that’s great feedback, so thank you!
2. We have not yet encountered such reports from other users. Not sure why your 1Password disappeared from Firefox but that should definitely not happen when Firefox updates! If you encounter the issue again, please email us to support+x@1password.com so we can investigate!
3. You can adjust the auto-lock timer in the extension’s settings page. If you have the 1Password desktop app installed on your computer, then the extension should connect to it and inherit the auto-lock timer settings from the desktop app, so make sure to check the desktop app’s settings as well! If you need further assistance with this, please do email us so we can help you set this up as you want it to work. Unlocking 1Password in your browser should unlock the desktop app and all other browsers in one go!
Thanks for taking the time to write this review!
1. Thanks for the feedback here. We show the “Save in 1Password” button in every field where you type in, to give you the option to control what is saved, where and when. It might be a slight adjustment to ignore the “Save in 1Password” button until after you are done typing in both username and password fields, but that’s great feedback, so thank you!
2. We have not yet encountered such reports from other users. Not sure why your 1Password disappeared from Firefox but that should definitely not happen when Firefox updates! If you encounter the issue again, please email us to support+x@1password.com so we can investigate!
3. You can adjust the auto-lock timer in the extension’s settings page. If you have the 1Password desktop app installed on your computer, then the extension should connect to it and inherit the auto-lock timer settings from the desktop app, so make sure to check the desktop app’s settings as well! If you need further assistance with this, please do email us so we can help you set this up as you want it to work. Unlocking 1Password in your browser should unlock the desktop app and all other browsers in one go!