Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
Review by Jesse111
Rated 5 out of 5
by Jesse111, 3 years ago2019 Macbook Pro w/Moterey. 1Password extension installs but does not work. Been using 1Password on Safari and Firefox for over a decade no problems ever until Monterey. Tried refresh, standard security but nothing works. The icon is there but when opened, a screen pops up with a blue "Open 1Password" button that doesn't respond.
***update*** 1Password contacted me a few days after I posted this offering to help. Working on the solution now. Will post another update when resolved. 5 stars for service.
*** Update*** My bad. Accidentally installed the subscription extension instead of the Classic version. All good.
***update*** 1Password contacted me a few days after I posted this offering to help. Working on the solution now. Will post another update when resolved. 5 stars for service.
*** Update*** My bad. Accidentally installed the subscription extension instead of the Classic version. All good.
Developer response
posted 3 years agoHey there Jesse111,
Sorry to hear you’re having troubles getting the extension to work. It sounds like there’s an issue with the connection between the extension and the 1Password desktop app on your computer.
We’d love to help you troubleshoot this, please email us all the details to support+x@1password.com and we’ll get you up and running as soon as possible. :)
Sorry to hear you’re having troubles getting the extension to work. It sounds like there’s an issue with the connection between the extension and the 1Password desktop app on your computer.
We’d love to help you troubleshoot this, please email us all the details to support+x@1password.com and we’ll get you up and running as soon as possible. :)