1Password: Password Manager by 1Password

3.9 Stars out of 5

Review by siuKing

I used 1Passord for ages and it was the best experience I've had with managing passwords. Now that I use MacOS Monterey and since there is 1Password7 it's just pure trash. I can't open the classic 1Password App on my Mac (after I type in the password it gets stuck) and I'm not able to add new passwords. The 1Password7 App won't allow me to add new passwords. The extensions either in safari and in Firefox don't work at all. I don't know what I have to do to get the extensions to work. Honestly... at this point I'm so disappointed that I actually think about asking my money back since it just stopped working properly for me.

Developer response

posted 3 years ago

Hey siuKing,

Sorry to hear you’re having troubles with 1Password. It sounds like you might have been working with a previous 1Password version (1Password 6 or earlier) with a standalone license, and then updated to 1Password 7 when you updated your Mac.

1Password 7 requires a 1Password.com account, which you can sign up for here: https://1password.com/sign-up

Once you create an account and add it to the 1Password 7 app, it will be activated and autofilling should work.

If that is not the case or if you are still having troubles, please do contact us at support@1password.com and we’ll be more than happy to help!