1Password: Password Manager by 1Password

3.9 Stars out of 5

Review by Firefox user 17364925

by Firefox user 17364925, 3 years ago

This add-on used to be fine, but recently if you try to edit a password through it, it opens up the edit page on the web, instead of just doing it a pop-up for the add-on (as it used to) or through the app (which would also be fine).

I have 1password installed so I shouldn't have to do things in the web interface.

Developer response

posted 3 years ago

Hi there,

Thank you for your review.

I apologize for any disruption to your workflow, when you edit an item from the pop up in your browser the expected behavior is for your 1Password app to open.

I would recommend a restart of your computer as it sounds like 1Password in your browser may be having a hard time connecting with your desktop app.

If this doesn’t help, please drop an email to support+x@1password.com where our team will assist you further :)