Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
Review by Firefox user 14402247
Rated 1 out of 5
by Firefox user 14402247, 2 years agoI've been locked out of 1Password for 5+ days after an seemingly innocent upgrade. I have been unable to retrieve pwds or login on my iPhone and so called customer service has not even recognized the problem.
Excellent program until something goes wrong, then horrible, NON-EXISTENT, boilerplate customer service.
Excellent program until something goes wrong, then horrible, NON-EXISTENT, boilerplate customer service.
Developer response
posted 2 years agoHey there!
We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right. If you’d be willing to send an email to support+social@1password.com along with your support ID (ABC-12345-123) we’ll have someone follow up and look into what happened.
We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right. If you’d be willing to send an email to support+social@1password.com along with your support ID (ABC-12345-123) we’ll have someone follow up and look into what happened.