Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
Review by wheatwacker
Rated 3 out of 5
by wheatwacker, 2 years agoThe product has been great for months. A recent update of either the plugin or the desktop app broke a couple things. I suspect it's an issue with an update to the browser plugin, as the hover fonts for the plugin are now different. 1) I can no longer use macos fingerprint to unlock the browser instance, despite desktop instance being unlocked. 2) Browser instance takes a very long time to exit its initialization routine. This happens both when the browser vault is locked and unlocked. And when the desktop vault is locked and unlocked. It was instant before, now I see the spinning grey/black circle for several seconds. Mac has no performance issues with other applications. (M1 Max with low/no load.) 3) The desktop instance periodically steals window focus, typically after interacting with the browser.
Developer response
posted 2 years agoThanks for taking the time to leave us a review and let us know your experience with 1Password! Some of the behavior you've described isn't the sort of experience we expect, and if you'd reach out to us at support+x@1password.com we'd be happy to help get things working properly for you.