Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,657 reviews
- Rated 5 out of 5by Nyyyx, 2 years ago
- Rated 5 out of 5by Firefox user 16129926, 2 years ago
- Rated 1 out of 5by JS, 2 years agoJust doing the upgrade to v8 and nothing but problems. Finally managed to get the extension installed and the icon showing up in the toolbar.
HOWEVER, 1Password does not let me use it without turning off "Never remember history" and/or "Always use private browsing mode". Never had this issue before so unsure why now, and can't seem to get an answer or solution from 1Password support.
Seems crazy to me that all of a sudden I have to give up privacy and browsing preferences to be able to use this program. Deal breaker for me so I'm hoping support can help in the end.Developer response
posted 2 years agoHey there,
1Password for Firefox needs the ability to write to the local database to store data. If Firefox is configured to always launch in Private Browsing mode, then 1Password doesn't have the ability to write to that local database.
If you'd like to use 1Password in Firefox as well as browse in Private Browsing mode, configuring Firefox to not open in Private Browsing mode automatically, then manually launching a Private Browsing window would be your best bet. You can configure 1Password to be allowed in Private Browsing mode in the extension settings page. - Rated 5 out of 5by Bob, 2 years ago
- Rated 3 out of 5by Firefox user 17544964, 2 years ago
- Rated 5 out of 5by Firefox user 10521489, 2 years ago
Developer response
posted 2 years agoHey there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support+x@1password.com so our team can discuss this.- Rated 5 out of 5by Firefox user 15899915, 2 years ago
- Rated 5 out of 5by SMichaelH, 2 years ago
- Rated 1 out of 5by Firefox user 17538241, 2 years ago
- Rated 5 out of 5by Firefox user 15292043, 2 years ago
- Rated 4 out of 5by zyphryx9, 2 years ago
- Rated 5 out of 5by Ken, 2 years ago
- Rated 5 out of 5by ArkhamCookie, 2 years ago
- Rated 5 out of 5by AC, 2 years ago
- Rated 4 out of 5by Firefox user 14388876, 2 years ago
- Rated 2 out of 5by Firefox user 17531471, 2 years ago
- Rated 1 out of 5by Granoblastic Man, 2 years agoConstant issues all weekend starting 8/20. "Failed to load vault. ClientError: Failed to read response as "json""
Developer response
posted 2 years agoHey there! Thanks for leaving us a review!
This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 4 out of 5by Firefox user 17533497, 2 years ago
- Rated 2 out of 5by Rick, 2 years agoThe new Firefox extension does not allow the user to run in private browsing mode, nor does it allow the user to clear cache. Pretty sad for people who are concerned about privacy.
Developer response
posted 2 years agoHey there,
1Password for Firefox needs the ability to write to the local database to store data. If Firefox is configured to always launch in Private Browsing mode, then 1Password doesn't have the ability to write to that local database.
If you'd like to use 1Password in Firefox as well as browse in Private Browsing mode, configuring Firefox to not open in Private Browsing mode automatically, then manually launching a Private Browsing window would be your best bet. You can configure 1Password to be allowed in Private Browsing mode in the extension settings page. - Rated 5 out of 5by Firefox user 16304075, 2 years ago
Developer response
posted 2 years agoHey there! Thank you so much for this great 5-star review!
We really appreciate your support and help in sharing the word about us.- Rated 1 out of 5by Firefox user 14402247, 2 years agoI've been locked out of 1Password for 5+ days after an seemingly innocent upgrade. I have been unable to retrieve pwds or login on my iPhone and so called customer service has not even recognized the problem.
Excellent program until something goes wrong, then horrible, NON-EXISTENT, boilerplate customer service.Developer response
posted 2 years agoHey there!
We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right. If you’d be willing to send an email to support+social@1password.com along with your support ID (ABC-12345-123) we’ll have someone follow up and look into what happened. - Rated 5 out of 5by Firefox user 13997645, 2 years ago