Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
307 reviews
- Rated 1 out of 5by Capital one, 4 years ago
Developer response
posted 4 years agoHey Gamarala,
We’d like to investigate the issue you’ve described here and help you get things working.
Please email us all the details (and some screenshots if possible) to support+x@1password.com so we can help you sort this out.- Rated 1 out of 5by renesisX, 4 years agoI can no longer get the ext. to function reliable. You unlock and the ext seems stuck "loading"
- Rated 1 out of 5by Firefox user 16910394, 4 years ago
- Rated 1 out of 5by Firefox user 16821514, 4 years agoDo you guys test anything before you release it? Seriously. A blind monkey writes more usable code. Extensions are supposed to make the user experience easier with fewer steps and more reliable interactions. This latest "upgrade" is none of those things.
Developer response
posted 4 years agoHey there,
If you are experiencing issues with 1Password in your browser, we’ll be more than happy to help you troubleshoot it and get things working properly.
Please email us all the details to support+x@1password.com so we can investigate the issue(s) you are having and provide you with solutions. - Rated 1 out of 5by Firefox user 15160276, 4 years agoThe 1Password extension no longer works. 1Password is trying to move long-time users to a subscription model we NEVER asked for. Time to move on to a new password manager.
Developer response
posted 4 years agoHey there,
This extension only works with a 1Password membership account. If you have a standalone license and local vaults, please use 1Password Classic instead: https://support.1password.com/cs/1password-classic-extension/
1Password Classic still works as you are used to and expect from 1Password for standalone license users - Rated 1 out of 5by CassieA, 4 years agoRe-directs me to another site. It doesn't allow log in with 1Password.
Developer response
posted 4 years agoHey CassieA,
That doesn’t sound right. Can you please email us all the details to support+x@1password.com so we can investigate and troubleshoot this with you?
Thank you kindly. - Rated 1 out of 5by Carlo Licciardi, 4 years agoDoes not load passwords saved on DropBox
Update:
1Password reached out saying I have to download another extension. This is a bad product. They are trying to force their previous customers to their subscription model. In order to do that they are making our life complicated.
1 starDeveloper response
posted 4 years agoHey Carlo,
This extension only loads vaults from a 1Password.com account. If you have a Dropbox vault, you’ll need the 1Password Classic extension instead: https://support.1password.com/cs/1password-classic-extension/ - Rated 1 out of 5by Chris, 4 years agoEver since the v2.0 update I get stuck on the Loading... after entering my password. This lasts quite a while. A restart of the browser seems to get it working again but it's very annoying when you're trying to get logged in somewhere and it hangs like this. v1.x 1Password X was fluid and fast, this is a major regression in usability.
Developer response
posted 4 years agoHey Chris,
We’d like to investigate and help you get things working properly.
Would you mind emailing us all the details to support+x@1password.com , alongside the extension’s log after it hangs? Here’s how to get the extension’s log: https://support.1password.com/cs/extension-console-log/ - Rated 1 out of 5by John R, 4 years ago1Password is VERY rapidly going down the toilet -- worst password manager experience ever! WHY ARE THERE TWO DIFFERENT VERSIONS of the browser extension? Why is it so difficult to configure? Agile Bits have very much lost their way.
Developer response
posted 4 years agoHey John,
Sorry to hear you’re having troubles with 1Password. Indeed, we currently offer two extensions for two different needs, and we will be more than happy to help and guide you through the issues you are having to get you up and running with the setup that is most suitable for you!
Feel free to email us to support+x@1password.com and we’ll help you as soon as possible. - Rated 1 out of 5by Adison, 4 years agoThis addon need 1password member to activate, if you are standalone version, forget it.
Developer response
posted 4 years agoHey Adison!
If you have a standalone license, you will want to install 1Password Classic in your Firefox instead: https://support.1password.com/cs/1password-classic-extension/
Alternatively, you can contact our customer support and we’ll see what we can do about the membership option :)
Email us to support@1password.com and we’ll see what we can do. - Rated 1 out of 5by Linda Weaver, 4 years ago
- Rated 1 out of 5by Firefox user 14331400, 4 years agoI have several machines running either Linux, MacOS or Windows. I have Firefox running on all of them, which means that I can seamlessly switch computers. Apart from 1Password, that is, which behaves differently on each machine/OS combination. The worst of these is the present machine - running Linux 22. I have tried many times to reinstall Firefox and reinstall 1Password as an add-on. Although the add-on is installed, the icon is not displayed. When I come to a page that requires a password, I see the icon in the password entrybox, telling me to click the non-existent browser icon. Very frustrating. It's not the only problem I have with 1Password, but it's the biggest.
- Rated 1 out of 5by Firefox user 15231784, 4 years agoI love 1Password but there is a MAJOR security and trust violation in the latest version. I have two browsers on my work laptop: work (Chrome, paired with the app) and a personal one (Firefox, extension only). Both are signed into different 1Password accounts.
When the latest version of the browser extension updated on Firefox - it automatically linked it to the desktop app and auto-logged in my work 1Password account to my extension on Firefox. The only way I noticed was that I got an email stating that a new browser (Firefox) had logged into my work 1Password account.
This is NOT OKAY and a massive violation of the trust and security best practices that I've come to know 1Password for. You need to roll back this version immediately and change the default setting to NOT automatically link to a desktop app if it's present. 1Password has no idea if the desktop app uses the same account as the browser extension. In my case it wasn't the same account and it still auto-logged in my browser extension to that account !!!
Seriously, this is a HUGE problem. Please take this seriously. - Rated 1 out of 5by Firefox user 16039137, 4 years agoIt will not unlock. The icon is on the menu bar but has a padlock on it. I have all necessary passwords. But IT wont do anything. Have written 1 password twice and no response for several days. So 0 stars for 0 performance on so many levels.
- Rated 1 out of 5by Sheena, 4 years ago
- Rated 1 out of 5by Firefox user 16847030, 4 years agoThe directions are worthless; they don't help get the account set up. When you sign into a web site, 1Password does NOT offer to save the sign-in information like it says it does (I have tried about 15 web addresses; it offered to save the password for ONE of them only). There is no obvious way to get actual support with the process. I am totally frustrated and about to cancel the subscription that just started last week.
Developer response
posted 4 years agoHey there,
We’d love to help you with any and all issues you are having! Feel free to email us to support@1password.com and we’ll get back to you as soon as possible! - Rated 1 out of 5by Eckhard Ehm, 4 years agouseless. no point in using it. you need the app and this extention offers nothing in the browser workflow that makes your live easier.
Developer response
posted 4 years agoHey Eckhard Ehm,
The extension should definitely make your life easier. We’d like to help you with this if you’re having troubles!
Feel free to email us at support+extensions@1password.com and we’ll be happy to help with any and all issues you are experiencing. - Rated 1 out of 5by Firefox user 16767723, 4 years agoWhere is the touch feature? Poor add-in, so yesterday. Nothing worse than having to enter a password 20 times a day. If I knew touch was not available, I wouldn't have purchased a subscription.
Developer response
posted 4 years agoHey there,
Touch ID support for 1Password in the browser is not yet available, but we’re working on it!
In the meantime, you can enjoy Touch ID unlock with 1Password Classic instead: https://support.1password.com/cs/1password-classic-extension/ - Rated 1 out of 5by what do you want, 4 years agoI am so sick of typing my password in every single time I open my browser. It defeats the purpose of a password manager. They say they don't allow you to save it for security purposes, but there is no reason it couldn't be opt-in. It's also insane that they don't have a toggle to view the password that you're typing in, especially when your master password should be long and complicated.
Developer response
posted 4 years agoHey there,
1Password in the browser will lock up when you close the browser.
We’re currently working on a feature that will allow 1Password in the browser to connect to the 1Password desktop app, which will allow it to remain unlocked even if the browser is closed (because the desktop app keeps running in the background!).
This feature already exist in our 1Password Classic extension, which you can install and enjoy right now: https://support.1password.com/cs/1password-classic-extension/ - Rated 1 out of 5by Firefox user 16762719, 4 years ago
- Rated 1 out of 5by 🐺🌲, 4 years agoThe new version keeps asking me to login to their website but I have the app installed on my Mac. It should just work like before the update. Force quitting both the app and Firefox doesn't help. I have now installed the classic version from their site which at least fills out login forms after six tries each time I need it, but the toolbar popup is always empty. Better skip this version until they fix it.
Developer response
posted 4 years agoHey there,
This version is quite different from the Classic extension and works independently from the desktop app, which can be found here, https://support.1password.com/cs/1password-classic-extension/
1Password Classic is indeed the way to go at the moment if you want to work with the desktop app. If you’re having any troubles with Classic or this version feel free to email us to support+extensions@1password.com and we’ll gladly help! - Rated 1 out of 5by 0vlcj, 4 years ago
Developer response
posted 4 years agoHey Maize,
Would you be so kind as to elaborate on what you didn’t like in the UI exactly? Feel free to send us your feedback and thoughts to support+extensions@1password.com- Rated 1 out of 5by Anubis, 4 years agoUpdated Firefox to 86.0.1 and reinstalled the extension. Nothing happens when I click on the icon.
FWIW, the extension works on Safari and Chrome.Developer response
posted 4 years agoHey Anubis,
That doesn't sound right at all! We’ll be happy to troubleshoot this with you. Please reach out to support+extensions@1password.com and we’ll get back to you as soon as possible.