Reviews for AdBlock for Firefox
AdBlock for Firefox by AdBlock
Response by Rhana Cassidy
Developer response
posted 6 years agoHi, and thanks for your comments. Thanks especially for pointing out the oversight in AdBlock's description in the AMO. We'll get that corrected ASAP.
The Acceptable Ads program isn't a con. It's a compromise, a way to help creators get the revenue they need to keep creating the content we all enjoy, while protecting us all from the truly bad ads nobody wants. The vast majority of our users are grateful for this middle way. Folks who want a scorched-earth approach are welcome to check out uBlock Origin. Its developer has a different philosophy than we do, so it meets a need we have chosen not to.
I know it's frustrating to ask for help, only to be told to try a complicated-looking series of debugging steps. We do this for a few reasons. Sometimes we ask our users to help troubleshoot issues that we can't reproduce. Much of the time, the steps we suggest are the result of successful troubleshooting; that is, they are the solution. We never want our users to feel they're getting a runaround or being directed to useless information. If we get something wrong in a support article and we are taken to task, whenever possible I'll fix it then and there. With one person supporting 65M users, we can't devote the in-depth 1:1 time we would all prefer. Last but not least, product reviews (along with Twitter and Facebook) aren't the best place to troubleshoot issues. It's much better to open a ticket on our support portal, help.getadblock.com.
If you've run into an issue and neither our responses to other reviews nor our knowledge base has helped, I encourage you to open a ticket. I'll be happy to dig in as much as needed to get things working for you again. :)
- Rhana, AdBlock Community Manager
The Acceptable Ads program isn't a con. It's a compromise, a way to help creators get the revenue they need to keep creating the content we all enjoy, while protecting us all from the truly bad ads nobody wants. The vast majority of our users are grateful for this middle way. Folks who want a scorched-earth approach are welcome to check out uBlock Origin. Its developer has a different philosophy than we do, so it meets a need we have chosen not to.
I know it's frustrating to ask for help, only to be told to try a complicated-looking series of debugging steps. We do this for a few reasons. Sometimes we ask our users to help troubleshoot issues that we can't reproduce. Much of the time, the steps we suggest are the result of successful troubleshooting; that is, they are the solution. We never want our users to feel they're getting a runaround or being directed to useless information. If we get something wrong in a support article and we are taken to task, whenever possible I'll fix it then and there. With one person supporting 65M users, we can't devote the in-depth 1:1 time we would all prefer. Last but not least, product reviews (along with Twitter and Facebook) aren't the best place to troubleshoot issues. It's much better to open a ticket on our support portal, help.getadblock.com.
If you've run into an issue and neither our responses to other reviews nor our knowledge base has helped, I encourage you to open a ticket. I'll be happy to dig in as much as needed to get things working for you again. :)
- Rhana, AdBlock Community Manager
3,446 reviews
- Rated 5 out of 5by Temba2024, 4 days ago
- Rated 1 out of 5by Firefox user 18948543, 6 days agoYet another extension mooching off of ABP's revenue stream. These by definition, regardless of how much actual blocking they are doing, are just another method big corp uses to circumvent the real thing. Don't be fooled.
- Rated 4 out of 5by Firefox user 18947462, 7 days ago
- Rated 1 out of 5by rasti, 11 days agoplugin deactivated upon opening youtube video and all i see are ads
- Rated 1 out of 5by Veronique19X, 11 days agoLe plugin est désactivé au lancement d'une vidéo youtube. Les pubs continuent de tourner.
- Rated 5 out of 5by Jesus Jose Vazquez Diaz, 12 days ago
- Rated 5 out of 5by Firefox user 18908375, 14 days ago
- Rated 4 out of 5by Firefox user 16662380, 15 days ago
- Rated 4 out of 5by Firefox user 15860755, 20 days ago
- Rated 5 out of 5by Firefox user 18921497, 21 days ago
- Rated 5 out of 5by KW, 23 days ago
- Rated 5 out of 5by captain red, 24 days ago
- Rated 5 out of 5by Firefox user 15451451, 25 days ago
- Rated 4 out of 5by Firefox user 18565968, a month ago
- Rated 1 out of 5by Firefox user 18914036, a month agoThis extension now turns it's self off on certain pages including Youtube. Hard pass.
- Rated 5 out of 5by Michelle, a month ago
- Rated 2 out of 5by F8, a month agomostly works aside from video ads, but for some reason they think they're entitled to nagging me with popups for money. it isn't that difficult to block ads, I've uninstalled and moved on.
- Rated 1 out of 5by Warchik, a month agoDoesn't work with Youtube. Youtube disables the Adblock for Firefox plugin and continues playing ads.
- Rated 5 out of 5by Firefox user 16162239, a month ago
- Rated 2 out of 5by Firefox user 18112166, a month ago
- Rated 5 out of 5by Firefox user 16085276, a month ago
- Rated 1 out of 5by Firefox user 18900423, a month ago
- Rated 3 out of 5by JXSIU, a month agoi like this adblock but YouTube right now blocking adblock so thats why i want to create Blocker Blocker Ad Block (BBAB)