AdGuard AdBlocker by Adguard Software Ltd

4.7 Stars out of 5

Review by phattrance

by phattrance, a year ago

This plugin stopped working since 2 days ago. cant even enter the settings or see the on / off button. Im using the latest version of firefox (updated yesterday). Screenshot of the broken plugin: https://imgur.com/Ll1hvqC

Developer response

posted a year ago

Hello phattrance,

Thank you for bringing this issue to our attention. We apologize for the inconvenience you're experiencing with our AdGuard browser extension.

To better diagnose and resolve the issue, could you please share your settings and logs? Here's how you can do it:

1. For sharing settings, please create a new issue on our GitHub repository: https://github.com/AdguardTeam/AdguardBrowserExtension/issues.
2. To find and share the extension logs, you can follow this https://maximtop.notion.site/How-to-find-an-extension-logs-in-the-Firefox-682216c6dea54b6a9832edf924b07d3b?pvs=4.

After you've shared this information, it's likely that your issue can be resolved by reinstalling the extension, as indicated by other users in this https://github.com/AdguardTeam/AdguardBrowserExtension/issues/2501#issuecomment-1736241078.

Thank you for your cooperation and for using AdGuard. We're committed to resolving this issue as soon as possible.