A good app/extension/service, but the new interface is awful and nowhere near as useful as the old interface.

Cette dernière version est un désastre au niveau ergonomie. Des coins arrondis là où il n'y en a pas besoin, des fonctions simples plus difficiles à trouver qu'avant et un aspect global enfantin et disproportionné. Décevant.

The new UI is bad, but that's up to one's taste and needs, so we can skip it.
But UX? Absolutely horrible!
Why would you decide it's cool to have all of the passwords show always? It slows down the extension (if the user needs to enter the extension).
I won't repeat the rest of the user feedback others have already written.
You've seen on Chrome that users absolutely hate the new look and functionality.
You saw on Reddit people were completely loosing their minds how bad all of this is.
And you're like: "Let's destroy our rating on Firefox as well".
I understand this went through a beta phase - and clearly you had the wrong people provide you with feedback - or you didn't invest time in getting the right people test this.
I'm working in IT, and I can tell you none of this has been handled properly - whoever was in charge of this change has completely failed at their job.
Rolling out these changes gradually? Yes
Seeing all of the feedback and stopping the rollout until you figure out how to deal with a huge backlash? Nope, let's ignore it, roll it out to everyone and then say we're going to give you options.
Terrible strategy - this is exactly how you loose clients.

What on Earth happened? This new UI was definitely an unwelcome Christmas gift. It was already getting bad when they introduced this weird navy/puke-blue color, but the newest update just threw it off a cliff. Now I need to click like 4 different buttons to copy my username/password. I used to only need to click 2. There was absolutely nothing wrong with the old UI. Fire the UX guy who came up with this crap and go back to the original dark-themed version and get rid of this puke-blue color while we're at it. Don't become LastPass, please. I'm begging you!

new UI is meh. Otherwise its a lifesaver extension.

New UI is a masterpiece.
Make all UI elements x3 larger please.
Window height is too big, make it 2 cm max.
And "all items" section on a vault page with a couple of thousand of my passwords is so useful. I like to scroll for about half a minute and find the one I need.

Very bad UI changes, sorry for the guy who made it but it's better to face the truth and learn from errors. Switched back to v2024.11.2 and disabled auto update. Bad in design and bad in functionality, note these always come together because .. ergonomic you know? no you don't. these changes have clearly been made by someone who does not use Bitwarden as much as we do. can see it in a bit of a second.

Terrible UI changes that prioritize form over function. There used to be one button to copy your username, and another button to copy your password. Now there is a single copy button and after clicking it a menu appears and you have to click a second time to select whether you want to copy the username or password. Apparently you can disable this in the settings. But that change should have been optional and not forced on the user. Making them have to figure out on their own there is a setting to change the behavior of the copy buttons. Moving the folders into a drop down also makes it slower to navigate to a specific folder.

I used to love the Bitwarden extension, but after they switched to this new UI, I can no longer say that. Instead of clicking on the name of the login to fill the page, now I have to look for and click on a tiny little button. NO. This is NOT better, bring it back the way it was, or give us a setting to choose how we want it.
This one little detail greatly changes how we interact with the app.

Edit: And copying the username/password is now a 2 click step instead of 1 click!!
Come on Bitwarden, why are you going backwards??

Fantastic features and functionality but the new UI is awful. I'll change my rating to 5 stars once they fix it or revert it.

Would definitely be 5/5 stars but this last update made the app worse. It looks worse, it performs worse, the layout is worse. Bitwarden had a good app going. I don't think anyone was asking for a makeover. We just want a fast, lightweight password manager. We had that but now we don't.

Before the new change I would have given Bitwarden a 5 star review. The new change makes it impossible to use for me. It used to show me my logins above any password box. It no longer does that. When I try to use it from the button, instead of just tapping on the name like it used to be, now you have to click on a tiny little button that says "Fill". I find this tiny button too hard to use. Please bring back the old interface. I will be looking for a new password manager now :(

UI redesign looks bad (curves, whitespace), Fill button is miniscule (no more card click to fill), detection now broken on some sites, don't need Send button, some useful settings taken away, don't need animations. It's clear the dev team is just adding crap to stay busy. BW's GitHub backlog is pretty intense; they should be resolving GitHub issues and internal bugs instead of making the interface uglier and then needing to bugfix the uglier interface.

For the most part it's great, but I can't give 5 stars when they take a great UI and change it up and make it look like it's from 2008.

I used to consider this a 5-star product. The latest update has slowed response time, complicated the interface, and drastically reduced the number of logins that successfully autofill. The dropdown now takes up more screen space for no clear reason. The structure for use has been needlessly altered. After being trained by years of use to click on an entry to fill the login fields, that same action now opens the edit screen. It was a great product that did not need "improving". I will continue to use it, but it is no longer the fast, intuitive tool that it was.

I love Bitwarden BUT how many dang times do I need to re-login and re-set an unlock PIN etc? It seems like every time the extension gets updated or something I have to re-setup half my settings. What gives??

the latest ui redesign introduced with version 2024.12.3 (for other browsers, this began with version 2024.12.1) is just pure catastrophe. a textbook example of 'beautiful but garbage.' if this redesign was indeed based on many user feedback as you stated in your blog announcement, then you failed majorly.
please retract this redesign or i'm going to cancel 4+ subscriptions and jump away from bitwarden, because this is like a giant middle finger to end users, imo.

Dreadful UI update. Infuriating to see STYLE winning over FUNCTIONALITY. Sidebar 50% wider than before & more clicks needed????!!
I have installed the previous version (under version history) & switched off auto update. Delighted to have old version back.
5* old
1* new
Reviews cannot be written on Review page, use the add-on installation page & login.

Very good password manager, but the new UI sucks and I had to downgrade. I have to find a small button before filling and why making the filling elements and all my passwords in one place?

нет функцыи автосохранения паролей.

Dislike the new design and UX. Why do I have to find Fill button to just fill with selected credentials instead of simply clicking on whole element? Why do I have to make one more click to copy password or username?
Username is less contrast than before. Letters are a lot less readable.

So many more terrible UI and UX decisions made.
Enshittification is real.

I dislike the last update. It's very inconvenient because now you have to click on a tiny button (Fill) to fill lin the login info instead of being able to click on the whole item like before. Why is it going now to view login? I bet more people are interested in filling the logins then looking at the logins, so why not leave that as the main action? Please revert this change. Or at least make this action customizable?

Used to be a fairly decent extension, however they recently changed it. Previously you just clicked on the entry for a site and it would fill the username and password. Now that takes you into a view dialogue. Instead you now have to click on a tiny button to fill which is annoying, slow and requires much more attention to do what is a common task. Given that they went out of their way to make this unintuitive change it does not give confidence in future development.