Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
Review by psychomuse
Rated 1 out of 5
by psychomuse, 4 years agoUpdate: Let me just start with my latest review of this extension- it's mostly broken. Not sure if it's simply related to FIrefox updates, but this extension rarely works these days. It's much more trouble than it's worth. I can no longer recommend its use.
Sadly, there is no other way (that I know of) to generate virtual card numbers without using the extension. So, that means the virtual cards feature is generally not available now.
It's disturbing that a company like Capital One would allow one of their financial products/services to be so unreliable.
Old review:
As usual, reviews are all love or hate (1 star or 5 star). Such absolutism (all-or-nothing think) is rarely useful to anyone. So, first, throw out all of the 1's and 5's and dig deeper into the reviews that have actual thoughtful analysis of the product.
In this particular experience, the Capital One add-on, Eno, is wonderfully useful... when it works. For me, a frequent online shopper, it provides two things I value highly: convenience and security. I love having it available at shopping sites, with all the info I need to complete the purchase. I don't have to look up my card info and manually fill it in. Very nice.
Sadly, some updates to Firefox and a few sites' code break the add-on. But I've found this to be true of many of the add-ons I use. Anytime an app or an operating system pushes out an update, it's not uncommon for software that interacts with it to break or have issues. So, this is not a particular sin of this add-on. It applies to many add-ons.
Most importantly, I love Eno and the feature from Capital One to use a virtual number. The add-on just makes it easier to use. One can still interact with the Capital One website to manage their virtual numbers. Due, once again to occasional breaks from browser updates or particular sites, I have had to get creative when using the feature. This can be frustrating.
It's not perfect, but overall, it works more than it doesn't, and the ability to generate a one-time use number is invaluable when it comes to online security. Keep in mind, the virtual number feature is very flexible. You can keep using the number for that particular site, but lock it, so it's only usable when you allow it, you can just delete it, or leave it unlocked for one particular merchant only (e.g. for a subscription).
If you're not using a virtual number, you are asking to be hacked. Get this add-on, take a deep breath when it breaks from time to time, and feel a whole lot better when you use your credit card online.
Sadly, there is no other way (that I know of) to generate virtual card numbers without using the extension. So, that means the virtual cards feature is generally not available now.
It's disturbing that a company like Capital One would allow one of their financial products/services to be so unreliable.
Old review:
As usual, reviews are all love or hate (1 star or 5 star). Such absolutism (all-or-nothing think) is rarely useful to anyone. So, first, throw out all of the 1's and 5's and dig deeper into the reviews that have actual thoughtful analysis of the product.
In this particular experience, the Capital One add-on, Eno, is wonderfully useful... when it works. For me, a frequent online shopper, it provides two things I value highly: convenience and security. I love having it available at shopping sites, with all the info I need to complete the purchase. I don't have to look up my card info and manually fill it in. Very nice.
Sadly, some updates to Firefox and a few sites' code break the add-on. But I've found this to be true of many of the add-ons I use. Anytime an app or an operating system pushes out an update, it's not uncommon for software that interacts with it to break or have issues. So, this is not a particular sin of this add-on. It applies to many add-ons.
Most importantly, I love Eno and the feature from Capital One to use a virtual number. The add-on just makes it easier to use. One can still interact with the Capital One website to manage their virtual numbers. Due, once again to occasional breaks from browser updates or particular sites, I have had to get creative when using the feature. This can be frustrating.
It's not perfect, but overall, it works more than it doesn't, and the ability to generate a one-time use number is invaluable when it comes to online security. Keep in mind, the virtual number feature is very flexible. You can keep using the number for that particular site, but lock it, so it's only usable when you allow it, you can just delete it, or leave it unlocked for one particular merchant only (e.g. for a subscription).
If you're not using a virtual number, you are asking to be hacked. Get this add-on, take a deep breath when it breaks from time to time, and feel a whole lot better when you use your credit card online.
Developer response
posted 4 years agoThank you SO much for sharing your feedback with us! We'll make sure to pass this along to our dev team. We are aware of an issue that affects signing in on version 85 of the Firefox browser. Our teams are working on a fix as quickly as possible. If you have any specific issues feel free to get in touch with our social media team on Twitter: @AskCapitalOne or on our official Facebook page. Thanks again!
703 reviews
- Rated 3 out of 5by Firefox user 18817122, 4 days agoMy eno icon is not showing up on my browser anymore. What do I need to do to get it to work?
- Rated 4 out of 5by Joel Adams First Person Solutions, 12 days ago
- Rated 5 out of 5by Firefox user 18909846, 22 days ago
- Rated 5 out of 5by Naimish Viradia, 22 days ago
- Rated 5 out of 5by Firefox user 15665065, a month agoI'm not sure why there are mixed reviews of this extension. It works great, just like it does in other browsers. I love being able to make cards expire on a specific date so I don't have to worry about cancelling trials.
- Rated 5 out of 5by 退出中共邪教党团队保命, a month ago
- Rated 5 out of 5by Mr. H3lL, a month ago
- Rated 5 out of 5by Firefox user 14427547, a month ago
- Rated 1 out of 5by Firefox user 18874217, a month ago
- Rated 5 out of 5by Firefox user 18693320, a month ago
- Rated 5 out of 5by shelbs, 2 months ago
- Rated 5 out of 5by Steph P., 2 months agoI love the ease of generating virtual cards to secure my credit card information when checking out and tying them to vendors. Makes it easy to delete or deactivate cards when I don't trust a vendor.
- Rated 5 out of 5by 远离中共邪教快退出党团队, 2 months ago
- Rated 4 out of 5by jh, 2 months agoEno takes a lot of the anxiety out of providing credit information to online sales sites. It works on many sites but definitely not all. Sometimes it will not recognize the form fields. Also some websites seem to detect the extension and reject the Eno card number forcing the user back to the underlying card number. Overall it is a very good and handy extension that I use to increase security whenever it is available.
- Rated 5 out of 5by matt, 3 months agoThe extension itself is sometimes a little buggy, it'll get stuck and never get you a card, but it works 90% of the time and the other 10% I'll just log into the capital one website and do it myself
- Rated 4 out of 5by rdp73667, 3 months ago
- Rated 1 out of 5by Firefox user 18787563, 3 months ago
- Rated 5 out of 5by Firefox user 18787261, 3 months agoIt's great to be able to create a virtual card specific to a merchant and set a purchase limit date so they can't bill beyond the purchase date.
- Rated 5 out of 5by Yonco, 3 months agoWorks great but I'd love it even more if they also add the choice of max $$ to be paid on each virtual card!
- Rated 4 out of 5by Firefox user 18774542, 3 months agoOverall I am very happy with this and use it extensively. it works well.
Sometimes I have trouble getting it to open. It makes me log in every time -- even if I just used it a few minutes before. But overall I find it very useful and pretty seemless. - Rated 5 out of 5by SpareSimian, 4 months agoWorks fine with most websites. But didn't when I tried to renew my AAA membership. Probably misconfiguration between AAA and Chase that does their payment processing, resulting in the virtual card getting rejected.
- Rated 3 out of 5by RDP73667, 4 months agoIt's fantastic when it is working. Unfortunately, 50% of the time the app 'spins' when attempting to log into the account. When that happens, the app only displays a message that it is logging into account, but it never does.