Privacy Policy for Chatbot Chronicles

Last Updated: 8 September 2025

Who We Are

Chatbot Chronicles is operated by BitterFudge OÜ, a company registered in Tallinn, Estonia. We provide a browser extension and website service that helps you search through your chatbot conversation histories.

Contact Information:

• Website: https://www.chatbot-chronicles.com
• Email: hello@chatbot-chronicles.com
• Company: BitterFudge OÜ, Tallinn, Estonia

What This Policy Covers

This privacy policy explains how we handle your personal information when you:

• Use our browser extension
• Visit our website (chatbot-chronicles.com)
• Create an account or subscribe to our services

Information We Collect

Through Our Browser Extension

Chatbot Conversation Data:

• Your conversation histories from supported chatbot services (ChatGPT, Perplexity, etc.)
• Basic account information from these services (your name and email as displayed on those platforms)
• Important: This data is stored locally in your browser and never sent to our servers

Technical Data:

• A unique extension installation ID (randomly generated)
• Your extension version number
• This information is only sent to verify your license and determine available features

Through Our Website

Account Information:

• Your email address
• Your name
• Subscription and payment status (managed through Stripe)

Analytics Data:

• Page views and website usage patterns
• Referrer information (including marketing campaign data)
• General location information (country/region level)
• Note: We use Umami Analytics, which is privacy-focused and doesn't collect personally identifiable information

Technical Data:

• Session cookies when you're logged in
• IP address (temporarily, for security purposes)

How We Use Your Information

Browser Extension

• Conversation Data: To provide search functionality across your chatbot histories
• Account Info from Chatbots: To help you identify conversation sources in the extension interface
• Technical Data: To verify your subscription and enable appropriate features

Website

• Account Information: To manage your subscription, provide customer support, and send product updates
• Marketing: To send newsletters about product updates (you can unsubscribe anytime)
• Analytics Data: To understand how our website is used and improve our services

Who We Share Information With

We share limited information with these trusted partners:

• Stripe: For payment processing and subscription management
• Loops: For sending transactional emails and newsletters
• Umami Analytics: For privacy-focused website analytics (no personal data shared)

We never:

• Sell your personal information
• Share your conversation data with anyone
• Use your data for advertising to you on other websites

International Data Transfers

Our primary servers are located within the European Union. However, some of our service providers (Stripe, Loops) may process data outside the EU with appropriate safeguards in place, including:

• Standard Contractual Clauses
• Adequacy decisions where applicable
• Other lawful transfer mechanisms under GDPR

Data Security

We protect your information through:

• Secure hosting with Ionos
• Encrypted backups when data leaves our hosting provider
• Session-based authentication for website access
• Local storage of sensitive conversation data (never transmitted to our servers)

How Long We Keep Your Data

• Account Data: Until you request account deletion
• Conversation Data: Stored locally in your browser until you uninstall the extension
• Analytics Data: Retained according to Umami's privacy-focused practices
• Email Communications: Until you unsubscribe or delete your account

Note: We don't currently have automated data cleanup processes, but you can request deletion at any time.

Your Rights and Choices

All Users

• Access: Request a copy of your personal information
• Correction: Update or correct your personal information
• Deletion: Request deletion of your account and associated data
• Portability: Request your data in a portable format (where applicable)
• Objection: Object to certain uses of your information

Additional Rights for EU Users (GDPR)

• Right to restriction of processing
• Right to withdraw consent where processing is based on consent
• Right to lodge a complaint with your local supervisory authority

Additional Rights for California Users (CCPA/CPRA)

• Right to know what personal information we collect and how it's used
• Right to delete personal information
• Right to opt-out of sale of personal information (note: we don't sell your information)
• Right to non-discrimination for exercising your privacy rights

Additional Rights for Canadian Users (PIPEDA)

• Right to access personal information held about you
• Right to challenge the accuracy and completeness of your information

How to Exercise Your Rights

To exercise any of these rights, contact us at hello@chatbot-chronicles.com. We'll respond within one week.

For Extension Data: Since conversation data is stored locally in your browser, you can delete it by uninstalling the extension. Your browser will automatically remove all extension-related data.

Children's Privacy

Our service is not intended for children under 13. We don't knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification (if you have an account)
• Updating the "Last Updated" date at the top of this policy

Legal Basis for Processing (GDPR)

We process your personal information based on:

• Contract: To provide our services and manage your subscription
• Legitimate Interests: To improve our services, provide customer support, and ensure security
• Consent: For marketing communications (you can withdraw consent anytime)

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: hello@chatbot-chronicles.com
Website: https://www.chatbot-chronicles.com
Company: BitterFudge OÜ, Tallinn, Estonia

For EU users, you can also contact your local data protection authority if you have concerns about how we handle your personal information.