CURATE STYLE PRIVACY POLICY
1. Our commitment to your privacy
The privacy of individuals, including our staff and our users, is of utmost
importance to us. This includes information or opinions about you that we
collect and record which reasonably could be used to identify you. Based in
Australia, we adhere to the Australian Privacy Principles and the Privacy Act
1988 (Cth) (“Privacy Act”).
This document sets out our policies for managing personal information
across our business operations based in Australia connected with the
Curate Style website (“Website”).
2. Application of this Privacy Policy
This Privacy Policy applies to the Website and any personal information that
may be collected by us in respect of individuals as a result of users using
the Website.
Not all the information described in the Privacy Policy is ‘Personal
Information’ under the Privacy Act - some of the Online Information we
collect does not identify you (for example, some information we collect using
cookies or information that is aggregated or de-identified).
The Website is not intended for minors under 18 years of age. We do not
knowingly solicit data online from, or communicate online to, children under
18 years of age.
We reserve the right to change this Privacy Policy from time to time. We
recommend that you check the current version of the Privacy Policy
available from time to time.
3. Types of Personal Information We Collect
When you register to use the Website and/or to create an Account to use
Services available on the Website, we may generally collect some or all of
your name, age, physical address, email address, telephone number and
other contact details.
We generally do not collect sensitive information (such as relating to ethnic
origin, religious or philosophical beliefs, membership of a political or trade
association, sexual preferences or health), and would not do so without your
consent.
We do not collect information in a way that is unfair or unlawful. The
collection of information will not intrude unreasonably on the personal affairs
of the individual concerned.
We may gather Online Information if you:
• use the Website;
• receive or reply to electronic communications from us;
• view or click on our ads or other online content; and
• interact with us through social media websites and other websites and
apps.
4. Why We Collect Personal Information
Generally, we collect, hold, update and use personal information about you
related to our functions and activities so we can establish, manage and
administer the products and services provided by us, and to comply with
legal and regulatory obligations. We also use, store, and process
information about you to provide, understand, improve, and develop the
Website, and to create and maintain a trusted and safer environment. We
may also use and disclose your information for purposes related to those
mentioned above, including:
• to provide requested Services to you, and bill you for our fee-based
Services and collect any overdue payments;
• to enable you to access and use the Website and enable you to utilize
the Services available from the Website;
• to operate, protect, improve and optimize the Website and your
experience, such as by performing analytics and conducting research;
• to personalize or otherwise customize your experience by, among
other things, ranking search results or showing ads based on your
search, history, and preferences;
• to provide customer service;
• to send you service or support messages, such as updates, security
alerts, and account notifications;
• for our research and development of new products and services;
• for training, quality control and verification purposes (including
monitoring and recording your telephone conversations with us from
time to time);
• to communicate our promotional materials to a User;
• for record keeping, data analytics and auditing;
• to detect and prevent fraud, spam, abuse, security incidents, and other
harmful activity;
• to conduct investigations and risk assessments;
• to verify or authenticate information or identifications in respect of you;
• to conduct checks against databases and other information sources;
• to enforce our terms of service, payment terms, and other policies;
and
• to meet our legal obligations.
5. How We Collect Information
Generally, we collect personal information directly from users from
information that users provide in the course of using the Website and in
response to any communications from us.
We may also collect personal information through third parties such as:
• a third-party business that provides commercial financial information;
• market research organisations;
• persons authorised by you (such as lawyers or accountants); and
• publicly available sources of information.
We only collect your information from external sources if it is impractical to
collect it directly from you, or when we are permitted to do so.
We (and our Service Providers) also collect information through Cookies
and Similar Technologies. Most Cookies and Similar Technologies will only
collect De-Identified Information such as how you arrived at our Website or
your general location. However, certain Cookies and Similar Technologies
do collect Personal Information. For example, if you click “Remember Me”
(or similar) when you log in to an App, a cookie will store your username.
We (and our Service Providers) may collect information using Cookies and
Similar Technologies about:
• the device you use to access our Website (for example, we may
collect information about the operating system or the browser version
and the type of computer or mobile device);
• the IP Address and information related to that IP Address (such as
domain information, your internet provider and general geographic
location);
• browsing history on our Website (such as what you search for, the
pages you view, how long you stay, and how often you come back);
• how you search for our Website, and from which website or app you
came from;
• which ads or online content from us you view, access, or click on;
• whether you open our electronic communications and which parts you
click on (for example, which links you use); and
• the location of your mobile device from which you access the Website
(for example, to help prevent fraud or if there is location-based content
available on the Website).
We (and our Service Providers) may also collect information made publicly
available through third-party platforms (such as online social media
platforms), through online databases or directories, or that is otherwise
legitimately obtained.
6. What happens if a User does not provide information that has been
requested?
It is your choice whether you provide personal information or not. However,
if you do not provide certain personal information, we might be unable to
provide you a full experience of the Website and/or the Services available or
be able to identify you to protect you against fraud.
7. How We Store Information
We store personal information in a combination of secure computer storage
and other record formats. We have taken a number of steps to protect the
personal information we hold from misuse, loss and unauthorised access,
modification or disclosure. We use generally accepted technology and
security so that we are satisfied that your information is transmitted safely to
us through the internet or other electronic means.
We will take reasonable steps to securely destroy or permanently de-identify
personal information when we no longer need it.
We are continuously implementing and updating administrative, technical,
and physical security measures to help protect your information against
unauthorised access, loss, destruction, or alteration. However, the internet
and mobile devices are not a 100% secure environment, so we cannot
guarantee the security of the transmission or storage of your information.
8. When we may disclose your personal information
By continuing to use the Website, a User agrees and consents to the use,
disclosure and storage of your personal information under this policy.
Generally, we may disclose personal information about a User in the
following circumstances:
• to comply with our legal obligations (we notify a User any time we are
required to produce information in this way unless we are prohibited
by court order or law or there is suspicion of fraud and/or criminal
activity);
• where we suspect that unlawful activity has been or may be engaged
in and the personal information is a necessary part of our investigation
or reporting of the matter;
• where we are satisfied on reasonable grounds that disclosure is
necessary to lessen or prevent a serious threat to the life, health,
safety or welfare of an individual or to public health, safety or welfare;
• the disclosure is necessary for research or the compilation or analysis
of statistics in the public interest, but does not involve the publication
of the personal information in a form which would identify an
individual;
• anyone authorised by a User or to whom a User has provided their
consent (either expressly or impliedly).
9. Sharing User Information With Their Consent
We may share your information at your direction or as described at the time
of sharing, such as when you authorise a third-party application or website
to access any Account you may have set up on or via the Website.
10. Service Providers
We use a variety of third-party service providers to help us provide
services on or related to the Website. Service providers will be
located inside Australia. For example, service providers may help
us:
(i) maintain and update the Website and store data;
(ii) verify or authenticate your identification;
(iii) check information against public databases;
(iv) assist us with background checks, fraud prevention, and
risk assessment; or
(v) provide customer service, advertising, or payments
services.
These providers have limited access to your information to perform
these tasks on our behalf and are contractually obligated to use it
consistent with this Privacy Policy.
(b) Safety and Compliance with Law
We may disclose your information to courts, law enforcement or
governmental authorities, or authorised third parties, if and to the
extent we are required to do so by law or if such disclosure is
reasonably necessary:
(i) to comply with legal process and to respond to claims
asserted against us;
(ii) to respond to verified requests relating to a criminal
investigation or alleged or suspected illegal activity or any
other activity that may expose us, you, or any other of our
users to legal liability,
(iii) to enforce and administer our Terms of Use or other
agreements with users;
(iv) for fraud investigation and prevention, risk assessment,
customer support, product development and debugging
purposes, or
(v) to protect the rights, property or personal safety of us, our
employees, our users, or members of the public.
(c) Aggregated Data
We may also share aggregated information (information about our
users that we combine together so that it no longer identifies or
references an individual user) and non-personally identifiable
information for industry and market analysis, demographic profiling,
marketing and advertising, and other business purposes.
Aggregated Information or De-identified Information does not
identify you individually; it helps us to analyse patterns among
groups of people. We may share Aggregated Information or Deidentified Information in several ways, for example:
• for the same reasons as we might share Personal
Information;
• with other businesses to help develop and market programs,
products or services and present targeted content including
Targeted Advertising;
• with other businesses to conduct analysis and research about
app users; or
• with Third-Party Ad-Servers to place ads on the Website, and
to analyse the effectiveness of those ads.
(d) Analysing your Communications
We may review, scan, or analyse your communications on or via
the Website for fraud prevention, risk assessment, regulatory
compliance, investigation, product development, research, and
customer support purposes. For example, as part of our fraud
prevention efforts, we scan and analyse messages to mask contact
information and references to other websites. In some cases, we
may also scan, review, or analyse messages to debug, improve,
and expand product offerings. We use automated methods where
reasonably possible. However, occasionally we may need to
manually review some communications, such as for fraud
investigations and customer support, or to assess and improve the
functionality of these automated tools. We will not review, scan, or
analyse your communications to send third-party marketing
messages to you, and we will not sell reviews or analyses of these
communications.
11. Third party partners & integrations
The Website may contain links to third party websites or services, such as
third-party integrations, co-branded services, or third party-branded services
(“Third Party Partners”). We do not own or control these Third-Party
Partners and when you interact with them, you may be providing information
directly to the Third-Party Partner, us, or both. These Third-Party Partners
will have their own rules about the collection, use, and disclosure of
information. We encourage you to review the privacy policies of the other
websites you visit.
12. Will a User’s personal information be used for direct marketing?
We may use and disclose your personal information to keep you informed
about services and offers available from third party businesses.
You may opt out of receiving direct marketing at any time by contacting us
on the contact details set out at clause 17 below.
13. Cookies & Similar Technologies
If you do not want there to be collected information by means of Cookies
and Similar Technologies then you can disable or delete them. Most
computer systems and browsers offer their own privacy settings. We
encourage you to use Cookies and Similar Technologies to enhance their
choices. However, most browsers’ advanced settings (such as those in
Internet Explorer, Google Chrome or Safari) allow you to disable Cookies
and Similar Technologies.
Important – If you do disable or delete Cookies and Similar Technologies,
some Website features and Services may not work. You will need to
manage your settings for each computer and browser you use to access the
Internet.
14. Keeping Your Details Up-to-Date
We will take reasonable steps to make sure that the personal information we
collect, use or disclose is accurate, complete and up-to-date. If your
personal details change, it may be necessary for your details to be updated
for us to continue to provide you with our Services.
You may review, update, or delete the information in any Account you have
created by logging into your Account and reviewing your Account settings
and profile.
15. You can access your personal information
Following a request, we will provide you with a copy of personal information
which we hold about you in accordance with our obligations under the
Privacy Act. We may charge a fee for retrieving this information (we will
inform you of the fee before providing the information).
Please note that there are some circumstances set out in the Privacy Act
where we may refuse your request.
We will promptly acknowledge and investigate any complaints about the way
we manage personal information.
16. About this Privacy Policy Statement
We may update our policies and this Privacy Policy from time to time. The
date at the top of Privacy Policy indicates when this Privacy was last
updated.
17. Contacting us
If you have any questions about our policies, or if they wish to update or
access the information we hold about you, wish to make a related complaint,
or opt out of receiving direct marketing material, you may email us at:
info@curatestyle.com.au
Glossary to Privacy Policy
Aggregated Information - data or information relating to multiple people which has been
combined or aggregated. Aggregated Information includes information that we create or
compile from various sources, including card transactions or certain data from Cookies
and Similar Technologies.
Cookies and Similar Technologies - a cookie is a small data file that an app or website
transfers to your computer's hard drive. We may place cookies when you use our
websites or apps or where you use another company’s website and apps that our ads
appear on. We may also place cookies when you request or personalize information or
register for certain services. If you accept these cookies, you may give us access to
information about your interests. We may use that information to personalize your
experience. Similar technologies such as web beacons, pixels, gifs, and tags also do the
same thing. We use the term Cookies and Similar Technologies in this statement to refer
to all technologies that collect information in this way.
De-identified Information - data or information used in a way that does not identify you
to a third party. We often derive De-Identified Information from Personal Information. It
includes information that we may collect from various sources, such as card transactions
or certain data from Cookies and Similar Technologies.
IP Address - a number assigned to a device when connecting to the Internet.
Online Information - data or information which may include Personal Information,
Aggregated Information and De-Identified Information collected on or via the Website as
well as on websites and apps of third parties relating to topics about our business.
Other Information – our internal information, information from third parties associated
with the information and Services we provide, and other online and offline information we
collect from or about you.
Personal Information - means information or an opinion about an individual whose
identity is apparent, or can reasonably be ascertained, from the information or opinion
(such as name, address or telephone number).
Service Providers - any vendor, third party and/or company that performs business
operations on our behalf, such as printing, mailing, and other communications services
(email, direct mail, etc.), marketing, data processing, servicing, collections, or ad
management.
Targeted Advertising - ads we, or our Service Providers, display on the App based on
the preferences or interests inferred from data collected from a particular computer or
device regarding web viewing behaviors over time and across different websites and
apps.
Third-Party Ad-Servers - companies that provide the technology to place ads on
websites (and apps) and track how ads perform. These companies may also place and
access cookies on your device. The information they collect from our Website is in a form
that does not identify you personally.