Reviews for DeepL Translator
DeepL Translator by Chris Lo
Response by Chris Lo
Developer response
posted 4 years agoHi,
Something may have happened with the latest Firefox update (which I have, and the add-on still works fine).
I'm likely going to unpublish this add-on as it seems like there is an issue that I can't see without more information and too many users are coming in and dropping one-star ratings very much out of my control.
The poor ratings reflect poorly on my other projects. I also get no benefit for users using this FREE add-on. I can't be motivated to devote more time and resources maintaining and investigating issues when users are unwilling to work with me to find out the bugs, and instead just drop poor reviews.
Seems very suspicious in fact, as many competitors that CHARGE for their add-on frequently do this to remove the competition that offer their services for FREE by driving their ratings as low as possible.
Thanks all for your feedback.
Something may have happened with the latest Firefox update (which I have, and the add-on still works fine).
I'm likely going to unpublish this add-on as it seems like there is an issue that I can't see without more information and too many users are coming in and dropping one-star ratings very much out of my control.
The poor ratings reflect poorly on my other projects. I also get no benefit for users using this FREE add-on. I can't be motivated to devote more time and resources maintaining and investigating issues when users are unwilling to work with me to find out the bugs, and instead just drop poor reviews.
Seems very suspicious in fact, as many competitors that CHARGE for their add-on frequently do this to remove the competition that offer their services for FREE by driving their ratings as low as possible.
Thanks all for your feedback.