Reviews for Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping by Rakuten
867 reviews
- Rated 1 out of 5by boggle, 3 years agoWill not pay out cash back on large purchases. Bought a Lenovo laptop with 8% cash back, Rakuten tracked the purchase successfully but dragged their feet for over a month before telling me they couldn't issue the cashback with a slew of reasons why it could have failed. If you don't get the cash back credited right away, you can bet you'll never see it. Worse than a mail-in-rebate, Rakuten is a glorified SCAM. Just look how fake review-bombed this plugin is.
Developer response
posted 3 years agoWe are sorry you have had this experience with us. We sometimes reach out to the merchant directly to verify and order's eligibility for Cash Back. Every one of our partnered merchants has its own Cash Back Terms that may exclude certain items, departments, coupons used, or other things from earning Cash Back. A little review goes a long way to helping our Members rack it up consistently with Rakuten. - Rated 5 out of 5by cathy, 3 years ago
- Rated 1 out of 5by Broffrey, 3 years agoAvoid this kind of useless shop-savings extensions that in facts can spy what you are looking on the internet, it's just collecting informations on you to profile you and similar customers to finally target ads/products/services. That's desguished spyware in counterpart to provide you a pretended nice service for free.
And just about the service provided: this kind of extensions (lots of similar exist like this one) can modify the webpages on-the-fly and also can censure some parts or search results to guide you to buy to a specific shop... instead of a concurrent. And guess who is paying the extension editor to do that? Sellers?
Just look at what this extension is requiring at the Permissions part...
Mind again before adding browser extensions!Developer response
posted 3 years agoWe take our Members' privacy very seriously. Our Privacy Policy does a good job of explaining how we use your information ( Rakuten.com/help/article/privacy-policy-360002101688 ). The permissions set by our extension allow it to track your eligible purchases for Cash Back. Our Members may also use our services without adding our Cash Back Button extension. It is just one of the many ways we offer to our Members to make our services work for them. They may shop through our website (Rakuten.com) or through our mobile app (available on Android phones, iPhones, and iPads) as well. If you have any more questions, don’t hesitate to reach out to us at memberservices@rakuten.com. We are here to help! - Rated 5 out of 5by Firefox user 17214341, 3 years agoI've been using this extension since they were Ebates. It's good for people who are dedicated to cash back and deals but takes some effort and can be intrusive at times. I don't mind it because the cash back is worth it and transfers to my PayPal seamlessly- and the popups remind me to use it.
Developer response
posted 3 years agoWe appreciate the kind words! Thank you for your loyalty throughout the years, too. We aim to make our Cash Back Button extension a seamless and effortless addition to our Members' shopping experiences. - Rated 1 out of 5by Firefox user 17173836, 3 years agoImmensely intrusive popups, interrupts and even breaks user experience and worst offense, navigates users away from webpages just so the user can press some activate button and then redirects to completely different page. wow
Developer response
posted 3 years agoOur Cash Back Button alerts Members of potential Cash Back when they visit a partnering merchant's website. We provide our Members the chance to activate this offer before they make their purchase so they are to be sure their eligible order reports to their account for Cash Back. Once activated, our Members should be routed back to the main page for the merchant to continue their shopping. If any of the pop-ups are in the way, you can go into the settings for our Cash Back Button and add the merchant's website to the "Hide activation reminders on these sites" list. - Rated 5 out of 5by Rosalie, 3 years ago
- Rated 5 out of 5by Firefox user 17150097, 3 years ago
- Rated 5 out of 5by Allie, 3 years ago
- Rated 1 out of 5by Firefox user 14978452, 3 years ago
- Rated 3 out of 5by Firefox user 16292015, 3 years ago
- Rated 5 out of 5by Firefox user 16419697, 3 years ago
- Rated 1 out of 5by Solistus, 3 years agowas great right up until it became effing adware
one day i opened my motherboard maker's support page to check for driver updates and saw a Rakuten banner at the top of the page telling me I could save 1% by buying from Corsair instead
there doesn't seem to be any setting to disable this "feature" so I did what I do any time I find adware on my system, I purged it with extreme prejudice.Developer response
posted 3 years agoOur Price Magic feature helps our Members find comparable items from merchants who partner with Rakuten and award Cash Back. Currently, this feature cannot be disabled within the Cash Back Button's settings. You can continue to take advantage of our services by going directly to Rakuten.com or by using our mobile app. - Rated 1 out of 5by Probably_Jake, 3 years agoPop-ups are always there when i don't need them, and never there when I do. Asked for my $40 cash back check over 6 moths ago and it never came. All this has done for me is waste my time. Haven't saved anything with this. Don't waste your time with this add-on.
Developer response
posted 3 years agoWe always want our Members to receive the Cash Back they have earned. We can also look into why our Cash Back Button is not notifying you of possible Cash Back at certain merchants. Please reach out to our team at memberservices@rakuten.com. We are here to help! - Rated 4 out of 5by Firefox user 15169265, 3 years ago
- Rated 3 out of 5by Insevin7, 3 years agoI don't want popups with this app. I just need my cashback to work despite adblockers. The popups from Rakuten are very disruptive and should be able to be turned off.
Response to the dev response: You make it sound like I am complaining about a problem or don't understand something. I don't need help. I am against a feature of your addon that "reminds" me to shop at websites while browsing. I don't need any popup originating out of your addon. I only use the addon to counteract my adblockers so you can track my shopping without interruption. The undesired bloat from the popups is what my feedback is aimed at. The adblocker I use does not have filter lists but performs better than others out there, so that is something I cannot and won't change.Developer response
posted 3 years agoOur team can help you adjust your adblocker's settings to allow our services to work, while keeping your adblocker active elsewhere. Please reach out to us at memberservices@rakuten.com. We are here to help! Developer response
posted 3 years agoWe're so happy to hear you are finding some great deals. It really is easy to rack up the savings and the Cash Back with Rakuten!- Rated 3 out of 5by Jeffrey, 4 years ago
- Rated 1 out of 5by Firefox user 16777243, 4 years ago
- Rated 1 out of 5by Kinsarae, 4 years agoPretty sure this extension is simply for monitoring your shopping habits. Housewares, electronics, etc NEVER seem to qualify no matter where you shop. There are more than enough companies spying on us in the name of a false return, I don't need the extra paranoia.
Developer response
posted 4 years agoWe take our Members' privacy very seriously. Our Privacy Policy does a good job of explaining how we use your information ( Rakuten.com/help/article/privacy-policy-360002101688 ). Every one of our partnered merchants has their own Cash Back Terms that may exclude certain items, departments, or other things from earning Cash Back. A little review goes a long way to helping our Members rack it up with Rakuten. If you have any more questions, don’t hesitate to reach out to us at memberservices@rakuten.com. We are here to help! - Rated 5 out of 5by gmanore, 4 years ago
- Rated 5 out of 5by Firefox user 16677786, 4 years ago
- Rated 5 out of 5by terrancescottsr, 4 years ago
- Rated 5 out of 5by Firefox user 12882966, 4 years ago
- Rated 5 out of 5by moozandsqrl, 4 years ago
- Rated 5 out of 5by Firefox user 13401053, 4 years ago