Privacy Policy for FluentAI

Effective Date: November 2024
1. Introduction

FluentAI (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our language learning platform, accessible via FluentAI’s website and mobile applications (“Service”). By using FluentAI, you agree to the terms outlined in this policy.
2. Information We Collect

We collect personal and usage information to provide you with the best experience on our platform.

Account Information: To access FluentAI, users create an account via Google or email-password login. We collect email addresses, usernames, and passwords.
Usage Data: We track how you interact with FluentAI, including pages visited, translations requested, bookmarks saved, and other engagement metrics to enhance our Service.
Device Information: We may collect data about your device, including IP address, device type, operating system, browser, and language preference to ensure FluentAI functions optimally across devices.
Cookies and Similar Technologies: We use cookies and similar technologies to provide necessary functionalities, store your preferences, and gather analytic information.

3. How We Use Your Information

The information we collect is used to:

Provide and improve FluentAI services, ensuring a personalized language-learning experience.
Maintain and manage your account.
Enhance AI performance for contextual translations, pronunciation, and vocabulary tracking.
Offer support and respond to your inquiries.
Ensure the security and integrity of our platform.
Communicate updates, promotions, and relevant information (you may opt-out of marketing communications).

4. How We Share Your Information

We do not sell or rent your personal information. We may share information under these conditions:

Service Providers: We work with third-party vendors to support our Service (e.g., hosting providers, analytics services). These partners only access information necessary to perform tasks on our behalf and are required to protect your information.
Legal Compliance: We may disclose information if required by law or to protect the rights, safety, or property of FluentAI, its users, or the public.
Business Transactions: If FluentAI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to this policy’s terms.

5. Data Security

We implement industry-standard measures to protect your information from unauthorized access and misuse. Despite our efforts, no security method is infallible, and we cannot guarantee complete security.
6. Your Privacy Choices

Access and Correction: You can access and update your personal information through your account settings.
Data Deletion: You may request the deletion of your data by contacting us at support@fluentai.pro. We will delete your data as required by law.
Cookies: You can manage cookie preferences via your browser settings, though this may impact your experience with FluentAI.

7. Children’s Privacy

FluentAI does not knowingly collect information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.
8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated via email or posted on our platform.
9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@fluentai.pro