Terms of Service
Below you will find Indeed’s terms and conditions and information about our cookie and privacy policies. We know we are giving a great deal of information. Indeed does this for a reason: we want you to have as much knowledge about what we do for you at Indeed as is possible. We do not want you to wonder about any of our processes or procedures or guess as to what your interaction with Indeed means. We want you to understand it, which is why we must explain it in detail. We urge you to read these terms or any section of interest to you. You are agreeing to proceed under them.

Introduction to Indeed for employers privacy policy
Each time you access or use Indeed’s online and/or mobile services and websites, including any Indeed mobile application and browser extension or plugin, regardless of where it is downloaded from (collectively, the “Indeed Apps”), and any software, service, feature, product, program and element (including e-mail messages, notifications, and other messages) provided by or on behalf of Indeed on or in connection with such services or websites (collectively, the “Site”), including any products, programs, and services described in these Terms of Service, (a) you represent that you have read and understand the Cookie Policy and Privacy Policy; and (b) you are agreeing to the terms and conditions of these Terms of Service (the “Agreement”) then in effect with the following entity or entities:

For Job Seekers:

If you are located within the United States, the Site is provided by Indeed Inc., 6433 Champion Grandview Way, Building 1, Austin, TX, 78750
If you are located in Japan, the Site is provided by Indeed Japan K.K.
If you are located outside of the United States or Japan, the Site is provided by Indeed Ireland Operations Limited.
For Employers :

If you are located in Brazil, Employer services are provided by Indeed Brasil Pesquisa de Empregos Ltda., Vila Olímpia Corporate Towers, Rua Fidêncio Ramos, 302, Torre B, 12º andar, São Paulo, SP, 04551-010, Brasil.
If you are located in the United States, Employer services are provided by Indeed, Inc., 6433 Champion Grandview Way, Building 1, Austin, TX, 78750, USA.
If you are located in India, Employer services are provided by Indeed India Operations (Pte.) Ltd., 10th Floor, Skyview 10, Survey No. 83/1, Raidurg (Panmaktha) Village, Rangareddi, Hyderabad – 500081, Telangana, India (“Indeed India”), and/or
If you are located in the Asia-Pacific Region*, Employer services are provided by Indeed Singapore Operations (Pte.) Ltd., 10 Collyer Quay #24-01, Ocean Financial Centre, Singapore 049315.
If you are located in Japan, Employer services are provided by Indeed Japan K.K., 6th Floor, Sumitomo Fudosan Azabu-juban Bldg. 1-4-1, Mita, Minato-ku, Tokyo 108-0073, Japan.
If you are primarily supported by Indeed’s UK office, Employer services Indeed UK Operations Ltd., Ground Floor, 20 Farringdon Road, London EC1M 3HE, United Kingdom.
If you are primarily supported by Indeed’s France office, Employer services are provided by Indeed France SAS, 29 Rue de Berri, Washington Plaza – 4th floor, 75008 Paris, France.
If you are located in Canada, Employer services are provided by Indeed Canada Corp., 1741 Lower Water Street, Suite 600, Halifax, NS B3J 0J2, Canada.
If you are primarily supported by Indeed’s Italy office, Employer services are provided by Indeed Italy S.r.l., Piazza Filippo Meda 3, Milano, CAP 20121, Italy.
If you are primarily supported by Indeed’s Germany office, Employer services are provided by Indeed Deutschland GmbH, Theo-Champion-Straße 2, 40549 Düsseldorf, Germany.
In all other respects, Employer services are provided by Indeed Ireland Operations Limited, Block B, Capital Dock, 80 Sir John Rogerson’s Quay, Dublin 2, D02 HE36, Ireland, in all other respects (“Indeed Ireland”).
For Publishers:

Indeed Inc., 6433 Champion Grandview Way, Building 1, Austin, TX, 78750, USA (“Indeed, Inc.”)
Any references to “Indeed” or “we” in this Agreement shall mean the applicable entity as set forth above.

*For the purposes of this Agreement, the Asia-Pacific Region is defined as the following countries and territories: American Samoa, Antarctica, Australia, Bangladesh, Bhutan, Brunei, Cambodia, China, Christmas Island, Cocos Islands, Cook Islands, East Timor, Fiji, French Polynesia, French Southern Territories, Guam, Heard Island and McDonald Islands, Hong Kong, Indonesia, Japan, Kiribati, Laos, Macao, Malaysia, Maldives, Marshall Islands, Micronesia, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Georgia and the South Sandwich Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tokelau, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis and Futuna.

The Site is made available for use only by individuals searching for employment openings, or services or information related to their personal employment or job search (“Job Seekers”), by individuals and/or organizations seeking information related to hiring or human resources, seeking Job Seekers, or seeking to make available information regarding employment openings, on their behalf or other’s behalf, including but not limited to agencies purchasing for multiple parties and employment agencies (“Employers”), and by individuals and/or organizations seeking to participate in the Indeed Publisher Program (“Publishers”). Indeed may also act as an employment agency on behalf of Employers who purchase such services, through its affiliates such as Indeed Hire, Inc. You acknowledge and agree that your license to use the Site is automatically revoked upon your attempt to use the Site for any other purpose. If you are accessing or using the Site in your capacity as an employee or other representative of an Employer or Publisher, you are agreeing to this Agreement on behalf of yourself and such Employer or Publisher, as applicable, and you represent and warrant that you have the authority to bind such Employer or Publisher, as applicable, to this Agreement. If you are using assistive technology to access the Site and you need help, you can call Indeed at 1-800-462-5842 (United States) or 1-866-439-8615 (Canada), or you can email accessibility @ indeed.com. You acknowledge that Indeed owns a copyright in the Site, Indeed Apps, and Services, including in compilations of information available through any of the foregoing.

Indeed may reject, remove, or limit visibility to any User Content (as defined below), and Indeed may disable any account or restrict your ability to use all or parts of the Site, for any or no reason without notice. Although Indeed may indicate why User Content or an account has been removed or disabled, we cannot give every reason why User Content or an account may be removed. We always retain the right to remove any User Content or account if we feel it is in our interest or our Users’ interest.

We may change this Agreement by notifying you of such changes by any reasonable means, including by posting a revised Agreement through the Site. Any such changes will not apply to any claim brought prior to the date on which we posted the revised Agreement incorporating such changes, or otherwise notified you of such changes. Your access to or use of the Site following any changes to this Agreement will constitute your acceptance of such changes. The “Last Updated” legends in each section of the terms and conditions indicate when this Agreement was last changed. We may, at any time and without liability, modify or discontinue all or part of the Site (including access to the Site via any third-party links); charge, modify or waive any fees required to use the Site; or offer opportunities to some or all Site users.

Please note that Indeed and its affiliates are directly or indirectly owned by a publicly traded Japanese parent company, Recruit Holdings Co., Ltd.

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Please view our full Modern Slavery Act statement for more details.

You can view the Indeed India Operations Private Limited Corporate Responsibility Policy.

This Agreement applies to the following Indeed websites, which are part of the Site: gigajob.com, workopolis.com, careesma.in, engineerjobs.com, wowjobs.ca, wowjobs.us, simplyhired.com, resume.com

This Agreement hereby incorporates by this reference any additional terms and conditions posted by Indeed through the Site, or otherwise made available to you by Indeed. In particular:

If you access or use the Indeed Ads Program (free and sponsored job postings, targeted ads, or organizing virtual hiring events) you are agreeing to be bound by the Indeed Ads Program Terms
If you access or use the Indeed Resume Search Program (seeking candidates for jobs within Indeed Resume/ CV database), you are agreeing to be bound by the Indeed Resume Search Program Terms
If you access or use the Indeed Assessments (adding assessments into your hiring process), you are agreeing to be bound by the Indeed Assessment Terms
If you access or use the Indeed API(s), you are agreeing to be bound by the Indeed API Terms
If you access or use the Indeed for Chrome Extension, you are agreeing to be bound by the Indeed Chrome Terms
If you access or use the Indeed Hiring Platform (online interviews and other hiring tools), you are agreeing to be bound by the Indeed Hiring Platform Terms
If you access or use the Indeed Recruiter Extension service, you are agreeing to be bound by the IRX Terms
If you access or use the Indeed Publisher Program, you are agreeing to be bound by the Indeed Publisher Program; and
For all other uses of the Site, you are agreeing to be bound by the Indeed General Terms of Service.
For more information on Indeed’s Terms, please see our Indeed Terms FAQ.
A. Terms of Service for Job Seekers
For purposes of this Section A of the Indeed General Terms of Service, all references to “you” or “your” shall mean you, the individual or organization accessing this Site in your capacity as a Job Seeker. As a Job Seeker, you are permitted to use Indeed’s Site and its content solely for non-commercial purposes.

1. Job Ads or Job Listings
Indeed may make available Job Ads advertising employment opportunities and other job-related content, including links to third-party websites (“Job Listings” or “Job Ads”), through Indeed’s search results or otherwise through the Site. Searching for Job Ads on Indeed is free for Job Seekers. Indeed displays Job Ads based on a combination of compensation paid by employers to Indeed and relevance, such as search terms, and other information provided and activities conducted on Indeed. While Indeed may in some circumstances be compensated by employers who post Job Ads, helping keep Indeed job search free for Job Seekers, all Job Ads are considered advertising.

Job Ads are created and provided by third parties over whom Indeed exercises no control; you acknowledge and understand that Indeed has no control over the content of Job Ads, links to or from Job Ads, or any conditions third parties might impose once a Job Seeker has submitted an application or left the Site. For example, some of these third parties may attempt to charge Job Seekers a fee to apply to a particular job, although Indeed endeavors not to make such Job Ads available on the Site. If you leave the Indeed Site and choose to enter a third-party website, you accept any terms and conditions imposed by that third-party. Except for sponsored, featured or paid placements, the Job Ads contained on, or linked from, the Site are indexed or posted in an automated manner. Indeed has no obligation to screen any Job Ads, or to include any Job Ads, in its search results or other listings, and may exclude or remove any Job Ads from the Site or your search result without any obligation to provide reasoning for removal or exclusion. You understand and agree that Indeed has no obligation to present you with any or all Job Ads. We cannot confirm the accuracy or completeness of any Job Ad or other information submitted by any Employer or other user, including the identity of such Employer or other user. Indeed assumes no responsibility, and disclaims all liability for the content, accuracy, completeness, legality, reliability, or availability of any Job Ads, or other information submitted by any Employer or other user.

When you initiate a job application on a website operated by an Employer or its applicant tracking system, Indeed may collect certain information about you and any actions taken by you during your visit using automated means, such as via Application Programming Interfaces (API), cookies and web beacons. The information collected includes, for example, information about job listings you viewed and job applications you started and completed. An Employer who uses tracker functionality is required under this Agreement to provide any notice, and obtain any prior consent, that may be required by applicable law. However, you acknowledge and agree that Indeed has no control over such an Employer or its website. You agree to Indeed’s use of, and receipt of information from, any such tracker functionality.

Indeed may provide independent functionality to assist you. For example, Indeed may provide search options to help you narrow down Job Ads search results by job type categories (i.e. full-time, part-time, etc.), and such categories are created independently and entirely by Indeed, and may not directly or accurately reflect the content of the Job Ads. Indeed may reformat Job Listings so that you may read them more clearly on a mobile phone. Indeed may also promote Job Ads by select Employers on certain pages or websites dedicated to a specific topic, such as inclusive hiring, or military-friendly job posts. The placement of a Job Ad on a dedicated page or website is not a representation regarding the nature of the role for legal purposes (for example gig economy postings are not necessarily limited to contractor status jobs and may also include engagements for employment relationships) or a representation regarding the attributes of an Employer. Indeed does not guarantee that applying to jobs through a dedicated page or website will lead to a better job application experience, a job interview, or a job offer. The dedicated pages or website do not contain an exhaustive list of Job Ads, and no inferences can be drawn with respect to Job Ads or Employers that are not displayed on dedicated pages. Indeed may also provide functionality to call a telephone number contained in a Job Ad using the phone app on a mobile device. Indeed cannot guarantee that the extracted phone number is the correct phone number for the Employer or for the Job Ad you are viewing.

2. Resume and Profile
By creating a searchable resume through the Site (“Indeed Resume”) or uploading a file resume on the Site (collectively, “Your Resume” or “Job Seeker Resume”), you are requesting and authorizing Indeed to make available Your Resume to anyone accessing our Site, such as Employers that Indeed believes may have an interest in Your Resume, users of Indeed’s Resume Search Program, or anyone with access to the URL associated with your searchable resume. We offer you the option to make Your Resume searchable on Indeed to help you find a job. You are responsible for keeping Your Resume accurate and up-to-date.

When you provide Your Resume on Indeed, Your Resume is set to searchable on Indeed (“Searchable”) by default. If you do not want Indeed to make available Your Resume to third parties or if you do not want Employers to contact you, set your Indeed Resume and uploaded file resume to not searchable on Indeed (“Not Searchable”). Resumes that are not searchable on Indeed are only made available to those to whom the Job Seeker has submitted an application or provided their resume. Applying to jobs or otherwise sharing Your Resume with Employers may result in Your Resume being copied and published even if it is set to Not Searchable. While you may change Your Resume privacy settings at any time, setting Your Resume to Not Searchable will not affect your previous applications or prevent employers you responded to from contacting you. Resumes set to Searchable, including yours, can be copied by search engines and other third parties accessing the Site, who can then make those Resumes publicly available elsewhere. Indeed does not control such third parties. If Your Resume is copied in this manner, then setting it to Not Searchable on Indeed will not affect those third parties or the copies they have made of Your Resume. Changes to Your Resume on the Site may or may not be reflected on copies made by third parties. If you do not want Your Resume to ever be publicly visible or copyable, you must keep it set to Not Searchable. Indeed assumes no responsibility and disclaims all liability for Your Resume or application information that you share with Employers or otherwise make public. You can read more about resume privacy here.

By creating or uploading Your Resume, you are requesting and authorizing Indeed, or an Indeed vendor, to review or scan Your Resume and provide you feedback (in Indeed’s discretion), including suggested changes, other jobs you may consider applying to because your qualifications may match their requirements, and suggestions for additional information you may want to include with your application to a particular job. We may also provide you with feedback through additional resume review services, such as helping you understand how your resume may be parsed by applicant tracking system software, feedback on ways to build a more effective resume, or a personalized resume review video. We provide this feedback directly to you, and may give you the ability to access it within your account. It is not made available to Employers. You agree that your use of any feedback or other information provided through resume review services is at your sole discretion. You are the only one responsible for deciding which jobs to apply to and what to include in your applications. Indeed assumes no responsibility and disclaims all liability for any actions you take based on any provided feedback. Indeed does not guarantee that any recommended jobs are suited for you.

By creating an Indeed Resume or uploading a file resume on Indeed, Indeed may share with you Job Ads that match the contents of Your Resume. Indeed may also highlight to you items in Your Resume that may match qualifications from the Job Ad, or highlight to you items that appear in the Job Ad and may be missing from Your Resume. These highlights do not mean you are or are not qualified for the job or that you should or should not apply for it. Applying for such Job Ads does not guarantee job interviews or hiring. Even where Indeed highlights items or a Job Ad is shared with you, Indeed assumes no responsibility, and disclaims all liability for the content, accuracy, completeness, legality, reliability, or availability of Job Ads or highlights. By uploading a file resume on the Site, you agree that Indeed may convert your file resume to a different file type. It is your responsibility to review Your Resume to ensure that the content appears as you intend, and that it contains the right information or any information you intend to include or update. If you see any inaccuracy in any such material, it is your responsibility to correct such information or to contact Indeed to do so. It may take a few days for updates to your account or Your Resume to be reflected. Indeed assumes no responsibility and disclaims all liability for Your Resume or other application information you post, send or receive through the Site.

If you have an Indeed account, an Indeed Resume, or an uploaded file resume, you agree that Indeed may associate Your Resume data with your profile on Indeed (“Indeed Profile”). Your Indeed Profile consists of information you provide on the Site in the “Profile” section of your account. This includes your Indeed Resume, your scores on any Indeed Assessments you may have taken, and any information that you choose to include, such as your desired job title, job types, work schedule, whether you are ready to work, or pay. Information in your Indeed Profile, except as otherwise indicated on the Site, may be available to third parties, such as Employers. If you do not want Indeed to make your Indeed Profile available to third parties or if you do not want Employers to contact you, set your Indeed Resume and uploaded file resume to Not Searchable or remove Your Resume. Your response to an Indeed Assessment will be associated with your Indeed Profile. You may choose whether your Indeed Assessment response is available to Employers viewing your Indeed Profile. You can enable the ready to work feature on your profile to let Employers know that you can start work immediately. Indeed may disable that feature from your profile after a certain time, but you can manually enable it again.

To mitigate fraud, Indeed may mask or hide your contact information, for example, we may mask or hide your email address and/or phone number, from Your Indeed Profile, Your Resume, or application, and may substitute it with an alias. Indeed makes no promise to you about whether all or part of your contact info will be masked or hidden, and the decision to mask or hide such info is in Indeed’s sole discretion. Indeed may also mask some or all of the Employer’s contact information, or an Employer may choose to mask their contact information when they contact you. In either case, you agree to an Employer contacting you from a masked phone number or email, and that you may not be able to return their call unless they provide their real number to you. Indeed reserves the right to limit your ability to set Your Resume to Searchable, and may toggle a public resume to Not Searchable, at any time, to prevent illegal conduct, for fraud mitigation, or for any other reason in Indeed’s discretion. Indeed makes no guarantee that Your Resume will be shown to any particular Employer or that any portion of the Indeed Resume database will be available to an Employer at any particular time.

In certain markets, Indeed works with organizations who are involved in helping Job Seekers find opportunities. Notwithstanding the possible use of the term “partner” or “partnership,” Indeed’s engagement with these organizations does not create or imply a joint venture, partnership, principal-agent relationship, or any other form of joint enterprise between the “partner” organization and Indeed. In some instances, Indeed shares limited information back to these organizations about Job Seekers if Job Seekers agree to such sharing. For example, confirmation that a Job Seeker has created an Indeed account or used one of our Sites successfully (for example, by applying to a certain number of jobs or utilizing our career guides). These organizations may advertise their career services in partnership with Indeed. Indeed is not responsible for, and disclaims all responsibility and liability for the activities of these organizations and their career services. Indeed does not guarantee the quality or effectiveness of any advice, recommendations, guidance or services you may receive from these third parties. You agree that, to the maximum extent permitted by law, Indeed will have no liability arising from any interactions you have with such a third party organization.

In connection with Indeed’s work with these organizations, Indeed may offer Job Seekers opportunities to present particular skills and qualifications on their Resumes in connection with training programs or courses they have taken. Job Seekers are ultimately responsible for the contents of their Resumes or Profiles, as well as their job searches and applications. Indeed assumes no responsibility and disclaims all liability for Resume or application information that Job Seekers share with Employers or otherwise make public. Indeed makes no guarantees regarding your job application experience, that your Resume will be shown to a particular Employer, that Employers will contact you, or that you will receive job interviews or job offers.

3. Applying to Jobs Through Indeed
Any resume or application information that you submit through the Site, including Personal Data included in a resume, application or responses to screener questions and assessments (“Indeed Apply”), is subject to this Agreement (including Section D.3.) and to Indeed’s Privacy Policy (all references on the Site to “Apply Now”, “Easily Apply”, “Simple Apply”, “Apply from your phone”, “Apply with Indeed”, “RSVP to hiring event” or any similar references mean “Indeed Apply.”). To maintain the quality of the Site and Services, Indeed in its sole discretion may impose limits on your ability to apply to Job Listings or to other Indeed services.

You acknowledge that prior to submitting an application through Indeed Apply, you are responsible for reviewing and confirming that you are applying to your desired Employer. Once you provide information to an Employer (whether in the form of a job application, resume, email, interview material or otherwise), Indeed does not have control over the Employer’s use or disclosure of that information. If you want to request the Employer delete, modify, or maintain confidence over any such information, you must make such a request directly to the Employer. Unsubscribing from calls from Employers through Indeed does not apply to interviews you have already scheduled. If you require alternative methods for applying, you must approach the Employer directly to request such alternative method, as Indeed is not responsible for the Employer application process.

When you ask Indeed to submit your application or other information through Indeed Apply, you are sending Your Resume and application information to Indeed, and you are requesting and authorizing Indeed to make available such application information to the applicable Employer(s) for the indicated Job Listing(s). You further agree to Indeed’s performance of automated processing in relation to your application, as such processing is an essential part of this Agreement. When you ask Indeed to transmit an application or a message, including, but not limited to, a signed offer letter, to an Employer via Indeed Apply or Indeed’s relay system, or store such application, you understand that this is without warranty, and that Indeed reserves the right to reformat such application or message. Additionally, you consent to your application and any responses sent to you by the Employer (including offer letters) through Indeed being processed and analyzed by Indeed according to this Agreement and Indeed’s Privacy Policy.

You acknowledge and agree that Employers may request that Indeed assemble your application materials, resume, answers to screener questions, assessment responses and other information you provide to Indeed into one document, and you agree that in doing so, Indeed assembles these application materials on your behalf. When you apply to a job using Indeed Apply, Indeed will attempt to send your application to the contact information provided to us by an Employer or their Agent, which may include sending your application to an Applicant Tracking System (ATS) or other service provider selected by the Employer. You agree that Employers can enable such service providers to access and manage their Indeed accounts, including by connecting to and integrating with APIs provided or used by Indeed. By applying for a job through Indeed, you agree to Employer’s use of such service providers, and acknowledge that such use may involve an intermediary’s access to job applications sent to its Employer client. We cannot guarantee that such messages and applications will be delivered, received, accessed, read or acted upon. Indeed also does not guarantee that any Employer will receive, be notified about, access, read or respond to any such resume or other application material, or that there will be no mistakes in the transmission or storage of the data. Indeed depends on the Employer or the Employer’s agent to provide Indeed with the correct destination for all applications, and we cannot vouch for the validity of the contact information provided to us by Employers. If the electronic destination provided to Indeed is incorrect, your application materials will not be sent to the intended recipient of the application. Further, Indeed does not guarantee that the interface will be error-free. However, Indeed may alert you when any of the above events occur.

Please note that Job Ads may expire between the time you submit your application and from the time it is received. Indeed has no responsibility for expired Job Ads or for delivering applications prior to a Job Ad’s expiration, and Indeed and its third party providers may store your application and related information regardless of whether a Job Listing has been closed or is no longer available on the Site. We also cannot vouch for the technical capabilities of any third party sites, including but not limited to ATSs. Third party sites, including ATSs used by Employers, may disclaim liability for technical malfunctions, including the failure in the delivery of applications. We are not responsible if an ATS rejects or fails to deliver an application to an Employer for any reason. If you do not feel comfortable sending an application or messages in this manner, or having your application or messages stored by Indeed on Indeed’s or third party providers’ servers, do not use the Indeed Apply or Indeed relay functions and please send your application or messages directly to the Employer by whatever other method you so choose, including the public mail system. You may contact the Employer directly to find alternative methods of application if you do not wish to apply through Indeed. By using the Indeed Apply system, you fully consent to the above.

By using Indeed, you agree that Indeed is not responsible for the content of the Employer’s job application, requirements, messages, screener questions, skills assessments or their format or method of delivery, and that Indeed does not guarantee receipt of your application by the Employer, or your receipt of messages from the Employer. Please note that Indeed does not choose the questions asked by Employers or decide the job qualification criteria of Employers. Employers are solely responsible for compliance with all applicable laws, including the Fair Credit Reporting Act and similar laws, anti-discrimination laws such as Title VII of the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act, the Americans with Disabilities Act, and any applicable data protection or privacy laws. Employers are responsible for offering alternative methods of screening, if so required by the Americans with Disabilities Act or any similar law. You must contact the Employer if you require alternative methods of screening. Some questions may be labeled as Optional, indicating only that the application may be submitted to the Employer without providing an answer. Indeed cannot guarantee that the Employer will consider such an application or make a particular determination with regard to such an application. Employers may ask applicants to voluntarily self-identify certain demographic information such as race, ethnicity, sex, disability and/or veteran status along with their job applications. Some Employers are required by law to ask these questions and you may see these questions when applying to jobs on Indeed. That is a separate process from Indeed’s collection of demographic data (see section 11, “Your Job Seeker Data,” below). Indeed is not responsible for these questions. If you have questions or concerns about an Employer’s application materials, please contact the Employer directly or refer to their privacy policy. Indeed does not guarantee the identity of an Employer or any individuals working for any Employers, and cautions Job Seekers when applying to jobs. Indeed cannot make any guarantee regarding health and safety measures in an Employer’s hiring or interviewing process. Indeed recommends Job Seekers follow personal health and safety best practices as recommended by the World Health Organization or similar institution. Indeed does not guarantee the validity of a job offer and cautions Job Seekers to verify the validity of a job offer before taking an adverse action regarding their current employment situations. Job Seekers are solely responsible for verifying the accuracy of any Employer or job offer.

By using Indeed Apply and answering screener questions, you acknowledge that Employers may have instructed Indeed to send out rejection notices if your answers do not match the answers sought by the Employer, and you acknowledge that Indeed has no discretion in the transmission of these rejections. Indeed may offer Employers the ability to activate a feature on their account called Employer Assist. Activating Employer Assist means the Employer is instructing Indeed to send a message on the Employer’s behalf to the Job Seeker informing them that the Employer has determined not to move forward with their application. These notices are automatically sent after a period of time selected by the Employer, unless the Employer indicates to Indeed their interest in your application. You acknowledge and agree that Indeed has no discretion in the sending of these messages, and that any such messages are solely a result of the Employer’s decision to activate Employer Assist and to not take an action on your application on Indeed within the time period selected by the Employer. Any interactions the Employer has directly with you and not through a tool provided by Indeed (for example, calling or emailing you directly instead of through an Indeed Relay Service) are not visible to Indeed, and would not by themselves prevent an Employer Assist rejection notice from being sent. Indeed assumes no responsibility, and disclaims all liability, for the content, accuracy, validity, completeness, legality, reliability, or availability of any Employer Assist notices.

By using Indeed Apply and answering screener questions, you acknowledge that Employers may have instructed Indeed to schedule interviews with Job Seekers who meet criteria (based on information the Job Seeker has provided to Indeed, such as answers to screener questions, resume, and Indeed Assessment Responses) that the Employers have selected, and based on the Employers’ availability. You agree that Indeed has no discretion in the transmission or storage of these interview invitations (which are purely mechanical), that transmission or storage is not guaranteed, and that the availability or criteria the Employer provided to Indeed may not be accurate. Indeed may request that Job Seekers confirm their interest in the position before scheduling an interview. It is ultimately your and the Employer’s responsibility to confirm whether any interviews were scheduled, or to reschedule or cancel interviews if necessary. The decision of who to interview is decided solely by the Employer, who can choose to interview any Job Seeker at any time.

Indeed may offer Employers functionality that groups applicants based on whether they meet or may meet Employers’ criteria, based on text in their resumes or answers to screener questions. In all cases, Employers can view any applicant at any time, and Indeed makes no decisions about any applicant. You agree that such functionality does not constitute or contribute to a decision, and is not a substitute for human discretion and review. The Employer is solely responsible for its screening and hiring decisions.

When you search for jobs on the Indeed Job Search app and proceed to apply for a job, including jobs on third party sites, Indeed may suggest information from your Indeed profile to include in your application. It is your responsibility to review suggestions before accepting them and including them on your application.

For Job Seekers located in Japan, you acknowledge that when Indeed is presented as Indeed Agent (hereinafter referred to as “Indeed Agent Japan”), Indeed is acting as an employment placement business provider (as defined under applicable law). Indeed Agent Japan offers the services in accordance with these terms and the rules set forth in its website. Indeed Agent Japan will only send you Job Listings that Indeed Agent Japan determines may be of interest to you. You may also end your relationship with Indeed Agent Japan at any time.

You acknowledge that as part of its efforts to combat fraud and spam, Indeed may require that users verify their email address. When you apply to a job through Indeed, you agree that you may be required to verify your email address, and that failure to verify may lead to your application being rejected.

4. Job Matching and Recommended Jobs
Job matches are recommendations which may be presented to both you as a Job Seeker and to Employers in various formats on the Site. For example, Indeed may recommend Job Ads which are similar to jobs to which you recently applied, or recommend Resumes to Employers which match Job Ads they post. Job matching is provided to you on a beta basis and is subject to our Beta Program (see section 9 of the Terms of Service for All Users).

To generate matches, Indeed uses data collected through our Site from both Employers and Job Seekers. This includes Job Ads, Your Resume, your application materials (including responses to screener questions), Indeed Assessments, and your activity on Indeed (such as searches you run and Job Ads you click on and apply to). You agree and consent that Indeed may use this information to present potential matches to you and to potential Employers.

Indeed may automatically send you recommended jobs via the email address you use to apply to a job or the email that is associated with your Indeed account.

5. Communications and Other Actions on the Site
When you view, send, store or receive communications or materials (including Job Listings, resumes, messages, text messages, applications, questions and responses in applications, and any other information) on or through the Site, you agree to your communication and materials being processed, analyzed, reviewed, and stored, including via automated means, for data analysis, quality control, enforcement of the Sites’ rules and other Indeed policies, content moderation, and to improve the Site or any other Indeed product or service whether via automated means or otherwise. If you disagree with any part of these terms, do not use the Site.

When an Employer views, sends, stores or receives communications or materials through or using the Site, Indeed may inform you about such actions. Additionally, we may also inform you that an Employer has taken other actions with regards to a Job Ad, your Resume, or your application, such as pausing or closing a Job Ad, opening your Resume or application, viewing your Resume or application, responding to your Resume or application, and making a decision with regards to your application or Job Ad. Indeed may inform the Employer about activities you take on the Site or your use of the Site, for example, whether you are online, recently active, or active on Indeed, and you hereby consent to Indeed taking such actions. As part of this functionality, you may receive messages, including but not limited to text messages, emails or email notifications corresponding with your or an Employer’s (in the event you applied for a job) activity on or use of the Site, Indeed Apply, Indeed Chat, or any other communications service, product, or feature provided on or through the Site. In all cases, such messages or notifications are provided solely as a courtesy, and you should not rely on them. For example, if you accept an interview request, it is your responsibility to follow up with the employer separately to ensure they know your response, do not rely on notifications through Indeed. Indeed disclaims all warranties with regards to the transmission or storage of such courtesy notices, does not guarantee their delivery or receipt, and does not guarantee the date or time at which they may be sent. In the event a message being sent is intended for a closed account, these messages will not be deliverable.

Indeed may offer you the opportunity to receive a text message interview reminder from Indeed when an Employer has scheduled interviews with you. In such an event you will enter your phone number on the Indeed consent form and by entering your phone number you are representing and confirming it is your phone number and that you have the right to accept text messages at the number. Indeed will only send you text message reminders for your interviews, and you agree to accept such text message reminders on your cell phone, including messages sent by automated telephone dialing system. You acknowledge that if the words “automated,” “automatic,” or similar words are used on the Site in connection with calls or text messages, these words do not refer to the generation or storage of a phone number. Indeed only calls the number that you generated and stored when you provided your number to Indeed. In the event you change your phone number, you agree to promptly update your Indeed account with the new number. You agree that by providing your phone number or using the Site, you are establishing a business relationship with Indeed and that Indeed may send you text messages in connection with that relationship.

Indeed may enable text messaging relay and/or call relay services through our Site to help facilitate contact between Employers and Job Seekers about a Job Listing. You understand that communicating through such relay services on or through the Site shall be limited to the purpose of applying for a Job Listing. Indeed may, in its sole discretion, turn off or disable text messaging relay and/or call relay services for any Employer or Job Seeker at any time without prior notice and for any or no reason. Please note that since these text messaging relay and call relay services depend on the functionality of third-party providers, there may be technical delays on the part of those providers. We also cannot vouch for the technical capabilities of any third parties to send or receive such text messages or calls. You agree that Indeed is not responsible or liable for the content of any text message and/or call from you or Employers. You further agree that Indeed is not responsible or liable for the manner in which you or Employers use text messaging relay and/or call relay services.

Indeed may offer you the ability to utilize a text messaging relay service to facilitate contact for the purpose of submitting applications and for other communications related to Job Listings (“Text to Apply”). Indeed may also offer you the ability to utilize a QR scanning service to facilitate contact for the purpose of submitting applications and for other communications related to Job Listings (“Scan to Apply”). To use Text to Apply, a Job Seeker must text an Employer’s preset keyword (“Keyword”) to a telephone number which may be included in the Employer’s advertising materials, such as a sign, flyer or other materials or items that Employers display which contain a Keyword and phone number or QR code (“Sign”). To use Scan to Apply, a Job Seeker must scan the QR code displayed on a Sign. You agree that Indeed is not responsible for the content or placement of any Sign. By texting Keyword to the telephone number, you are consenting to receive text messages about the Employer’s Job Listings. You understand that a Keyword or QR code may be inactive or unavailable when you text the phone number or scan the QR code. You also understand and agree that messages and data rates may apply as a part of your use of Text to Apply. Please note that since these text message services depend on the functionality of third-party providers, there may be technical delays on the part of those providers. We also cannot vouch for the technical capabilities of any third parties to send or receive such text messages. You represent and warrant that you are the subscriber and primary user of the telephone number from which you use Text to Apply. You acknowledge and agree that when you text the assigned Keyword to the phone number provided, Indeed shall respond with a text message containing a link showing the sponsored Job Ads that the Employer has associated with Text to Apply, as applicable.

Indeed may also insert functionality into messages relating to your application allowing you to place calls directly to third parties. Please note this functionality is provided solely as a courtesy. Your standard calling rates with your phone provider will apply.

Indeed may use your email address to create an alias email address for your communication, in lieu of displaying your actual email address to the Employer. Once an Employer has your contact info, you agree that Indeed is not responsible or liable for the manner in which the Employer uses the info. Indeed may group messages together as part of a conversation on Indeed Messages. This is done as a courtesy, and some messages related to the same conversation may not be grouped together. When communicating with an Employer through Indeed, the Employer sender’s information may be displayed in different ways, for example, you may see the Employer’s company name or the name of the specific person sending the message, but you may not see all that info in all circumstances. Indeed’s messaging system is not intended for sending one message to multiple people. You agree to not use Indeed’s messaging services to send bulk messages, unless specifically authorized in the Indeed interface. You agree to not circumvent this limitation through using your email client for this purpose, for example by sending email messages through your email client (e.g. your Gmail or third party email provider) to multiple Indeed aliased e-mail addresses. If a user, such as an Employer, sends an email to multiple recipients (e.g. by adding additional aliased email addresses to the cc field in a third party email client), this may affect the way messages on Indeed are displayed. In this case, it is best to view the email conversation in the third party email client. Should you choose to send an email from a third party email client, the person with whom you are communicating may be able to see your email address, rather than the alias.

Indeed may enable chatbots, which allows you to take certain actions on the Site, such as apply to a job, schedule an interview, or otherwise interact with the Site, Employers, or Job Listings on our Site (“Chatbot”). You acknowledge and agree that Indeed collects, records, processes, analyzes, and stores any and all communications that you have with a Chatbot or other chat features on the Site, and that Indeed may use vendors as an extension of the Site to collect, record, process, analyze, and store this data. You understand that the Chatbot is an automated service that does not involve human interaction. It is your responsibility to ensure the accuracy and completeness of information submitted through the Chatbot. Indeed is not responsible for any loss, damage or inconvenience arising as a consequence of the use (or inability to use) the Chatbot or from the information you submit via the Chatbot.

If you use Indeed Coworker, a Chatbot whose responses are powered by OpenAI, your conversations will be processed by Indeed and OpenAI according to our Indeed Terms of Service and Privacy Policy. Indeed Coworker is provided on a beta basis and is subject to our Beta Program (see section 9 of the Terms of Service for All Users). Output you receive from Indeed Coworker (the “Replies”) is generated by OpenAI, and uses your skills, general location, and the job title you’re looking for to provide relevant Job Listings and descriptions from Indeed. The Replies are owned by or otherwise licensed by Indeed, and are not owned by you or OpenAI. The Replies are subject to Indeed’s Terms of Service. Replies may contain User Content, and your interaction with and use of User Content is subject to the User Content section of Indeed’s Terms of Service for All Users.

To the fullest extent permitted by law, Indeed disclaims any and all responsibility or liability for services provided by OpenAI to power Indeed Coworker, or for the accuracy, content, completeness, appropriateness, legality, non-infringement, reliability, operability or availability of information or material displayed in or linked from Replies when using Indeed Coworker (including Jobs Listings). Given the probabilistic nature of machine learning, use of Indeed Coworker may in some situations result in incorrect output in the Replies that does not accurately reflect real people, places, or facts. You should evaluate the accuracy of any Reply as appropriate.

Indeed reserves the right to turn on or enable chat or other communication options for select Employers or Job Listings, in its sole discretion, and to notify you that chat or other communication options are available for a particular job or Employer. For example, you may see an option to chat with an Employer before applying to certain jobs. Whether or not you see that option depends on many factors, including whether the Employer turned on that functionality and the Employer and/ or Job Listing meet certain requirements. Indeed may, in its sole discretion, turn off or disable chat for any Employer or Job Seeker at any time without prior notice.

If you have turned on browser push notifications and wish to turn them off, you may do so by visiting the settings on your browser. If you have turned on mobile push notifications and wish to turn them off, you may do so through your mobile device.

It is possible to create an Indeed account with a phone number only and no email address (“PNO Accounts”) in certain countries. If you create a PNO Account, you understand and agree that there are limitations to using such an account. Such limitations include the following: (i) if you forget your password, you may not be able to recover it or regain access to your PNO Account and the data contained in your PNO Account, (ii) if you change your phone number, you will lose access to your PNO Account if you do not change the phone number on your PNO Account before you lose access to your old number and (iii) you can only create a PNO Account if you have a WhatsApp account.

To unsubscribe at any time from non-transactional WhatsApp messages connected to your PNO Account, reply STOP by WhatsApp to the relevant message. DUE TO THE UNSTRUCTURED CONVERSATIONAL FORMAT OF THIS SERVICE, WE MAY NOT RECOGNIZE OTHER UNSUBSCRIBE ATTEMPTS. Please note that since PNO Accounts depend on the functionality of third-party providers, there may be technical issues on the part of those providers. We cannot vouch for the technical capabilities of any third parties to send or receive WhatsApp messages. You represent and warrant that you are the subscriber and primary user of the telephone number registered on your PNO Account. Indeed accepts no liability regarding phone numbers in PNO accounts being recycled or Job Seekers losing access to such phone numbers.

Indeed Interview Updates and Recruiter Invitations

If you have consented to receiving text messages with updates (i) about upcoming interviews scheduled on Indeed (“Indeed Interview Updates”) or (ii) from Employers interested in Your Resume (“Recruiter Invitations Messages”), the terms in this paragraph apply to you. Indeed Interview Updates may include confirmation messages, messages reminding you about Indeed Interviews and messages regarding cancellations. You can cancel the Indeed Interview Updates and Recruiter Invitations Messages at any time by texting “STOP” to the relevant short code. If you want to unsubscribe from both categories of messages you must text “STOP” to both short codes. After you send the text message “STOP”, we will send you a text message to confirm that you have been unsubscribed. After this, you will no longer receive Indeed Interview Updates or Recruiter Invitations Messages (as applicable). If you want to join again, sign up as you did the first time and we will start sending the relevant messages. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help here. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent by you to Indeed, and by Indeed to you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. Virtual Communications
Employers may offer you the opportunity to participate in virtual, pre-recorded, and remote communications using Indeed products, including but not limited to, Indeed Interview, Indeed Hiring Platform, Virtual Evaluations, phone interviews, virtual meetings, and video interviews (“Virtual Interviews”). You understand that Indeed is not a telecommunications service provider and that Indeed is only providing the option for you to communicate with Employers via services that may be offered by third-party providers. Please note that since these telecommunication services may depend on the functionality of third-party providers, there may be technical delays or malfunctions on the part of those providers. We cannot vouch for the technical capabilities of any third parties to receive, transmit, or support such phone or video communications. Indeed does not guarantee any aspect of your Virtual Interview experience including transmission of phone or video communications, quality of audio/visual content, data security, or data usage and restrictions. Indeed is not liable for any claims arising out of your use of Virtual Interviews and you release Indeed from any such claims.

You understand that Indeed does not guarantee the Employer’s schedule or availability for conducting Virtual Interviews and cannot vouch for the validity of the contact information provided to us. You also understand that the Employer is responsible for any and all questions, comments, or hiring decisions made. Further, Employers are responsible for any accommodations you need during Virtual Interviews.

NOTICE – Virtual Interviews May be Recorded: You understand that an Employer may enable the recording of a Virtual Interview or you may be given the option to pre-record an interview to provide to the Employer. You agree to respect any notification (visual, audio, or otherwise) which may indicate that recording is enabled by or on behalf of an Employer on Virtual Interview. If you do not agree to be recorded, you must refrain from pre-recording an interview or you must immediately leave the Virtual Interview. By using Virtual Interviews, you agree that the Virtual Interview may be recorded and that Indeed and third party providers can store, access and analyze the recording. Also, you agree that an Employer that receives pre-recorded interviews or activates the recording function, can access, store, use, analyze, and share the recording, and that this activity is outside of Indeed’s control. YOU FURTHER AGREE THAT INDEED IS NOT LIABLE FOR ANY CLAIMS ARISING OUT OF THE RECORDING OF VIRTUAL INTERVIEWS, AND YOU RELEASE INDEED FROM ANY SUCH CLAIMS.

YOU UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THERE IS NO PROTECTION FOR ANY INFORMATION YOU SHARE OR DATA THAT YOU TRANSMIT WHILE PARTICIPATING IN VIRTUAL INTERVIEWS INCLUDING, BUT NOT LIMITED TO, AUDIO/VISUAL CONTENT, INTERVIEW QUESTIONS AND ANSWERS, OR YOUR IMAGE OR LIKENESS. YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDEED IS NOT RESPONSIBLE FOR SECURING OR PROTECTING ANY DATA OR INFORMATION THAT YOU SHARE OR TRANSMIT DURING YOUR USE OF VIRTUAL INTERVIEWS. INDEED ASSUMES NO LIABILITY FOR THE MISUSE OF ANY DATA YOU SHARE OR TRANSMIT THROUGH USE OF VIRTUAL INTERVIEWS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT INDEED DOES NOT ASSUME ANY RESPONSIBILITY FOR AVAILABILITY OR RETENTION OF ANY RECORDINGS OF VIRTUAL INTERVIEWS. YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE VIRTUAL INTERVIEWS AT YOUR OWN DISCRETION AND RISK AND THAT INDEED DISCLAIMS ALL LIABILITY ARISING OUT OF YOUR USE OF VIRTUAL INTERVIEWS.

7. Screening Tools

Indeed may make screening tools available to Employers for Employer use in the application process, including screener questions, phone screen tools and assessments. Indeed is licensing these tools for Employers’ use as determined by Employers. As a Job Seeker you agree that the Employer has made the determination to use these tools as part of its application process, and the questions asked are solely determined by the Employer, and are not being asked by Indeed. The Employer is the sole party to determine which answers will qualify a candidate and is solely responsible for the use of the screening tool including any results which are considered to have a “disparate impact”.

Indeed does not act as an employment agency by offering screening tools. By using screening tools, you acknowledge and agree that Indeed is not procuring employees for Employers or procuring opportunities to work for Job Seekers. Indeed merely provides a tool enabling Employers and Job Seekers to exchange information as they determine. The sole responsibility for the content of any screening tools, any requests for interviews or offers made, any issues arising from an acceptance or denial of employment, and any other issues arising from the use of screening tools, is solely with Employers or Job Seekers as applicable.

You further acknowledge that only the Employer is responsible for offering alternative methods of screening, if so required by the Americans with Disabilities Act or any other equivalent or similar law. While Indeed is guided by WCAG 2.1, Level AA in our efforts to design and develop accessible offerings, as outlined in the accessibility statement, each disability is unique and Indeed does not warrant that the method of delivery of these questions is compliant with the Americans with Disabilities Act or any equivalent or similar law.

8. Indeed Assessments
Indeed Assessments is an online tool for the provision and review of skills assessments selected by Employers (“Assessments”) and responses from Job Seekers (“Responses”) through the Site. Employers may use the Indeed Assessments tool to send you Assessments, to which you may provide Responses. After you provide a Response, the Employer will be able to use the Indeed Assessments platform to review the Response.

An Assessment only evaluates a particular skill. It does not evaluate a Job Seeker’s qualification for any job. Whether a particular skill is relevant to a job, or whether a Job Seeker is qualified or appropriate for a job, is decided solely by the Employer sending the Assessment and reviewing your Response. Receiving or responding to an Assessment does not guarantee a job or job offer, or a job offer at any particular salary, or any further communication or action by any Employer. An Employer is the sole party to determine whether a Response indicates a qualified Job Seeker. Employers may have instructed Indeed to send out rejection notices if you have not responded to Assessments in a manner acceptable to the Employer, and you acknowledge that Indeed has no discretion in the transmission of these rejections. The Employer is the sole party to determine whether to consider any retaken Assessments as part of their hiring process.

You acknowledge and understand that Employers (or their employment agencies) select which Assessments to associate with their job openings, and that Indeed does not choose the Assessments sent by Employers and has no control over Employers’ selection or use of Assessments. You agree that the questions in any Assessment are solely being asked by the Employer sending the Assessment. Indeed may provide a means by which you may request and receive additional time on Assessments. Indeed may provide a means by which you may request such an alternative method or other accommodation from the Employer; Indeed does not guarantee the Employer’s receipt of, or response to, any such request. While Indeed is guided by WCAG 2.1, Level AA in our efforts to design and develop accessible offerings, as outlined in the accessibility statement, each disability is unique and Indeed does not warrant that the method of delivery of any Assessment question is compliant with the Americans with Disabilities Act or any equivalent or similar law. You agree that Indeed is not responsible for offering alternative methods of screening, if so required by the Americans with Disabilities Act or any other equivalent or similar law, and that the responsibility for offering any such alternative method lies solely with Employers. If you require an accommodation, or any alternative method(s) of Assessment, screening or application, you must indicate it to the Employer.

You agree and acknowledge that the usefulness and value of Assessments and Responses depend on their contents being kept confidential. You therefore agree to keep the content of Assessments and Responses confidential and to not reproduce or discuss them with anyone, except that you may communicate with an Employer about an Assessment they have sent to you and your Response.

Indeed does not have any obligation to screen any Assessment or Response, or to include any Assessment or Response on the Site, and may exclude or remove any Assessment or Response from the Site for any or no reason without liability or notice. Assessment links sent to you may continue to be active after an Employer has paused or closed their job campaign on Indeed. Once an Employer pauses or closes their Job Ad (for example, after the Employer has made a hire), Indeed cannot guarantee that the Employer will view any related notices or updates, including Assessments, Responses, and accommodation requests. You may still choose to take the Assessment for the purpose of adding its results to your Indeed Profile or for another job application.

Indeed may also offer you the option to select an Assessment to complete independent of a particular job, and your Response will be associated with your Indeed Profile. You may choose whether the Response is available to Employers viewing your Indeed Profile, though Indeed will count the Response for purposes of generating aggregate Response statistics even if Your Response is hidden.

You may be invited to choose to automatically share your Responses to specific Assessments with other employers who request the same skills test from you in the future as part of the job application process. Note that this is a completely separate preference from sharing settings on your Indeed Profile, which only controls whether your results are available on your Indeed Resume. If you choose to automatically share your Responses to specific Assessments with other employers who request the same skills test from you as part of the job application process, you acknowledge that Indeed has no discretion in the transmission or storage of the Assessments Responses you choose to share automatically, and that transmission or storage is not guaranteed.

As a Job Seeker, you consent to your Responses, applications, and any other communications sent through Indeed Assessments being processed and analyzed by Indeed according to this Agreement and Indeed’s Privacy Policy. You are requesting and authorizing Indeed to make your Response available to the Employer providing the Assessment, or (in the case of Assessments selected by you) to any Employer viewing Your Indeed Profile. You understand that this is without warranty, and that Indeed reserves the right to display or reformat Responses in a manner to permit Employers to review your Response together with Responses from other Job Seekers. Indeed may aggregate the results of all Job Seeker-selected Assessments for the purpose of displaying the percentile for Your Response. If there are multiple versions of the same Assessment, the Response percentile for any Job Seeker will be determined only in relation to other Responses to the same version of that Assessment. You also acknowledge that once you have requested that Indeed transmit your Response to an Employer, that request cannot be canceled. Indeed does not guarantee that any Employer will receive, access, read or respond to any Response, or that there will be no mistakes in the transmission of the data. However, Indeed may alert you when any of the above events occur.

As a Job Seeker, you shall not create or send any Response which: (i) contains any highly confidential personal information, such as bank account or credit card information, online account information, social security numbers (or similar counterparts outside the United States of America), health information, or other categories of data subject to special breach notification requirements in any country; (ii) contains proprietary information, trade secrets, confidential information, advertisements, solicitations, chain letters, pyramid schemes, investment opportunities, or other unsolicited commercial communication (except as otherwise expressly permitted by us in writing); or (iii) directly or indirectly violates the Site Rules.

Indeed does not act as an employment agency by offering the Indeed Assessments tool. By using Indeed Assessments, you acknowledge and agree that Indeed is not procuring employees for Employers or procuring opportunities to work for Job Seekers. Indeed merely provides a tool enabling Employers and Job Seekers to exchange Assessments and Responses as they determine. The sole responsibility for the content of any Assessment or Response, any requests for interviews or offers made, any issues arising from an acceptance or denial of employment, and any other issues arising from the use of Indeed Assessments, is solely with Employers or Job Seekers as applicable.

As a Job Seeker, you agree that any rights you have under any applicable employment, equality or discrimination laws, the US Fair Credit Reporting Act, any corresponding state laws, or any similar laws regulating consumer or credit reporting agencies in other countries, may only be asserted against the Employer.

Indeed is not a third party beneficiary of or liable for any agreements between an Employer and Job Seeker, regardless of whether or not Indeed receives a fee from the Employer in connection with the transaction. Indeed will not be liable for any costs or damages arising out of or related to such transaction.

Indeed assumes no responsibility, and disclaims all liability, for the content, accuracy, validity, completeness, legality, reliability, or availability of the Site, the Indeed Assessments tool, and any Assessment or Response.

If you are Job Seeker resident in Germany, the limitation of liability as set out above shall be replaced in its entirety by the following:

Indeed’s obligation to pay damages shall be limited as follows:

(a) For damages caused by a breach of a material contractual obligation, Indeed shall only be liable up to the amount of the typically foreseeable damage at the time of entering into the contract; Indeed shall not be liable for damages caused by a breach of a non-material contractual obligation.
(b) The limitation of liability as set out above under (a) shall not apply to damages caused intentionally or by gross negligence, culpably caused personal injuries nor to any liability under the German Product Liability Act and in case of any further mandatory liability. Furthermore, it shall not apply if and to the extent Indeed has assumed a guarantee
9. Career Services
Indeed may offer you resume review, resume scan, offer coaching, live video consulting sessions, writing services, general career guidance, or other consultation services (collectively, “Career Services”). By using Career Services, you request and consent that Indeed, or an Indeed vendor, provide you with the service you select. You may only use Career Services for advice concerning your own resume, offer, or employment situation and not another person’s. As a user of the Site, Indeed may also, from time to time, provide you career or hiring guides via blog posts, email, or other channels as part of its services to you. For example, Indeed may provide tips on improving your resume or how to use your resume effectively in the job application process, commonly asked interview questions, next steps after you have submitted an application, and how to prepare for a new job after you have been hired. Indeed offers these Career Services as optional guidelines for its users and all liability with respect to actions taken or not taken based on the contents of such Career Services are hereby expressly disclaimed.

When filling out forms associated with Career Services, you agree to provide complete and accurate information. Any information you upload through the forms, including a resume, constitutes User Content and shall be treated in accordance with any User Content sections herein. Any career-related or hiring-related information, feedback, guides or other content provided by Indeed, or Indeed’s vendor, through Career Services or otherwise, is for informational purposes only, and is in no way to be construed as professional career counseling or staffing services (unless otherwise expressly noted by Indeed in services such as Indeed Agent in Japan). You understand that Indeed may give suggestions or information regarding best-practices, however, you understand that it is ultimately your responsibility to determine how to pursue your job search or candidate search. You further understand that in providing any such career or hiring guides, Indeed is not acting as a job placement agency or staffing firm (unless otherwise expressly noted by Indeed in services such as Indeed Agent in Japan). You are responsible for reviewing any career or hiring-related information provided to you, for example, for accuracy and completeness. You are also responsible for editing the information before you use it, for example, for an employment application. Indeed is not responsible for the accuracy or completeness of any information that Indeed or its vendor provides you. You understand that by using Career Services or referring to or using any career or hiring information, you are not guaranteed job interviews, job placement, assurance of being hired, or a higher salary or increased benefit, and you take full responsibility for use of these services or information.

Indeed owns all rights in Career Services and other career and hiring-related material that Indeed provides you, such as video feedback and hiring tips. By using Career Services, Indeed grants you an express, non-exclusive, non-assignable, and non-sublicensable right and license to use materials developed by Indeed or Indeed vendors for you. This license is limited to personal and non-commercial use and any further use is prohibited.

Indeed may offer, as part of Career Services, the opportunity for you to engage with third parties, sometimes referred to as career coaches or professional writers, to discuss job search, resume writing, or career strategies, either through the Site or in person. Regardless of how you interact with them, you acknowledge that these third parties are not employees of Indeed and that Indeed is not responsible for the content of any such discussion or any actions taken or not taken based on the contents of such discussion. Do not share any information you consider confidential or personally sensitive with these third parties. Indeed does not guarantee the quality or effectiveness of any advice, recommendations, or guidance you may receive from these third parties. You agree that, to the maximum extent permitted by law, Indeed will have no liability arising from any discussion you have with such a third party. Further, the live video service functionality in Career Services utilizes a video platform created by the third party, Whereby. By using any feature of Career Services that involves live video services, you agree to Whereby’s privacy policy.

Career Services Payment, Cancellation, and Termination. To the extent that you use a paid Career Services offering, you shall be charged as indicated on the Site. Subject to the limited cancellation rights described below, refunds (if any) are at the absolute discretion of Indeed and only in the form Indeed finds appropriate in its sole discretion. You acknowledge and agree that any credit card, bank account, and related billing and payment information that you provide to Indeed may be shared by Indeed with companies who work on Indeed’s behalf, such as payment processors.

Consumer’s Right to Cancel

The following cancellation provision is applicable only to Job Seekers who are residents of British Columbia and Newfoundland and Labrador, Canada and who have purchased a Career Services offering: You may cancel your purchase of Career Services from the day you enter into the contract until ten (10) days after you receive the services. You do not need a reason to cancel. If you do not receive the services within thirty (30) days of the date stated in the contract, you may cancel the contract within one (1) year of the contract date. Any acceptance of delivery beyond the thirty (30) day threshold forfeits such rights. You lose that right if you accept delivery after the 30 days. There are other grounds for extended cancellation. For more information, you may contact your provincial consumer affairs office. If you cancel your purchase of Career Services, Indeed shall have fifteen (15) days to refund your money. To cancel, please contact Indeed, Inc. at career-services@indeed.com.

Termination

Indeed may cancel all or part of Career Services or we may suspend your access to Career Services at our sole discretion, at any time, with or without prior notice. If you wish to terminate your use of Career Services, you may do so at any time. Indeed may also, in its sole discretion, refuse to offer Career Services to anyone, without providing a reason.

10. Salary and Other Information Provided by Indeed
Indeed may provide salary and other information and content to users for informational purposes only. For example, Indeed may provide you with data regarding estimated salaries for a given Job Listing, number of applies to a Job Listing, responses to certain screener questions for a Job Listing, or the likelihood that a particular event will occur such as being selected for an interview. This information provided by Indeed is based on estimates given for informational purposes only and without warranty, and is subject to change or varying levels of accuracy. Please note that all salary figures displayed on Indeed are approximations based upon multiple third party submissions to Indeed, including from Indeed affiliates. These figures are given to Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Indeed, in its sole discretion, may add labels or badges to Employer names or Job Ads, such as, “Responsive Employer” or “Active Employer” or “Hired on Indeed”. Employers may also request that Indeed add such labels. Indeed shall determine the method by which such labels or badges are determined or which Employers qualify. The lack of a label or badge may indicate that Indeed does not have sufficient data to determine if an Employer qualifies. Some of the data may be provided by the Employer and Indeed does not guarantee the accuracy of such data. Indeed may add labels or badges to Job Ads – such as pay types, specialties, benefits, or union associations – based on data contained within the job description for informational purposes only. Indeed does not guarantee the accuracy of any label or badge that is added to Employer names or Job Ads, including data on Job Ads.

Indeed may also display publicly available information about employers on Company Pages. Information on Company Pages is presented for informational and promotional purposes only, is subject to change, and may be gathered from or generated by third parties. Indeed assumes no responsibility, and disclaims all liability for the content, accuracy including the translation of any user generated content which is translated using Google Translate API, completeness, legality, reliability, or availability of any Company Page. Please contact the Employer for the most accurate and up-to-date company information.

11. Your Job Seeker Data
As a Job Seeker, you take a variety of actions on our Site and you provide various information. For example, you search for jobs, and Indeed knows and stores the titles of jobs you search for and click on, where those jobs are located, the general salary range or experience level of the jobs you view (if indicated on the Job Listings), the Job Listings you apply to, your amount of activity or time of most recent activity on Indeed, and any other information you provide directly to Indeed including desired salary, past experience, any information in your Indeed Profile, and any of your other behavior on the Site. You know exactly what this data is because you are the person who provided the information or undertook the activity and the data pertains only to your activity. By using Indeed, you acknowledge and agree that Indeed collects, records, processes, analyzes, and stores any and all information you provide and activities you take on the Site, and any and all interactions and communications you have with, on, or through the Site.

When you initiate a job application on a website operated by an Employer or its applicant tracking system, Indeed may collect certain information about you and any actions taken by you during your visit using automated means, such as via API, cookies and web beacons. The information collected includes, for example, information about Job Listings you viewed and job applications you started and completed. An Employer who provides tracker functionality is required under this Agreement to provide any notice, and obtain any prior consent, that may be required by applicable law. However, you acknowledge and agree that Indeed has no control over such an Employer or its website. You agree to Indeed’s use of, and receipt of information from, any such tracker functionality.

If you have an Indeed account or a Job Seeker Resume, you agree that Indeed may associate this data with your Indeed Profile and use this observed factual data to suggest jobs to you and to suggest you or your Searchable resume to Employers that might be interested in a person who matches your behavior on Indeed. You also agree that Indeed may contact you based on this observed behavior or provided info on behalf of Employers or Indeed itself. Please note, the aforementioned actions do not include information sent to you by a third party, however, Indeed may publicly display the fact that you have recently used the Indeed Site to correspond with a third party. In addition, if you set Your Resume to Searchable, this means that Indeed may share all of the aforementioned information about yourself with third-party Employers. If you do not wish to share such information, you may set Your Resume to Not Searchable. When you make changes to your Indeed Profile, including, but not limited to, updating, deleting, or changing settings on Your Resume, it may take a few days for the changes to be reflected.

You may have the opportunity to provide Indeed with certain demographic information about yourself, such as your race and ethnicity, gender, age, LGBTQ+ community membership, and disability status, as well as whether you have an arrest or conviction record (“demographic data”). By choosing to provide your demographic data you agree that Indeed may use it to evaluate and improve our products, and share aggregate summaries of job seeker information with employers. If you do not want your demographic data to be used in this way, do not provide it to Indeed (or, if you have already provided your demographic data to Indeed, you can request it be removed). You further acknowledge and agree that another Job Seeker’s demographic data is personal information, and to the extent permitted by law you waive any right to request or view demographic data pertaining to any other Job Seeker.

Please note that Indeed may be required to comply with legal obligations or governmental requests or to establish or exercise its legal rights or defend against legal claims. This means, for example, that Indeed may receive legal process from courts or law enforcement to reveal user data, including demographic data.

Please also note that some Employers may ask applicants to voluntarily self-identify certain demographic information such as race, ethnicity, sex, disability and/or veteran status along with their job applications. Some Employers are required by law to ask these questions and you may see these questions when applying to jobs on Indeed. That is a separate process from Indeed’s collection of demographic data, and Indeed is not responsible for these questions. If you have questions or concerns about an Employer’s application materials, please contact the Employer directly or refer to their privacy policy.

12. Indeed Hiring Platform
Indeed Hiring Platform is a platform designed to streamline Employer hiring and employment decision- making processes by allowing users access to various products such as Indeed Interview and related services (“Indeed Hiring Platform”). Employers may offer you the opportunity to participate in hiring activities that might be supported by Indeed Hiring Platform. You acknowledge and understand that Employers select the method and manner that Indeed Hiring Platform will be used for its job openings and that the Employer determines the job requirements and specific needs of its hiring efforts. YOU UNDERSTAND AND AGREE THAT EMPLOYER IS RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAW REGARDING ITS EMPLOYMENT AND HIRING PRACTICES, INCLUDING TITLE VII, AND THAT EMPLOYER INDEMNIFIES INDEED AGAINST ANY AND ALL CLAIMS ARISING FROM EMPLOYER’S USE OF INDEED HIRING PLATFORM OR SIMILAR PRODUCTS. INDEED DISCLAIMS ALL LIABILITY AND MAKES NO WARRANTY THAT EMPLOYER’S USE OF THE SERVICES COMPLIES WITH TITLE VII OR ANY SIMILAR LAW. Indeed has no control nor participates in the hiring or decision-making process regarding Employer hiring efforts. Further, you understand that Indeed is not an employment agency by offering Indeed Hiring Platform and related tools. By using Indeed Hiring Platform, you understand that Indeed is not procuring employees for Employer or opportunities for Job Seekers. Indeed merely provides Indeed Hiring platform as a tool that enables Employers and Job Seekers to exchange information as they determine.

13. Governing Law and Dispute Resolution
This Agreement and any dispute arising out of or in connection with this Agreement or related in any way to the Site (“Dispute”) will be governed as to all matters, including, but not limited to the validity, construction and performance of this Agreement, by and under the laws of the State of Texas, United States of America, if you are located in the United States, or the laws of the Republic of Ireland, if you are located elsewhere, without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in Travis County, Texas, U.S.A., if you are located in the United States, or Dublin, Ireland, if you are located elsewhere. Each of the Parties hereby consent to the exclusive personal jurisdiction of the federal or state courts located in Travis County, Texas, U.S.A, if you are located in the United States of America, or Dublin, Ireland, if you are located elsewhere. Despite the application of Irish law, if you are a consumer resident in the EU, you also enjoy the protection of the mandatory provisions of the law of the country in which you have your habitual residence. The application of mandatory provisions limiting the choice of law and in particular the application of mandatory laws of the country in which you have your habitual residence, such as consumer protection laws, shall remain unaffected.

You also hereby waive any right to a jury trial in connection with any action or litigation in any way arising out of or related to your use of the Site or these terms of service, if you are located in the United States.

14. Class Action Waiver
By using the Site or any Program Elements (defined below) and in return for the services offered by Indeed, you acknowledge that Indeed can only offer you these services under the terms and conditions as presented herein. As partial consideration for your use of the Site and the Publisher Program, you agree not to sue Indeed as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against Indeed regarding your use of the Site. Additionally, as a Job Seeker, you acknowledge that your use of job search, Indeed Apply, and other free services on the Site is not purchased. Your acceptance of this Agreement, including this Class Action Waiver, is an essential part of the bargain allowing your free use of the Site. If you do not agree to any part of these terms, do not continue your use of the Site. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff, including in small claims court, subject to Section 13 above.

B. Terms of Service for Employers
The following terms and conditions apply to all Employers and other users who access or use the Site as intended for individuals and/or organizations seeking to make available information regarding employment openings, on their behalf or other’s behalf, including but not limited to agencies purchasing for multiple parties, or otherwise indicate their acceptance to this Agreement. You further agree that the Terms of Service for All Users also apply. For the avoidance of doubt where the Terms of Service for All Users overlap or conflict with the Terms of Service for Employers, you agree that the Terms of Service for Employers will govern.

For purposes of this Section B of the Indeed General Terms of Service, all references to “you” or “your” shall mean you, the individual or organization accessing this Site in your capacity as an Employer or other user as described above.

1. Employer Accounts
When you create an Indeed account, a Company Page or post job listings advertising employment opportunities and other job-related contents, including links to third-party websites (“Job Listings” or “Job Ads”) on the Site, whether as part of the Indeed Ads Program or otherwise, you agree that this Agreement (including the Data Processing Agreement ), the terms associated with any Indeed service you are using, and all of Indeed’s policies, including the Indeed Privacy Policy and Cookie Policy, apply to you.

When you create an Indeed account, Indeed may require that you verify your identity. You may be presented with different options for verification, including through a third party service called ID.me. When you use ID.me, you are interacting directly with ID.me, and you share your identification and identity with ID.me directly. You agree that ID.me is solely responsible for any collection, use, storage, processing, or loss of data you provide, and any legal obligations related to such activities, including the capture or storage of any biometric identification or biometric identifiers. Indeed does not collect any biometric information or biometric identifiers, or receive any biometric information or biometric identifiers from ID.me.

When you access or use the Site in your capacity as an employee or other representative of an Employer, or if you create an Indeed account on behalf of an Employer, you represent and warrant that you have the authority to bind the Employer to this Agreement. When you create an account on behalf of an Employer, the account belongs to the Employer, and you acknowledge that any and all information that you provide Indeed through the account, such as the actions you take and when you take them, will be visible to the Employer.

As an Employer, your account is for business use and not for personal use. Indeed is not responsible for and disclaims all liability if your email is used improperly or falsely by a third party. By registering for an Indeed account, you agree to receive mandatory email updates regarding account activity to your Indeed account. If you attempt to send an email from a name or email address that is not true, accurate, current or complete, we reserve the right to drop such email, and attempting to send such email is a violation of our terms. Employers may request that Indeed disable an account at any time by contacting the Employer Help Center. Please note that Indeed may be required to preserve business records pertaining to that account to comply with its obligations under law. Alternatively, if an Employer agent wishes to access or delete their Personal Data held by Indeed, they should follow the steps listed in the “Your Personal data rights” section of this Privacy Policy.

In some instances, multiple users may be linked to the same account (“a Linked Account”). A Linked Account is created when the primary account owner(s) (“Admins”) of an Employer account invites other users to the same account. Admin(s) can provide these other users varying levels of access and functionality (“Roles”) within the account, as described on the site, such as accessing account data, including candidate Personal Data, contained in the account of the user who initiated the invite, or purchasing services from Indeed under such account. If you are an Admin adding a user to a Role or several Roles, you represent to Indeed that you are an authorized representative of this account and that you have the authority to allow this data and access to be shared. You further agree to indemnify and hold harmless Indeed from any allegations, claims, actions, suits, demands, damages, liabilities, obligations, losses, settlements, judgments, costs and expenses (including without limitation attorneys’ fees and costs) that result from the sharing of this data, access to your account, and any purchases made under your account. When using a Linked Account, any users with access to certain Roles may have access to any or all account information, such as: communications and actions of all other users and applicants within the Linked Account, resume contacts, and billing information, and you consent to such access. When using a Linked Account, any users with access to certain Roles may also have the ability to purchase Indeed products under your account, and you agree that you are responsible for the payment of all such purchases made. If you accept another user’s invitation to link your Employer account to their Employer account, you acknowledge that any and all information about your activity in your Employer account, such as the actions you take and when you take them, will be visible to all linked users. Linked Account users will not be able to see your activity, such as your job searches, applications or preferences or your Indeed Profile information, contained in your Job Seeker account. You may visit your account settings at any time to unlink your account. The Admin assigned to an Employer account may also unlink any user from that Employer account at any time, and may be notified if your Linked Account is used to login from too many devices.

If your Indeed employer account has a credit card on file to pay for one Indeed product or service, Indeed may charge that card for any additional products or services you order.

You agree that Indeed may send notices to Job Seekers informing them that an Employer account has been compromised, including if such account is associated with you. Indeed cannot and does not guarantee that such notices will always be sent or received, and you therefore agree that Indeed bears no responsibility for doing so. Indeed makes no warranty regarding, and disclaims any liability for, the accuracy, completeness, timeliness, or reliability of such notices.

Indeed may offer suggestions, recommendations, or information to users that may support or improve their experience on Indeed Sites. You understand that these offerings are provided as a courtesy and without warranty, and your use of such information is at your sole discretion. As an Employer, you are responsible for your use of the Site and any tools offered therein, including your decisions regarding your job description, the requirements for your job, compliance with applicable laws, including relevant federal, state, and local laws related to job postings, and whom you interview or hire. Indeed assumes no responsibility and disclaims all liability for any actions you take based on any information provided by Indeed. Indeed may limit your ability to post a job, or the visibility of your job, if it does not appear to indicate a salary above minimum wage, wage transparency laws, or does not comply with other applicable law; however Indeed is not responsible for, and you are solely responsible for, compliance with minimum wage and other legal requirements.

2. Employer Services Including Indeed Apply and Screener Questions
You also agree that, as a service to Job Seekers, Indeed may activate its Indeed Apply relay function for use in connection with your Job Listings, and that any Job Seeker may indicate interest in Job Listings through Indeed Apply, and that Indeed will send applications to the email address you provide. You also agree that Indeed may activate a chatbot, which enables Job Seekers to apply to your Job Ad by answering questions. The answers a Job Seeker submits are presented to you as a job application. When you use Indeed candidate management tools, including but not limited to your Employer Dashboard, or by activating the Indeed Apply relay function for your Job Listings, you acknowledge and agree that Indeed may make available functions allowing you to take actions regarding the Job Seeker, such as tools for setting up an interview, viewing a resume and rejecting a candidate. You agree that if you use such candidate management tools, Indeed may assemble the candidate’s application materials, resume, answers to screener questions, assessment responses and other information the candidate provides to Indeed into one document or webpage. You further agree that Indeed is not responsible for maintaining or storing such application materials, and that you are responsible for your own compliance with any applicable record retention, reporting requirements or other applicable law. By using these tools you consent to any information shared through Indeed being processed and analyzed by Indeed according to this Agreement and Indeed’s Privacy Policy. Indeed may store such information regardless of whether a job vacancy has been filled. Candidate Summaries may be provided by Indeed for certain Job Seekers in the Candidate Details page. These Summaries are populated with information from the Job Seeker and information provided by you in the Job Description. Candidate Summaries are not a recommendation for employment. Employers agree to review the full application and not to use such summaries as the basis for employment decisions.

Whether you are using the Site directly or any ATS you are responsible for the contents of your emails, application form, screener questions or their format, criteria you set for inviting candidates to interview, Company Pages that you create, update, or manage, any Job Listings that you post, and any messages that you send through Indeed Apply or otherwise, and agree that Indeed is not responsible for such content and disclaims all liability for such content, including as to whether such content is legal. You agree that you are solely responsible for compliance with applicable law for all content on the Site, including minimum wage requirements, wage transparency laws, or any other law. If you include voluntary self-identification questions for Job Seekers along with your application materials, you are solely responsible for compliance with applicable laws related to such questions, including the content and format of the questions and your use of the Job Seekers’ responses. You are solely responsible for compliance with all applicable regulatory requirements related to collecting and reporting demographic information about applicants.

If you close or change any Job Listings that you post, you agree to promptly update such Job Listings on Indeed or otherwise notify Indeed. Indeed may provide you with a mechanism for responding to requests for accommodations from Job Seekers. You are responsible for ensuring that your selection criteria are job-related, that you do not pose “disability-related inquiries” or medical inquiries in violation of the law, and that you do not screen out people with disabilities or members of any protected category under the law. You further acknowledge that you are responsible for offering alternative methods of screening, if so required by the Americans with Disabilities Act or any similar law. You are responsible for clearly indicating that reasonable accommodations are available, engaging with and responding to any requests for accommodation, and providing information about how to request an accommodation to Job Seekers.

You agree that Indeed may reject or remove any Job Listing or any questions for Job Seekers for any or no reason. For example, Indeed may remove any Job Listing or question that directly or indirectly discriminates against Job Seekers. Direct discrimination means, for example, that a Job Listing, requirement, or question specifically makes clear that only Job Seekers matching a certain criteria are wanted, thereby excluding others because of, for example, their gender, race, age or disability. Indirect discrimination means, for example, that a Job Listing, requirement, or question implicitly excludes certain classes of Job Seekers by making it impossible for them to qualify for the job requirements. You understand and agree that it is your responsibility to refrain from posting any Job Listing, requirement, or question that directly or indirectly discriminates against Job Seekers or otherwise violates applicable law. You understand and agree that you are responsible for ensuring that your Job Listing requirements and criteria are job-related and in compliance with applicable law. Indeed does not guarantee delivery, your receipt of the Job Seeker’s emails or application materials, or that there will be no mistakes in the transmission or storage of the data. You are solely responsible for checking your Employer dashboard to view job applications and other information. Any notifications, such as emails, you may receive about applications or other activities, are provided solely as a courtesy to you and you should not rely on them.

In the event a message being sent is intended for a closed account, these messages will not be deliverable. If you do not feel comfortable sending a message, such as an offer letter, to a Job Seeker through Indeed’s relay functions, do not use the Indeed relay functions and please contact the Job Seeker via another method. When using the Indeed Apply function, Indeed will attempt to send applications to the contact information provided to Indeed by you, however, Indeed has no ability to verify the contact information provided by you. In the event you provide incorrect contact information, it shall be your responsibility to correct, appropriately respond, or take any steps necessary to protect the privacy of such Job Seekers, and you indemnify Indeed for any damages resulting therefrom.

Should you post any Job Listings for Job Seekers in any country (including but not limited to Japan) where the cross-border transfer of personal data is regulated (such as requiring user consent), you warrant and agree that you will not cause or allow a cross-border transfer of personal data from Indeed to you that violates or is contrary to the applicable data protection laws. For example, you will take such actions to ensure that any resultant job applications and other personal data to be sent or directed to your designated contact information (including an Applicant Tracking System (ATS) or other service provider selected by you) either through Indeed Apply or other relay functions shall be accessed or received by you at your business location in such country.

When Job Seekers apply or RSVP to your Job Listing, Indeed may give them the opportunity to provide certain demographic information to Indeed, such as race and ethnicity, gender, age, LGBTQ+ community membership, and disability status, as well as whether they have an arrest or conviction record (“demographic data”). This Indeed demographic data survey is separate from any voluntary self-identification questions provided by Employers. By using the Program, you agree that Indeed may collect demographic data from Job Seekers applying to your Job Listing using Indeed’s demographic survey, and that Indeed may use information from that survey to evaluate and improve our products. You further agree that you as an Employer have no ability, right, or entitlement to view or access demographic data collected via the Indeed demographic data survey pertaining to any Job Seeker or related to any employer by any means including civil discovery, subpoena, or any other legal process without their permission. You agree you are solely responsible for complying with all applicable nondiscrimination laws. Indeed disclaims any warranty regarding the demographic composition of Job Seekers applying to any particular job.

When you use Indeed Apply for your Job Listings, you acknowledge and agree that Indeed may add functions into the corresponding Indeed Apply emails. In addition, Indeed may, on your behalf, send out reminder emails to Job Seekers you wish to interview. Indeed may also send emails to Job Seekers on your behalf indicating that your Job Listing is potentially a match for the Job Seeker’s resume. When you use screener questions, you may be given the option to instruct Indeed to send out rejection notices if the Job Seeker has not answered the questions in the manner set forth in the online instruction. If you choose such option, such candidates will receive rejection notices and will be set to rejected in your candidate dashboard. You further acknowledge that Indeed has no discretion in the transmission or storage of these or all other rejection notifications (which is purely mechanical), that transmission or storage is not guaranteed, and that the Job Seeker may not have answered the screener questions accurately. When you use Indeed’s candidate management tools, you may be given the option to send automatic rejection notices to candidates whose status you set to “rejected.” If you choose such option, you acknowledge that Indeed has no discretion in the transmission or storage of rejection notices.

Similarly, you may be given the option to use candidate management tools that schedule interviews on your behalf with Job Seekers who meet criteria you have selected. If you choose such option, Job Seekers will be scheduled for interviews and invited to interviews on your behalf via email based on whether information the Job Seeker has provided to Indeed (e.g., answers to screener questions, resume, Indeed Assessment Responses) matches criteria you have set. You are responsible for ensuring that your selection criteria are job-related, that you do not pose “disability-related inquiries” or medical inquiries in violation of the law, and that you do not screen out people with disabilities or members of any protected category under the law. You are responsible for offering alternative methods of screening, if so required by the Americans with Disabilities Act or any similar law. You further agree that Indeed has no discretion in the transmission or storage of these interview invitations (which are purely mechanical), that transmission or storage is not guaranteed, and that the information the Job Seeker provided to Indeed may not be accurate. Indeed may request that Job Seekers confirm their interest in the position before scheduling an interview. It is ultimately the Employer’s responsibility to confirm whether any interviews were scheduled, or to reschedule or cancel interviews if necessary. The decision of who to interview is decided solely by the Employer, who can choose to interview any Job Seeker at any time, and by scheduling such interviews, Indeed does not warrant that a Job Seeker is qualified, meets the criteria the Employer has set, or that the information provided by the Job Seeker to Indeed is accurate. Indeed candidate management tools are intended to allow Employers to more efficiently connect with Job Seekers as they determine, and the sole responsibility for the content of any screener question, any decision to proceed or not proceed with interview or offers, any issues arising from an acceptance or denial of employment, and any other issues arising from the use of candidate management tools is solely with the Employer. By using this and other candidate management tools, you acknowledge and agree that Indeed is not procuring employees for Employers or procuring opportunities to work for Job Seekers, and that Indeed does not act as your employment agency by offering these candidate management tools.

You agree that Indeed may take action to try to identify and reduce spam applications, including by imposing a cover letter requirement for applicants. You agree that Indeed may also ask Job Seekers whether they can reliably commute to the work site if you require in-person attendance. Indeed may also highlight to Job Seekers qualifications required for your position in order to help the Job Seekers assess whether to apply for your role. Indeed does not verify the identity of any Job Seekers who apply to your job listing, nor does Indeed know a Job Seeker’s motivation for applying to your job listing, and thus provides no guarantee as to the Job Seeker’s qualifications or interest in your job listing. You agree that Indeed Apply and Indeed’s relay functions are presented to you without warranty and Indeed assumes no responsibility for the communications between you and the Job Seeker, which communications are your and the Job Seekers’ sole responsibility.

By using any automated phone screen product, you agree that you are requesting Indeed to send a Job Seeker a telephone number, which the Job Seeker may call with the purpose of answering your telephone screening questions. You agree these questions are part of your application process, are solely determined by you, and are not being asked by Indeed. You also agree that you are only asking Indeed to record the Job Seeker’s answers to your screening questions and that Indeed will forward you the recording of the answers to your questions. You consent to Indeed listening to and analyzing the recording in accordance with Indeed’s Privacy Policy, as well as to Indeed providing the recording to third parties to aid in analysis or quality of the product. Indeed disclaims all warranties with regards to the transmission or storage of such phone screens and responses, does not guarantee their delivery or receipt, and does not guarantee the date or time at which they may be sent.

You shall indemnify, defend and hold harmless Indeed, its agents, affiliates, and licensors from any third-party claim or liability (including without limitation reasonable legal fees) arising out of any Company Page created or claimed by you, or any Job Listing, application materials, voluntary self-identification questions, or screener questions (or answers thereto) posted by you, or any message sent by you. Indeed may make Job Ad analytics data available on a Company Page or elsewhere on the Site, and may provide analytics data regarding your Employer account to anyone at your company at Indeed’s discretion. To the extent permitted by law, if you have an unpaid or outstanding invoice or account balance for any Indeed product, Indeed reserves the right to suspend or terminate your use of that Indeed product as well as any other Indeed product as set out in the IO for that product, including but not limited to those Indeed products where you do not have an unpaid invoice or account balance. Indeed may elect to apply (i) penalties for late payment as per the maximum interest permitted by law and (ii) any reasonable expenses and attorney fees Indeed incurs collecting such late payments.

When you view, send, take action on, make a decision regarding, store, or receive materials (including Job Listings, resumes, applications, pre-recorded interviews, and messages) through or using the Site or any Applicant Tracking System (“ATS”), Indeed may, for any purpose, use any data of such materials or action for data analysis, quality control, or to refine the Site or any other Indeed product or service (including to provide better search results and other Job Listings for Job Seekers and Employers), whether via automated means or otherwise. Indeed may also inform the Job Seeker of your actions or activity related to such materials through or using the Site or any ATS. For example, Indeed may notify the Job Seeker about your activity or action related to a Job Ad (such as pausing or closing it), or Job Seeker’s application or Resume (for example, that you viewed or responded to it, or that you made a decision with respect to it). Indeed may inform Job Seekers about activities you take on the Site, for example, whether you are online, recently active, or active on Indeed. You hereby consent to Indeed informing the Job Seeker about such actions and activities.

Indeed, in its sole discretion, may add labels or badges to Employer names or Job Ads, such as, “Responsive Employer” or “Active Employer” or “Hired on Indeed”. Employers may also request that Indeed add such labels. Indeed shall determine the method by which such labels or badges are added or which Employers qualify. The lack of a label or badge may indicate that Indeed does not have sufficient data to determine if an Employer qualifies. Some of the data may be provided by the Employer and Indeed does not guarantee the accuracy of such data. Indeed does not guarantee the accuracy of any label or badge that is added to Employer names or Job Ads based on employer provided data, including data on Job Ads. Indeed reserves the right to change or remove such label or badge features at any time and in Indeed’s sole discretion.

If you access or use any Indeed Application Programming Interface (API), including accessing and using the Site or any of the Indeed Apps or any Applicant Tracking System (ATS) through an API, you agree to be bound by this Agreement, the Indeed API Terms, Indeed Privacy Policy, the Site Rules, and any additional rules and policies made available by Indeed. YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE ANY API AT YOUR OWN DISCRETION AND RISK AND THAT INDEED DISCLAIMS ALL LIABILITY ARISING OUT OF YOUR USE OF ANY INDEED API. It is your responsibility to regularly review any Indeed App or the Site for the most up-to-date information (including, but not limited to, explanations about how features work, disclaimers and disclosures regarding the services provided, method for charging) about Indeed’s products and services. By using an API, rather than directly using the Site or an Indeed App, you agree to all information provided on the Site or an Indeed App. Use of an Application or ATS via an API, rather than direct use of the Site or an Indeed App, shall not excuse any lack of information or understanding about Indeed’s products and services where that information is otherwise provided on the Site or an Indeed App.

Your use of a third party developer to build an integration with an ATS: Should you appoint or otherwise utilize a third party developer to develop an integration with an ATS , you shall ensure that you and the third party developer comply with all applicable Data Protection laws (including, inter alia, the execution of data processing agreements) in the development of the ATS integration. When you use the Indeed API through a third party developer to develop an integration with an ATS you shall be fully liable for the actions / omissions of the third party developer and the ATS you choose to use. You shall also ensure that all personal data (including disposition data) transferred to Indeed via the integration takes place in compliance with applicable Data Protection laws, for example, obtaining consents from and providing notices to data subjects (as applicable) as well as implementing relevant agreements where required by such laws. You shall indemnify and hold harmless Indeed against any claim or actions brought by a data subject arising from or related to Your use of the API and/or your use of a third party developer and their use of the API.

You acknowledge that as part of its efforts to combat fraud and spam, Indeed may require that users verify their email address, including Job Seekers applying to your job. However, email verification is not guaranteed. You are responsible for your use of any software that rejects applications from unverified email addresses.

You further acknowledge that compliance with any governmental record-keeping requirements, such as the Office of Federal Contract Compliance Programs’ (OFCCP) internet applicant record-keeping rule, is your sole responsibility.

3. Job Match
Job matches are recommendations which may be presented to both you as an Employer and to Job Seekers in various formats on the Site. For example, Indeed may recommend Resumes which match Job Ads you have posted, or recommend Job Ads to Job Seekers which are similar to jobs to which they have recently applied. Job matching is provided to you on a beta basis and is subject to our Beta Program (see section 9 of the Terms of Service for All Users).

To generate matches, Indeed uses data collected through our Site from both Employers and Job Seekers. This includes Job Ads, Resume, application materials (including responses to screener questions), Indeed Assessments, and user activity on Indeed (such as searches run and Job Ads clicked on and applied to). You agree and consent that Indeed may use this information to present potential matches to you and to potential Job Seekers.

4. Salary, Applies or Other Information Provided by Indeed
Indeed may provide some information and content to users for informational purposes only. For example, Indeed may provide Job Seekers with data regarding estimated salaries for a given Job Listing, number of applies to a Job Listing, responses to certain screener questions for a Job listing, or provide you with estimated applies to your Job Listing. All such figures provided by Indeed are estimates given for informational purposes only, may come from a third party, and they are subject to change or varying levels of accuracy. If you are participating in the Indeed Ads Program and your Sponsored Job advertising budget is set on a per-apply basis, you will be charged based on Indeed’s determination of Apply count as reflected in your employer dashboard and not based on the number of applies that may be provided to Job Seekers for informational purposes only. Indeed may add labels or badges to Job Ads – such as pay types, specialties, benefits, or union associations – based on data contained within the job description. These are for informational purposes only and Indeed does not guarantee the accuracy of any label or badge. Indeed may also include salary estimations on pages other than Job Listings on the Site.

Please note that all salary figures are approximations based upon multiple third party submissions to Indeed, including from Indeed affiliates. These figures are given to Indeed users for the purpose of generalized comparison only. Indeed may also provide data regarding impressions in relation to your Job Ad. Such figures are provided for informational purposes only, are subject to change at any time, and Indeed does not guarantee their accuracy. Indeed reserves the right to change the method of measuring such figures at any time.

Indeed may offer job post templates for informational purposes only. By using any of this content, you adopt it as your own and are responsible for making it true, appropriate and compliant with all applicable laws. All content provided by Indeed, including template job post information and estimated applications for a given job posting, is for informational purposes only, may comprise or be based on information provided by third parties, is provided without warranty, and is subject to change and varying levels of accuracy. Estimated applications are not a guarantee of future performance.

5. Screening Tools
Indeed may make available to you screening tools for your use for candidates who apply to your job, including screener questions, phone screen tools and assessments. Indeed is licensing these tools to you for your use as you determine. By using any screening product, made available to you by Indeed, you agree that you have made the determination to use these tools as part of your application process, and the substantive questions you ask or choose are solely determined by you, and are not being asked by Indeed. You agree you are solely responsible for the use of such screening tools in compliance with the law, such as: the Fair Credit Reporting Act and similar state statutes; applicable employment, equality or anti-discrimination laws such as Title VII of the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act, the Americans with Disabilities Act, and other similar federal, state, and local laws; and any applicable data protection or privacy laws, or laws regulating use of “automated employment decision tools”. You agree that an Assessment is only designed to evaluate a particular knowledge, skill, or ability. It does not evaluate a Job Seeker’s qualification for any job nor their ability to safely perform a job. Whether a particular skill is relevant to a job, or whether a Job Seeker is qualified or appropriate for a job, is decided solely by you. You agree to use an Assessment in combination with other selection and hiring processes to measure only those knowledge, skills or abilities and/or other characteristics that are 1) job-related and 2) required for a candidate’s first day on the job. You are responsible for ensuring that your selection criteria are job-related, that you do not pose “disability-related inquiries” or medical inquiries in violation of the law, and that you do not screen out people with disabilities or members of any protected category under the law. You further acknowledge that you are responsible for offering alternative methods of screening, if so required by the Americans with Disabilities Act or any similar law. You are responsible for clearly indicating that reasonable accommodations are available, engaging with and responding to any requests for accommodation, and providing information about how to request an accommodation to Job Seekers. Indeed shall direct Job Seekers who reach out to Indeed with an accommodation request to you via the contact information you provided to Indeed, and you are responsible for monitoring your inbox for such requests.While Indeed is guided by WCAG 2.1, Level AA in our efforts to design and develop accessible offerings, as outlined in the accessibility statement, each disability is unique and Indeed does not warrant compliance with the Americans with Disabilities Act or any equivalent or similar law. You agree to indemnify Indeed for any and all claims arising out of your use of a screening tool, including any claims that any screening tool does not comply with the Americans with Disabilities Act or similar law, or that your use of any screening tool results in a “disparate impact.”

Indeed may offer Employers the ability to activate a feature on their account called Employer Assist. Activating Employer Assist means the Employer is instructing Indeed to send a message on the Employer’s behalf to the Job Seeker informing them that the Employer has determined not to move forward with their application. To prevent a rejection notice from being sent, you must indicate your interest in the application on Indeed. Any interactions you have directly with a Job Seeker and not through a tool provided by Indeed (for example, calling or emailing a Job Seeker directly instead of through an Indeed Relay Service) are not visible to Indeed, and will not prevent an Employer Assist rejection notice from being sent. If you activate Employer Assist then you must interact with a Job Seeker through a tool provided by Indeed to prevent an Employer Assist rejection notice from being sent. If you activate Employer Assist, candidates with whom you do not interact within your chosen time frame will receive rejection notices, and you agree to indemnify Indeed from any claims arising therefrom. You further agree that Indeed may notify Job Seekers about the estimated time frame during which they may expect to hear back from you based on the time frame you choose in Employer Assist.

Indeed may offer functionality that groups candidates based on whether they meet or may meet Employers’ criteria, based on text in their resumes or answers to screener questions, and we offer Employers the ability to automatically schedule calls with applicants who meet their criteria as well. In all cases, Employers can view any applicant at any time, and Indeed makes no decisions about any applicant. You agree that such functionality does not constitute or contribute to a decision, and is not a substitute for human discretion and review. You agree not to use such functionality as the sole factor, as a factor weighted more than other factors, or to modify or overrule conclusions derived from other factors, in your decision-making or hiring processes.

6. Communication through Indeed
You may receive messages, emails or email notifications corresponding with your or a Job Seeker’s activity on or use of the Site, Indeed Apply, Indeed Chat, or any other communications service, product, or feature provided on or through the Site. In all cases, such messages or notifications are provided solely as a courtesy, and you should not rely on them. For example, if you wish to interview a Job Seeker, it is your responsibility to follow up with the Job Seeker separately to ensure they know about the interview, do not rely on notifications through Indeed. Indeed disclaims all warranties with regards to the transmission or storage of such courtesy notices, does not guarantee their delivery or receipt, and does not guarantee the date or time at which they may be sent. In the event a message being sent is intended for a closed account, these messages will not be deliverable.

Indeed may mask or hide contact information, such as phone numbers and email addresses, and substitute it with an alias. For example, Indeed may mask Job Seeker contact information from resumes or applications. Indeed may also mask your email address or phone number, and Job Seekers may see an alias email address or phone number when they communicate with you. You agree to a Job Seeker contacting you from a masked phone number or email. If you contact a Job Seeker from a masked phone number and you do not leave your contact information, after the masked number expires, the Job Seeker may not be able to contact you by phone unless you have provided your actual contact information to them. Once a Job Seeker has your contact info, you agree that Indeed is not responsible or liable for the manner in which they may use the info.

Indeed may group messages together as part of a conversation on Indeed Messages. This is done as a courtesy, and some messages related to the same conversation may not be grouped together. When communicating with a Job Seeker through Indeed, the Employer sender’s information may be displayed in different ways, for example, it be may be displayed as the Employer’s company name or the name of the specific person sending the message, but you or the Job Seeker may not see all that info in all circumstances.

Indeed’s messaging system is not intended for sending one message to multiple people. You agree to not use Indeed’s messaging services to send bulk messages, unless specifically authorized in the Indeed interface. You agree to not circumvent this limitation through using your email client for this purpose, for example by sending email messages through your email client (e.g. your Gmail or third party email provider) to multiple Indeed aliased e-mail addresses. If a user sends an email to multiple recipients (e.g. by adding additional aliased email addresses to the cc field in a third party email client), this may affect the way messages on Indeed are displayed. In this case, it is best to view the email conversation in the third party email client. Should you choose to send an email from a third party email client, the person with whom you’re communicating may be able to see your email address, rather than the alias.

If you, or anyone on your behalf, send or receive communication on or through the Site (including by sending or receiving text messages, sending or receiving communication to/from an email address aliased by Indeed and/or by using a different email address from the one associated with your account), you agree to the communication being processed, analyzed, reviewed, and stored, including via automated means, for data analysis, quality control, enforcement of the Sites’ rules and other Indeed policies, content moderation, and to improve the Site or any other Indeed product or service. If you disagree with any part of these terms, do not use the Site.

Specifically, if you post a Job Listing directly on Indeed, applications are sent only to your Indeed dashboard; any other notifications you may receive are provided solely as a courtesy to you. For example, you may not receive application email notifications if a Job Seeker has not answered screener questions correctly, although these applications will be sent to your Indeed dashboard. Indeed reserves the right to turn on or enable chat or other communication options for select Employers or Job Listings, in its sole discretion, and to notify Job Seekers that chat or other communication options are available for a particular job or Employer. For example, you may be eligible to enable pre-apply chat to certain Job Listings. To remain eligible for pre-apply chat, you must respond to Job Seeker communication in the amount of time identified on the Site. Indeed may, in its sole discretion, turn off or disable chat for any Employer or Job Seeker at any time without prior notice.

Indeed may enable text messaging relay and/or call relay services through our Site to help facilitate contact between Employers and Job Seekers about a Job Listing. You understand that communicating through such relay services on or through the Site shall be limited to the purpose of hiring for your Job Listing. Indeed may, in its sole discretion, turn off or disable text messaging relay and/or call relay services for any Employer or Job Seeker at any time without prior notice and for any or no reason. Please note that since these text messaging relay and call relay services depend on the functionality of third-party providers, there may be technical delays on the part of those providers. We also cannot vouch for the technical capabilities of any third parties to send or receive such text messages or calls. You agree that Indeed is not responsible or liable for the content of any text message and/or call from you or Job Seekers. You further agree that Indeed is not responsible or liable for the manner in which you or Job Seekers use text messaging relay and/or call relay services.

If you use Text to Apply, you agree that you are requesting that Indeed respond to Job Seeker text messages sent through Text to Apply, on your behalf. When a person texts the assigned Keyword to the phone number provided, Indeed shall respond with a text message containing a link to the sponsored Job Ads that you have associated with Text to Apply. You acknowledge and agree that only sponsored Job Ads may be displayed and that use of Text to Apply or Scan to Apply is a benefit to sponsoring Job Ads. Indeed may, in its sole discretion and without prior notice, (i) suspend or terminate your use of your Keyword and require you to choose an alternative Keyword or (ii) terminate your use of and access to Text to Apply and Scan to Apply. Indeed may do so for any or no reason, including for the following reasons: (i) if you choose a Keyword that infringes third party intellectual property rights, (ii) if Indeed is notified of any violations of our SMS provider’s terms of service or (iii) if a Sign violates any of Indeed’s terms. When promoting Text to Apply or Scan to Apply, please note that Job Seekers will need to have or create an Indeed account to complete any application. A disclaimer noting this requirement should be included in any signage promoting Text to Apply or Scan to Apply.

You agree that you are solely responsible for the Sign placement and all Sign content including any text, QR code or design elements. Furthermore, you acknowledge and represent that your Sign and its contents do not infringe any third party rights (including copyright or trademark) or contradict any obligations you may have under an existing contract with a third party. You agree to remove or update any Sign upon Indeed’s request. By using the Indeed name, trademarks, or logos (“Indeed Marks”) in connection with any Sign or marketing materials, you agree to the Indeed Scan/Text to Apply License Terms. All uses of the Indeed Marks shall be subject to the Indeed Trademark Usage Guidelines as may be provided to you from time to time. The Sign and any text messages that a Job Seeker sends constitute User Content and shall be treated in accordance with any User Content sections herein.

You may cancel the Text to Apply or Scan to Apply service at any time. To do so, remove any Signs and inform your Indeed Sales or Customer Success Representative. It may take a few days to process your request, and you agree that during that time persons who send Keywords to the designated phone number may continue to receive text messages. You understand that any Keywords, phone numbers or QR codes associated with your account may no longer be available to you upon cancellation. You agree that Indeed is not responsible for connecting you with Job Seekers via Text to Apply or Scan to Apply once you cancel those services.

7. Virtual Communications
Indeed may offer you the option to manage virtual and remote communications with Job Seekers within Indeed products, including but not limited to, Indeed Interview, Indeed Hiring Platform, phone interviews, virtual meetings, and video interviews (“Virtual Interviews”). Services may include giving you access to scheduling, video conferencing, web conferencing, meeting rooms, pre-recorded videos, pre-recorded audios and other collaborative services offered by third-party telecommunications service providers. You understand that Indeed is not a telecommunications service provider. Indeed disclaims all warranties with regards to the transmission of virtual communications. Indeed does not guarantee (1) availability of such services at the time You attempt to initiate them (2) the quality of such services, or (3) the dates or times you’ve arranged with Job Seekers for your Virtual Interview. Further, Indeed does not verify the identities or qualifications of Job Seekers with whom you arrange Virtual Interviews.

You are solely responsible for offering alternative methods of communicating or interviewing for individuals with disabilities, if so required by the Americans with Disabilities Act or any similar law.

YOU UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THERE IS NO PROTECTION FOR ANY INFORMATION YOU SHARE OR DATA THAT YOU TRANSMIT WHILE PARTICIPATING IN VIRTUAL INTERVIEWS INCLUDING, BUT NOT LIMITED TO, AUDIO/VISUAL CONTENT, INTERVIEW QUESTIONS AND ANSWERS, OR YOUR IMAGE OR LIKENESS. YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDEED IS NOT RESPONSIBLE FOR SECURING OR PROTECTING ANY DATA OR INFORMATION THAT YOU SHARE OR TRANSMIT DURING YOUR USE OF VIRTUAL INTERVIEWS. INDEED ASSUMES NO LIABILITY FOR THE MISUSE OF ANY DATA YOU SHARE OR TRANSMIT THROUGH USE OF VIRTUAL INTERVIEWS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT INDEED DOES NOT ASSUME ANY RESPONSIBILITY FOR AVAILABILITY OR RETENTION OF ANY RECORDINGS OF VIRTUAL INTERVIEWS.

YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE VIRTUAL INTERVIEWS AT YOUR OWN DISCRETION AND RISK AND THAT INDEED DISCLAIMS ALL LIABILITY ARISING OUT OF YOUR USE OF VIRTUAL INTERVIEWS.

Upon your request, Indeed may extend invitations to additional representatives at your company to join Virtual Interviews. You understand and agree that Indeed will extend such invitations on your behalf based on the email addresses you provide for those representatives but Indeed is not responsible for inaccuracies in the contact information you provide. Further, Indeed is not responsible, and you are solely responsible for the conduct or actions of your representatives. You represent that you have the authority to bind your additional representatives to Indeed’s Terms, and by extending invitations to your representatives, you are binding them to Indeed’s Terms.

You understand that Indeed is only providing the option for you to communicate with Job Seekers via services that may be offered by third-party providers. Indeed is not a party to your Virtual Interviews and is not a participant in any arrangements you make with Job Seekers. You are responsible for any requests for accommodations from Job Seekers. For example, if a sign language interpreter is requested, it is your responsibility to provide one if you are legally obligated to.

Recording Virtual Interviews: As an Employer, you may be presented with an option to enable recording of Virtual Interviews. You acknowledge and agree that you will not record, store, or analyze Virtual Interviews without permission from Job Seekers and all participants. By recording a Virtual Interview, you represent and warrant to Indeed that you have secured all necessary consent and will comply with all applicable laws, including state and federal law regarding consent to record interviews and phone calls. By choosing to record Virtual Interviews through Indeed, you agree that third-party providers and Indeed can store and access the recording. However, you agree that Indeed is not obligated to store or retain any recording of a Virtual Interview. YOU FURTHER AGREE TO DEFEND, INDEMNIFY AND HOLD INDEED HARMLESS FROM ANY ALLEGATIONS, CLAIMS, ACTIONS, SUITS, DEMANDS, DAMAGES, LIABILITIES, OBLIGATIONS, LOSSES, SETTLEMENTS, JUDGMENTS, COSTS AND EXPENSES (INCLUDING WITHOUT LIMITATION ATTORNEYS’ FEES AND COSTS) THAT ARISE FROM THE RECORDING OF VIRTUAL INTERVIEWS.

Virtual Evaluations: You shall only use the recordings and other information obtained through Virtual Evaluations for your internal hiring purposes. You shall not use Virtual Evaluations for any illegal, discriminatory or fraudulent purpose. As part of Virtual Evaluations, you will submit or approve interview questions which Indeed will share with candidates. You agree that the interview questions are part of your application process and determined solely by you. Indeed may provide you with the ability to directly invite candidates to participate in Virtual Evaluations or you may instruct Indeed to automatically invite candidates who meet your selection criteria, for example, all candidates who submit an application through Indeed. You acknowledge and agree that you are solely responsible for your use of Virtual Evaluations, including how you decide which candidates shall be invited to participate in Virtual Evaluations, who you decide to contact after the Virtual Evaluation has been completed and any employment related decisions that you make. Indeed does not act as your employment agency by offering you the Virtual Evaluations service. A candidate’s Virtual Evaluation video will only be deemed complete and submitted to you when the candidate approves the submission through the Virtual Evaluations tool. Indeed reserves the right to not submit a candidate’s response if a candidate or Employer uses the tool in an abusive manner, which shall be determined in Indeed’s sole discretion. You agree that Indeed is not responsible for maintaining or storing any candidate submissions through Virtual Evaluations, and that you are responsible for your own compliance with any applicable record retention requirements. You acknowledge and agree that the video recordings and transcripts associated with Virtual Evaluations will only be retained for a period of one year from the date that the recording is completed by the Job Seeker (“One Year Period”). After the relevant One Year Period, the video recording and transcript will be permanently deleted and you will no longer be able to view or access them. You acknowledge that the Virtual Evaluations video recordings contain personal and confidential information, and you confirm that those you’re sharing the Virtual Evaluations video link with have permission to view the recording. The term User Content as defined in these Terms of Service shall include the content of the interview questions, as well as the content of the Virtual Evaluations video recordings, transcripts and any other information that you or a Job Seeker sends through Virtual Evaluations.

8. Company Pages, Enhanced Profiles, Employer Branding Hub
When you post a Job Ad directly on Indeed, Indeed and/or Glassdoor may automatically generate for you a Company Page and/or a Glassdoor Profile Page. You understand that Indeed may display publicly available information about your company on the Company Page, in accordance with applicable law. You authorize Indeed to claim such Company Page for you on your behalf, which will be marked as a “Claimed Profile” (or similar wording) and allows you to edit and add information to the Company Page. Company Pages allow User Content (as defined below) to be posted by individuals that may not be affiliated with the Company identified on the Company Page. Additionally, Indeed may include all of your Job Ads posted on the Site on your Company Page, including those posted directly on Indeed as well as those indexed by Indeed from other sources. You agree that you are solely responsible for any content you edit or put on a Company Page, whether generated by or for you, including photograph(s) or videos you provide, and third-party websites reachable from content you put on a Company Page.

Indeed may offer Indeed Company Pages Premium (“CMPP”) and Glassdoor Enhanced Profile (“EP”) (collectively, “Employer Branding Hub”), which include features accessible only on a subscription basis and may be charged as indicated in an insertion order (“IO”). An IO is a separate agreement between you and Indeed that incorporates these Terms. Indeed reserves the right to change or remove CMPP or Employer Branding Hub features at any time, in Indeed’s sole discretion. Employer Branding Hub features may include analytics, insights, or other figures, which Indeed does not guarantee the accuracy of, and you are responsible for determining their suitability for your intended use or purpose. Use of EP and analytics and review analysis provided by Glassdoor are subject to the Glassdoor Terms of Use, except to the extent of any conflict with these Indeed Terms of Service for Employers, in which case these Indeed Terms of Service for Employers will govern. Indeed is a reseller of Glassdoor products and services, and all invoice and payment processing for such products and services shall be undertaken by Indeed and subject to Indeed’s Privacy Policy.

Please note that Indeed and Glassdoor host User Content submitted by our users. User Content includes salaries, company reviews, interview reviews, company photos, answers to Q&A questions on Company Pages or Employer Branding Hub, and other materials and content provided by users to Indeed and Glassdoor. We moderate User Content using the same standard of review for all employers and do not provide preferential treatment for our customers. You understand and agree that our application of User Content moderation policies, and our decision of whether or not to remove a piece of User Content, is within our sole discretion and cannot form the basis of a violation of this Agreement.

You may cancel your participation in CMPP, EP, or Employer Branding Hub at any time by notifying Indeed. Such cancellation is generally effective at the beginning of the next calendar month; if you have prepaid for an annual subscription then cancellation is effective immediately and Indeed will provide a prorated refund of the unused subscription term, which may include any discounts as applicable. Except as otherwise indicated on your IO, annual subscriptions will not automatically renew, and need to be renewed each year through an IO. If you purchase an EBH annual subscription that automatically renews, you acknowledge and agree that your subscription will automatically renew and Indeed will charge you on a recurring basis until you cancel your subscription and such cancellation goes into effect, which may not be until the next billing cycle. To cancel your EBH annual subscription auto renewal without incurring any charges, email your sales representative and renewals@glassdoor.com no later than 30 days prior to your renewal date. You are responsible for all taxes as applicable and appropriate.

9. Indeed Academy
If you or anyone at your company is a member of Indeed Academy, your use of the Graduate logos is limited to your individual use only, and solely for purposes of indicating your Graduate status. Use of the Graduate logo to represent organizations or for commercial purposes is not permitted. Further, you agree and acknowledge that you will not make any representation that you are recruiting on behalf of Indeed, working for Indeed, or in any form of co-employment or contractor relationship with Indeed. Additionally, nothing contained herein shall be construed to imply a joint venture, partnership, principal-agent relationship or employer-employee relationship between you and Indeed, and neither Party shall have the right, power or authority to obligate or bind the other in any manner whatsoever, except as otherwise agreed to in writing. If you make any representation to the contrary, Indeed may remove you from Indeed Academy in its sole discretion.

10. HR Management Tools
Indeed may make human resources management software tools available to employers and their employees (“HR Management Tools”). If you are an employee using any HR Management Tools, you agree that such use is subject to the provisions of this Agreement. You further acknowledge that while Indeed is only providing the HR Management Tools for your and your employer’s use, and that Indeed accepts no responsibility for such use. Indeed does not provide legal advice and cannot guarantee that your employer will configure or use any HR Management Tool to be in compliance with the law. Your employer retains all responsibility for such compliance. If you have questions or concerns about the legality or appropriateness of any configuration of an HR Management Tool, you must raise them directly with your employer.

11. Governing Law and Dispute Resolution
This Agreement and any Dispute arising out of or in connection with this Agreement or related in any way to the Site will be governed as to all matters, including, but not limited to the validity, construction and performance of this Agreement, by and under the laws of Federative Republic of Brazil, if you are located in Brazil; the laws of the Republic of India, if you are located in India; the laws of the State of Texas, if you are located in the United States; the laws of the Republic of Singapore, if you are located in the Asia-Pacific Region*; the laws of Japan, if you are located in Japan; the laws of England and Wales if you are supported primarily by Indeed’s UK office; the laws of France if you are primarily supported by Indeed’s office in France; the laws of Italy if you are primarily supported by Indeed’s office in Italy; the laws of Ontario, Canada if you are primarily supported by Indeed’s offices in Canada; the laws of Germany, if you are supported primarily by Indeed’s Germany office; or the laws of the Republic of Ireland, if you are located elsewhere, without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in: São Paulo, state of São Paulo, Brazil if you are located in Brazil; Bangalore, state of Karnataka, India if you are located in India; Travis County, Texas, U.S.A., if you are located in the United States; The Republic of Singapore, if you are located in the Asia-Pacific Region*; Tokyo, Japan if you are located in Japan; London, England, if you are supported primarily by Indeed’s UK office; Paris, France, if you are supported primarily by Indeed’s office in France; Milan, Italy, if you are supported primarily by Indeed’s office in Italy; Province of Ontario, if you are supported primarily by Indeed’s offices in Canada; or Dublin, Ireland, if you are located elsewhere. Each of the Parties hereby consent to the exclusive personal jurisdiction of the courts located in: São Paulo, state of São Paulo, Brazil if you are located in Brazil; Bangalore, state of Karnataka, India if you are located in India; Travis County, Texas, U.S.A., if you are located in the United States; The Republic of Singapore, if you are located in the Asia-Pacific Region*; Tokyo, Japan, if you are located in Japan; London, England, if you are supported primarily by Indeed’s UK office; Paris, France, if you are supported primarily by Indeed’s office in France; Milan, Italy, if you are supported primarily by Indeed’s office in Italy; Province of Ontario, if you are supported primarily by Indeed’s offices in Canada; the laws of Germany, if you are supported primarily by Indeed’s Germany office; or Dublin, Ireland, if you are located elsewhere.

You agree to waive your right to file a pre-suit discovery proceeding seeking a user’s identifying information from Indeed. If you intend to propound discovery seeking user information from Indeed Inc., you agree to do so pursuant to a valid federal, Texas or Texas domesticated request, addressed to and properly served at our registered agent in Texas at Indeed, Inc., c/o CT Corporation, 1999 Bryan Street, Suite 900, Dallas, TX 75201. You further agree to submit to the personal jurisdiction of the appropriate Texas state or federal courts for such discovery proceedings.

You also hereby waive any right to a jury trial in connection with any dispute, action or litigation in any way arising out of or related to your use of the Site or these terms of service, if you are located in the United States.

12. Class Action Waiver
By using the Site and in return for the services offered by Indeed, you acknowledge that Indeed can only offer you these services under the terms and conditions as presented herein. As partial consideration for your use of the Site and these services, you agree not to sue Indeed as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against Indeed regarding your use of the Site. If you do not agree to any part of these terms, do not continue your use of the Site. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff, including in small claims court, subject to Section 11 above.