Reviews for LastPass Password Manager
LastPass Password Manager by LastPass
Review by Firefox user 14334598
Rated 1 out of 5
by Firefox user 14334598, 6 years agoLastPass is the last password application I would use. When my disk crashed support consisted of instruction for recovery that proved to be a dysfunctional cul-de-sac. Email I sent got form response referring back to the dysfunctional "solution". Directly emailing LastPass for a solution to the ongoing problem got no response. Requesting my lost data also was not responded to. I now use another program, but all last past data is unavailable forcing a complete new start. The 100(+/-) accounts I had are gone.
LastPass acquired Xmarks, on which I had many years of data. Then they shut it down. Unfortunately, the data was no longer on the hard drive of my PC afterward. Once again, support was unresponsive to my inquiries.
Short of going into the LastPass office and grabbing "customer support" by the necktie, it has been impossible to restore years of data that was my personal information. However, the original program used to work well before the hard disk crash. Customer support is the myth that failed to function as represented. Good luck, but keep a hard copy of your data available or it may be gone with the wind of indifference.
LastPass acquired Xmarks, on which I had many years of data. Then they shut it down. Unfortunately, the data was no longer on the hard drive of my PC afterward. Once again, support was unresponsive to my inquiries.
Short of going into the LastPass office and grabbing "customer support" by the necktie, it has been impossible to restore years of data that was my personal information. However, the original program used to work well before the hard disk crash. Customer support is the myth that failed to function as represented. Good luck, but keep a hard copy of your data available or it may be gone with the wind of indifference.