Reviews for LastPass Password Manager
LastPass Password Manager by LastPass
Review by Firefox user 14334598
Rated 1 out of 5
by Firefox user 14334598, 7 years agoLastPass is the last password application I would use. When my disk crashed support consisted of instruction for recovery that proved to be a dysfunctional cul-de-sac. Email I sent got form response referring back to the dysfunctional "solution". Directly emailing LastPass for a solution to the ongoing problem got no response. Requesting my lost data also was not responded to. I now use another program, but all last past data is unavailable forcing a complete new start. The 100(+/-) accounts I had are gone.
LastPass acquired Xmarks, on which I had many years of data. Then they shut it down. Unfortunately, the data was no longer on the hard drive of my PC afterward. Once again, support was unresponsive to my inquiries.
Short of going into the LastPass office and grabbing "customer support" by the necktie, it has been impossible to restore years of data that was my personal information. However, the original program used to work well before the hard disk crash. Customer support is the myth that failed to function as represented. Good luck, but keep a hard copy of your data available or it may be gone with the wind of indifference.
LastPass acquired Xmarks, on which I had many years of data. Then they shut it down. Unfortunately, the data was no longer on the hard drive of my PC afterward. Once again, support was unresponsive to my inquiries.
Short of going into the LastPass office and grabbing "customer support" by the necktie, it has been impossible to restore years of data that was my personal information. However, the original program used to work well before the hard disk crash. Customer support is the myth that failed to function as represented. Good luck, but keep a hard copy of your data available or it may be gone with the wind of indifference.
8,913 reviews
- Rated 1 out of 5by Stephen S, 7 days ago4.146.5 breaks all external webauthn integration: yubikey, titan keys, and mac touch id. Verified across linux and macos.
- Rated 1 out of 5by Firefox user 19454996, 9 days agoUpdate: Reverting back to 4.145.0 solved this issue.
The most recent version of Lastpass with passkeys has broken TouchID on MacOS. Lastpass trying to save passkeys results in an immediate "Unable to authenticate it looks like you canceled the passkey authentication process", because it is interfering with the MacOS touchID passkey process. Thus it is unusable on websites that I use TouchID on, and also locks up the browser, forcing me to force quit and restart it. Please issue a new update. - Rated 5 out of 5by Firefox user 16559621, 19 days ago
- Rated 4 out of 5by Firefox user 18990496, 24 days ago
- Rated 5 out of 5by Wolf Pusztay, a month ago
- Rated 2 out of 5by Firefox user 18764059, 2 months ago
- Rated 3 out of 5by EcceNux, 2 months agoSadly, the new versions are broken. The last working version is 4.138.3 (from January 2025). I hope LP takes care of the problems. Thankfully, the downgraded version works fine :)
- Rated 4 out of 5by Denis, 2 months ago
- Rated 1 out of 5by theTinker, 2 months ago
- Rated 1 out of 5by Firefox user 16029745, 2 months agoSo a fun thing that happens with LastPass is that a) it forces sites to reload and frequently breaks login pages, so that I have to disable the extension to log into my bank (for example). It also breaks its own site, so that I can't access my vault without reinstalling the extension and clearing my cookies/cache. Which WERE just annoying, but when I had the audacity to change my phone number meant that I couldn't access my vault to update it, then couldn't use the extension at all (because I couldn't do the 2FA). Support has been actively making it worse and asking for proof of account ownership that's either a) impossible (receipt for payment), b) deeply insecure and exploitable (a photo of my face + my ID by email), or c) frankly insane (enterprise/federal-level identity verification services). Heads up: do NOT send a photo of your face with your legal identification by email unless you REALLY want your identity stolen!
- Rated 2 out of 5by Rz, 2 months agoI personally didn't experience too many problems using LP for years. Although the forced-sign outs every so often + not being able to sign in on more than one device at a time was a big inconvenience. After all the security concerns, I decided to delete my account and switch password-managers.
- Rated 1 out of 5by JCN, 2 months ago
- Rated 5 out of 5by Firefox user 19145409, 2 months ago
- Rated 4 out of 5by Firefox user 19094018, 2 months ago
- Rated 4 out of 5by Firefox user 17311352, 2 months ago
- Rated 5 out of 5by LawDog, 2 months ago
- Rated 1 out of 5by Firefox user 19127907, 2 months agoDo a search on "LastPass breaches" to see the problem. Put simply, LastPass has demonstrated that its security infrastructure — both software and DevOps — is not robust enough to warrant trust.
Moreover, its management appears substantially more interested in minimising negative publicity than ensuring client safety. In short, LastPass cannot and should not be entrusted with your passwords. I used them for over a decade, but have now moved to the open-source BitWarden.
It was a suprisingly smooth transfer, apart from having to change all the passwords that LastPass's breaches compromised. - Rated 5 out of 5by Firefox user 14629144, 2 months ago
- Rated 5 out of 5by Firefox user 14123202, 2 months ago
- Rated 5 out of 5by Firefox user 15564935, 2 months ago
- Rated 4 out of 5by Firefox user 19116058, 2 months ago
- Rated 5 out of 5by Firefox user 13603694, 2 months ago
- Rated 5 out of 5by dischell, 2 months ago
- Rated 4 out of 5by Connie Salo, 3 months ago
- Rated 4 out of 5by SAM HINDI, 3 months ago