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Reviews for Mozilla VPN Extension

Mozilla VPN Extension by Firefox

3.4 Stars out of 5
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65
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132 reviews
  • by Firefox user 18938566, a month ago
  • by Dale Fairbanks, a month ago
    Is it me, or is the process so complicated that no one can figure it out how to get signed into VPN

    Developer response

    posted a month ago
    We’re sorry to hear you’re having trouble with our service! We’d be glad to look into this. Please reach out to us at https://bit.ly/3CPbfYb so we can follow up. Hope to hear from you soon!
  • by mulcut, a month ago
  • by costastheo, a month ago
  • by Firefox user 18936786, a month ago
  • by Firefox user 18696904, a month ago
  • by Firefox user 13502309, a month ago
  • by John Yodice, a month ago
  • by вадим, a month ago
  • by Baxter, a month ago
  • by Firefox user 18878372, a month ago
  • by B J, a month ago
    Paid subscriber to Mozilla VPN here.

    Installed, but got a, "Only Windows supported. No macOS (or Linux) support yet," type of message.

    The devs should probably point that out in the add-on description at the top so I don't waste time on it for now.

    Is there any planned release date for a macOS version, yet?

    Developer response

    posted a month ago
    We are very sorry this has caused confusion upon using our service. It’s helpful to hear that you’d like to have more visibility inside the description. As of now we are unto the makings for it to be supported on macOS. Thanks so much for the suggestions!
  • by Firefox user 18704031, a month ago
    Does not support linux

    Developer response

    posted a month ago
    We are very sorry this has caused any troubles with our service. We recognize that our product may not meet every use case or need, but we are working for it to be supported on many other platforms. Thanks so much for the suggestions!
  • by Jack, a month ago
    It's not free, do not bother. Use TunnelBear or something else.

    Developer response

    posted a month ago
    Thanks for your feedback. We recognize that our product may not meet every use case or need, but your feedback is valuable in helping us identify opportunities for improvement. We appreciate you taking the time to share your thoughts with us.
  • by Firefox user 18935293, a month ago
  • by Firefox user 14219866, a month ago
  • by eUROs, a month ago
    They don't say that it is not free. 😡 and they ask you to download the software on your pc and after you download it says you must purchase a subscription in order to use the VPN. I thought that because it is from Mozilla my most trusted Browser, I wanted to download it. But I am disappointed. I didn't expect that from Mozilla not to have it as free. There are other Free VPN addons that at least they allow you to connect with 3 countries for free. I will uninstall it now. 👎

    Developer response

    posted a month ago
    We appreciate your feedback. We recognize that our product may not meet every use case or need, but your feedback is valuable in helping us identify opportunities for improvement. We appreciate you taking the time to share your thoughts with us.
  • by oleg, a month ago
  • by 星絢未央, a month ago
  • by Firefox user 18150864, a month ago
  • by Leyou, a month ago
  • by Firefox user 15138637, a month ago
  • by Kammuri, a month ago
  • by minimum, a month ago
    You’re currently signed out of the Mozilla VPN app. To use the Mozilla VPN Firefox extension, open the app on your computer and sign in to your account.

    just put a button ffs
    open the app , i logged to firefox NOT vpn

    this is garbage

    Developer response

    posted a month ago
    We’re sorry to hear you’re having trouble with our service. It’s helpful to hear that you’d like to have a button which quickly syncs rather than having to manually sync Mozilla VPN with Firefox. We appreciate you for the suggestion!
  • by Hurbies, a month ago