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Reviews for Mozilla VPN Extension

Mozilla VPN Extension by Firefox

3 Stars out of 5
5
124
4
18
3
16
2
10
1
133
133 reviews
  • by isaacmat, 2 years ago
    it doesn't work and never connects

    Developer response

    posted 2 years ago
    We’re sorry to hear you’re having trouble! We’d be glad to look into this. Please reach out to us at https://bit.ly/3CPbfYb so we can follow up. Hope to hear from you soon!
  • by Firefox user 13334888, 2 years ago
  • by TheInet, 2 years ago
    no linux support

    Developer response

    posted 2 years ago
    Thanks for your feedback. We recognize that our product may not meet every use case or need, but your feedback is valuable in helping us identify opportunities for improvement. We appreciate you taking the time to share your thoughts with us.
  • by Dale Fairbanks, 2 years ago
    Is it me, or is the process so complicated that no one can figure it out how to get signed into VPN

    Developer response

    posted 2 years ago
    We’re sorry to hear you’re having trouble with our service! We’d be glad to look into this. Please reach out to us at https://bit.ly/3CPbfYb so we can follow up. Hope to hear from you soon!
  • by Firefox user 18878372, 2 years ago
  • by Firefox user 18704031, 2 years ago
    Does not support linux

    Developer response

    posted 2 years ago
    We are very sorry this has caused any troubles with our service. We recognize that our product may not meet every use case or need, but we are working for it to be supported on many other platforms. Thanks so much for the suggestions!
  • by Jack, 2 years ago
    It's not free, do not bother. Use TunnelBear or something else.

    Developer response

    posted 2 years ago
    Thanks for your feedback. We recognize that our product may not meet every use case or need, but your feedback is valuable in helping us identify opportunities for improvement. We appreciate you taking the time to share your thoughts with us.
  • by eUROs, 2 years ago
    They don't say that it is not free. 😡 and they ask you to download the software on your pc and after you download it says you must purchase a subscription in order to use the VPN. I thought that because it is from Mozilla my most trusted Browser, I wanted to download it. But I am disappointed. I didn't expect that from Mozilla not to have it as free. There are other Free VPN addons that at least they allow you to connect with 3 countries for free. I will uninstall it now. 👎

    Developer response

    posted 2 years ago
    We appreciate your feedback. We recognize that our product may not meet every use case or need, but your feedback is valuable in helping us identify opportunities for improvement. We appreciate you taking the time to share your thoughts with us.
  • by 星絢未央, 2 years ago
  • by minimum, 2 years ago
    You’re currently signed out of the Mozilla VPN app. To use the Mozilla VPN Firefox extension, open the app on your computer and sign in to your account.

    just put a button ffs
    open the app , i logged to firefox NOT vpn

    this is garbage

    Developer response

    posted 2 years ago
    We’re sorry to hear you’re having trouble with our service. It’s helpful to hear that you’d like to have a button which quickly syncs rather than having to manually sync Mozilla VPN with Firefox. We appreciate you for the suggestion!
  • by PivnoyCowboy, 2 years ago
  • by Firefox user 18917265, 2 years ago
  • by Firefox user 16175521, 2 years ago
  • by howardglass1, 2 years ago
    iPhone & Laptop won’t sync up even with the proper user & password consistent across laptop, iPhoneX & iPhone14Pro!

    Developer response

    posted 2 years ago
    We're terribly sorry for the troubles with your sync! We’d be glad to look into this. Please reach out to us at https://bit.ly/3CPbfYb so we can follow up. Hope to hear from you soon!
  • by Firefox user 18913740, 2 years ago
    have to pay
  • by mrFarw, 2 years ago
  • by Alary, 2 years ago
    Потребує завантаження сторонньої програми.
  • by Firefox user 18651231, 2 years ago
    проходишь все круги ада с регистрацией и только потом они говорят, что в моеи стране недоступно. ну не пeдapюги, не?
  • by ninjasan, 2 years ago
    5$ more expensive then Mullvads. Also, you don't have to sign up for any new popped up ToS' or a promise that gets deleted out of nowhere. Remember, an admin who's running VPN servers can always read your data. Mozilla wants to push their AI.
  • by Firefox user 18902831, 2 years ago
    Not working!

    Developer response

    posted 2 years ago
    We’re sorry to hear you’re having trouble! We’d be glad to look into this. Please reach out to us at https://bit.ly/3CPbfYb so we can follow up. Hope to hear from you soon!
  • by c3Vja2l0ZHJ5, 2 years ago
  • by Max Antony, 2 years ago
    no funciona en linux, si no va a funcionar por lo menos mostrarlo como no disponible para la plataforma del navegador

    Developer response

    posted 2 years ago
    We're sorry for the trouble! Please know that we are working toward expanding support for our VPN extension. For now, it is only available on Windows. We truly appreciate your feedback!
  • by K1r0 Kai, 2 years ago
  • by kivamp, 2 years ago
  • by Gnam, 2 years ago
    blocked in my country. WTF???

    Developer response

    posted 2 years ago
    We're sorry for the inconvenience. You can find more details about supported countries here: https://mzl.la/3QEJZgR