Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by Firefox user 15672126
Rated 5 out of 5
by Firefox user 15672126, 4 years agoI'm having problems since this afternoon (Sunday) with the NordVPN extension,version 2.30.2 updated 24th of May when I click on it a small screen comes to log in after that a screen appeared your logged in succesfully although nothing happens as I click the extension I see the same screen to log in again and the extension also stays light grey (not activated) I tried reinstalling the extension several times even reinstalled firefox,close all extensions all same result
I saw however that several more people here have the same issue with the extension and it's behaviour as I have,so I think since it was working fine before the new relase on Sunday it has something to do with the extention itself and not something on my end here,as this occurs on both my desktop pc and laptop but I hope it will be resolved soon as this is very annoying I also contacted support.nordvpn.com no solution ! I told them to look at the reviews here where many people have the same issue as I have : not being able to log in the NordVPN extension and activate it,I think the new extension is faulty because when I changed it to an older version of the extension 2.29.1 every thing works just fine again !
this is the link to the older versions ======
https://addons.mozilla.org/en-US/firefox/addon/nordvpn-proxy-extension/versions/
I saw however that several more people here have the same issue with the extension and it's behaviour as I have,so I think since it was working fine before the new relase on Sunday it has something to do with the extention itself and not something on my end here,as this occurs on both my desktop pc and laptop but I hope it will be resolved soon as this is very annoying I also contacted support.nordvpn.com no solution ! I told them to look at the reviews here where many people have the same issue as I have : not being able to log in the NordVPN extension and activate it,I think the new extension is faulty because when I changed it to an older version of the extension 2.29.1 every thing works just fine again !
this is the link to the older versions ======
https://addons.mozilla.org/en-US/firefox/addon/nordvpn-proxy-extension/versions/
Developer response
posted 4 years agoHello. Thank you for taking time to leave your feedback, we really appreciate it! Our tech team is already investigating the issue. Please make sure to update the extension, that should resolve the issue. Apologies for all the inconveniences caused. -G.M.
2,619 reviews
- Rated 1 out of 5by Soup, 4 days ago
- Rated 5 out of 5by OlTkor, 7 days ago
- Rated 4 out of 5by geh420207, 12 days ago
Developer response
posted 11 days agoЗдравствуйте! Мы будем рады помочь и более подробно рассмотреть ваш случай. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Rated 1 out of 5by Tuta, 16 days agoIf you are not logged in, the extension keeps asking for the login and password, blocking me from using the browser. This will be reported to Mozilla too. It's insanely amateur.
Developer response
posted 16 days agoHello. We're very sorry about the experience! Could you reach out to our team at support.nordvpn.com about this issue? We'd be happy to help you resolve it. -N.F. - Rated 5 out of 5by striker, 18 days ago
- Rated 4 out of 5by Firefox user 18167785, a month ago
- Rated 5 out of 5by cubigiabinh, a month agoVPN is fast; Ad-blocker is good; but they can't justify the price. Nevertheless, the overall product is great. It's just it'd be better if it was cheaper.
Developer response
posted a month agoHello. We appreciate your feedback! It will be transferred to our team. -L.L. - Rated 1 out of 5by Brahvim, a month ago
Developer response
posted a month agoHi there! We’re glad to hear everything went smoothly and that you’re enjoying the service. Thanks for sharing your experience! -P.B.- Rated 5 out of 5by lipesc, a month ago
- Rated 5 out of 5by Firefox user 13197816, a month agoYou can never have too much security while browsing the web.
Developer response
posted a month agoHello and thank you for your review! We absolutely agree, staying secure online is always worth the extra layer. -Neo - Rated 1 out of 5by T30752, a month agoCan't get this to work in firefox on any of my actual computers. Quick connect fails every time and the troubleshooting page is no help :/
Works fine on my phone.Developer response
posted a month agoHello. We are sorry to hear that. If the connection is not possible on any of the computers, it can suggest that something may be interfering with the normal functionality of our service. Please contact our support team at support@nordvpn.com for assistance. -E.G. - Rated 1 out of 5by Firefox user 19218143, a month ago
- Rated 4 out of 5by Firefox user 19202867, 2 months ago
- Rated 5 out of 5by FeFDBi, 2 months ago
- Rated 1 out of 5by centurion 2000, 2 months ago
- Rated 5 out of 5by duckpond34, 2 months ago
- Rated 1 out of 5by ModiMagic, 2 months ago
- Rated 5 out of 5by Firefox user 17999287, 2 months ago
- Rated 5 out of 5by José Adriano Santos Santana, 2 months ago
Developer response
posted 2 months agoЗдравствуйте! Не могли бы вы связаться с нашей службой поддержки по адресу support@nordvpn.com? Если да, не могли бы вы дополнить свой отзыв, указав идентификатор полученного вами тикета? Мы будем рады более подробно разобраться в ситуации! -L.L.- Rated 5 out of 5by DiamondS68, 2 months ago
- Rated 5 out of 5by Firefox user 15342373, 2 months ago