Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by PhunkyBob
Rated 1 out of 5
by PhunkyBob, 4 years agoEvery few days, the plugin display the icon that I'm logged in and connected, but when I check my IP, I'm not. Neat, I'm naked witout knowing it!
If I try to log in, it pops up "You are logged in" but when I want to connect to a server it says "please log in". The only ways to exit from this infinite loop is to uninstall the plugin, clear cache and re-install the plugin. What a waste of time....
Support says to contact the chat. Chat is a bot and says to contact support. Infinite loop, again.
The server accuracy is really poor.
When I connect to the "France" server, websites think I'm somewhere else.
Since there is very few IP adress with this plugin, I have captcha on almost every secured websites.
If I try to log in, it pops up "You are logged in" but when I want to connect to a server it says "please log in". The only ways to exit from this infinite loop is to uninstall the plugin, clear cache and re-install the plugin. What a waste of time....
Support says to contact the chat. Chat is a bot and says to contact support. Infinite loop, again.
The server accuracy is really poor.
When I connect to the "France" server, websites think I'm somewhere else.
Since there is very few IP adress with this plugin, I have captcha on almost every secured websites.
Developer response
posted 4 years agoHello. We're sorry to hear about your experience with our service! Could you give our support team another chance? You may reach them via live chat at support.nordvpn.com or support@nordvpn.com email address. To get connected to an agent right away make sure to ask for a 'live agent' when you are connected to the bot. We'd love to help you out on these issues resolve after further investigation! -G.M.