Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by Volvith
Rated 2 out of 5
by Volvith, 3 years agoUp until recently i haven't had any problems with NordVPN, but that's changed in the last 2-3 months or so. Recently they've started using LOCAL ISP's IP addresses for their services, which means that their prime selling point, being security, anonymity, and access to local blocked services and websites is pretty much null and void.
DO NOT USE THIS EXTENSION, as you do not have control over what IP your traffic is routed, and there's a good chance they'll use local (from the same country you are from) ISP's to assign you an IP.
IMPORTANT EDIT: Not just that, when refreshing your IP, or when the application randomly changes IP, it exposes your IP/network to your ISP, without any apparent killswitch built in. Citation needed, because there is a chance your network is still encrypted, but i somehow doubt that.
They'll say 'we choose the IP based on what's best for you', completely disregarding the problems with that. IP's change randomly quite often, which means that there's a chance that you won't even notice you've rolled into a local ISP when it happens. Refreshing your connection will often give you the same exact IP address as well, and you don't have an option to select a specific IP address in any way, shape or form.
Bypassing local restrictions is one of the number one reasons to get a VPN these days, and failing to deliver on the promise of that service is to fail as a VPN service.
I will not be extending my subscription past march this year (end of term), and i will not be returning to NordVPN.
I don't believe a 1 star review is warranted, since the service, operationally, functions quite well. The speeds are decent, and the ease of use is tempting to say the least, but the fact they're using local (national) ISP's for their services, paired with some of the other security concerns that have come up in the last 2 years regarding NordVPN (look them up if interested), i can not in good conscience recommend this extension.
Encryption alone means nothing if you cannot access services that are locally blocked by IP/DNS.
If you're looking for a good VPN service, there's better ones out there.
I for one, can no longer trust NordVPN with the security of my internet traffic.
DO NOT USE THIS EXTENSION, as you do not have control over what IP your traffic is routed, and there's a good chance they'll use local (from the same country you are from) ISP's to assign you an IP.
IMPORTANT EDIT: Not just that, when refreshing your IP, or when the application randomly changes IP, it exposes your IP/network to your ISP, without any apparent killswitch built in. Citation needed, because there is a chance your network is still encrypted, but i somehow doubt that.
They'll say 'we choose the IP based on what's best for you', completely disregarding the problems with that. IP's change randomly quite often, which means that there's a chance that you won't even notice you've rolled into a local ISP when it happens. Refreshing your connection will often give you the same exact IP address as well, and you don't have an option to select a specific IP address in any way, shape or form.
Bypassing local restrictions is one of the number one reasons to get a VPN these days, and failing to deliver on the promise of that service is to fail as a VPN service.
I will not be extending my subscription past march this year (end of term), and i will not be returning to NordVPN.
I don't believe a 1 star review is warranted, since the service, operationally, functions quite well. The speeds are decent, and the ease of use is tempting to say the least, but the fact they're using local (national) ISP's for their services, paired with some of the other security concerns that have come up in the last 2 years regarding NordVPN (look them up if interested), i can not in good conscience recommend this extension.
Encryption alone means nothing if you cannot access services that are locally blocked by IP/DNS.
If you're looking for a good VPN service, there's better ones out there.
I for one, can no longer trust NordVPN with the security of my internet traffic.
Developer response
posted 3 years agoHello. Please note that the VPN connection depends on multiple factors. We do offer a Kill Switch feature within our apps, as well as an option to purchase an additional static Dedicated IP. If you’re experiencing streaming or website accessibility issues, we'd suggest trying disabling the Threat Protection Lite feature in our app settings and clearing your browser cache. If the matter persists, do not hesitate to contact our support team at support.nordvpn.com for further assistance and more information regarding your concerns. We'd be happy to help! -G.M.
2,619 reviews
- Rated 1 out of 5by Soup, 2 days ago
- Rated 5 out of 5by OlTkor, 6 days ago
- Rated 4 out of 5by geh420207, 11 days ago
Developer response
posted 10 days agoЗдравствуйте! Мы будем рады помочь и более подробно рассмотреть ваш случай. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Rated 1 out of 5by Tuta, 15 days agoIf you are not logged in, the extension keeps asking for the login and password, blocking me from using the browser. This will be reported to Mozilla too. It's insanely amateur.
Developer response
posted 15 days agoHello. We're very sorry about the experience! Could you reach out to our team at support.nordvpn.com about this issue? We'd be happy to help you resolve it. -N.F. - Rated 5 out of 5by striker, 17 days ago
- Rated 4 out of 5by Firefox user 18167785, a month ago
- Rated 5 out of 5by cubigiabinh, a month agoVPN is fast; Ad-blocker is good; but they can't justify the price. Nevertheless, the overall product is great. It's just it'd be better if it was cheaper.
Developer response
posted a month agoHello. We appreciate your feedback! It will be transferred to our team. -L.L. - Rated 1 out of 5by Brahvim, a month ago
Developer response
posted a month agoHi there! We’re glad to hear everything went smoothly and that you’re enjoying the service. Thanks for sharing your experience! -P.B.- Rated 5 out of 5by lipesc, a month ago
- Rated 5 out of 5by Firefox user 13197816, a month agoYou can never have too much security while browsing the web.
Developer response
posted a month agoHello and thank you for your review! We absolutely agree, staying secure online is always worth the extra layer. -Neo - Rated 1 out of 5by T30752, a month agoCan't get this to work in firefox on any of my actual computers. Quick connect fails every time and the troubleshooting page is no help :/
Works fine on my phone.Developer response
posted a month agoHello. We are sorry to hear that. If the connection is not possible on any of the computers, it can suggest that something may be interfering with the normal functionality of our service. Please contact our support team at support@nordvpn.com for assistance. -E.G. - Rated 1 out of 5by Firefox user 19218143, a month ago
- Rated 4 out of 5by Firefox user 19202867, 2 months ago
- Rated 5 out of 5by FeFDBi, 2 months ago
- Rated 1 out of 5by centurion 2000, 2 months ago
- Rated 5 out of 5by duckpond34, 2 months ago
- Rated 1 out of 5by ModiMagic, 2 months ago
- Rated 5 out of 5by Firefox user 17999287, 2 months ago
- Rated 5 out of 5by José Adriano Santos Santana, 2 months ago
Developer response
posted 2 months agoЗдравствуйте! Не могли бы вы связаться с нашей службой поддержки по адресу support@nordvpn.com? Если да, не могли бы вы дополнить свой отзыв, указав идентификатор полученного вами тикета? Мы будем рады более подробно разобраться в ситуации! -L.L.- Rated 5 out of 5by DiamondS68, 2 months ago
- Rated 5 out of 5by Firefox user 15342373, 2 months ago