Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Response by NordVPN
Developer response
posted a year agoHello. Sorry to hear about it! Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M.
2,482 reviews
- Rated 4 out of 5by Firefox user 14509604, 13 hours ago
- Rated 5 out of 5by Tristan, 2 days ago
- Rated 1 out of 5by Lise, 2 days agoПриложение требует регистрацию, проходишь по ссылке для регистрации, там окно "Вы заблокированы". И так несколько раз. Приложение устанавливаю впервые, так что причин отхватить бан нет. Что ж, удаляю и ставлю единицу за потрясающий сервис.
Developer response
posted 2 days agoЗдравствуйте! Попробуйте зарегистрироваться по ссылке nord-help.net, если та, которую вы используете, заблокирована. Если у вас продолжают возникать проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы внимательно рассмотрим проблему! -Neo Developer response
posted 2 days agoHello! We’re happy to hear the service has been useful for you. Thank you for the 5-star review, it means a lot to us! -E.G.- Rated 1 out of 5by Firefox user 18727525, 4 days ago
- Rated 2 out of 5by Firefox user 18742813, 4 days ago
Developer response
posted 3 days agoHello there! Thank you for the 5-star review! We are happy to hear that everything is working as expected. -E.G.- Rated 4 out of 5by Luiz, 5 days agoFrom time to time the addon is logged off from my account and as the addon is always connected to a vpn server I am unable to open any websites.
The addon will keep trying to connect to a vpn server and fail because is no longer authenticated.
When it logs off the addon window change and it only shows the login button, without the option to disconnect. The only way to fix is to remove the addon and install it back.Developer response
posted 3 days agoHello, Luiz, we are sorry to hear about the issue you are encountering. If reinstalling the browser extension does not resolve the problem permanently, please reach out to our support team at support@nordvpn.com. They will be glad to investigate further and assist you accordingly. -E.G. - Rated 5 out of 5by Firefox user 18703318, 6 days agoVery happy, easy to use even for an old man like me. Seems fast enough, I feel safer on line.
Developer response
posted 5 days agoHello. It's exciting to hear you found our service easy to use! It's very important to us. Thank you for your feedback! -Neo Developer response
posted 9 days agoЗдравствуйте, нам жаль слышать, что что-то не работает так, как ожидалось. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support@nordvpn.com, они с радостью помогут вам и обеспечат работу сервиса в соответствии с его назначением. -E.G.- Rated 5 out of 5by mnakamoto, 11 days ago
- Rated 4 out of 5by Syri, 14 days ago
- Rated 1 out of 5by Ucuran, 16 days ago
Developer response
posted 16 days agoЗдравствуйте! Было бы здорово, если бы вы обратились в нашу службу поддержки по адресу support.nord-help.com. Наши специалисты рассмотрят ваш запрос в любое время - они доступны 24 часа в сутки 7 дней в неделю. -D.IDeveloper response
posted 18 days agoBonjour ! Nous sommes heureux que vous appréciez notre service ! Votre satisfaction nous motive à continuer à nous améliorer. -E.G.- Rated 3 out of 5by Firefox user 18443852, 19 days agoTheir service deteriorated rapidly since about a year and a half ago. Speeds were secretly throttled, DNS was leaking, and frequent connection problems. I was strongly against using Nord. Recently it seems most of those problems were finally reverted/fixed and now back to normal. While it took way way too long, I can change my review to neutral for now. Hopefully it only gets better from here and they dont mess things up again.
Developer response
posted 19 days agoHello. Thank you for sharing your feedback. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I - Rated 1 out of 5by Firefox user 18028525, 20 days ago
- Rated 1 out of 5by Firefox user 17471688, 20 days agoThey blocks any access from Russia to sign up. A lost cause.
Developer response
posted 20 days agoHello. Our service is being blocked in Russia which in return does not allow you to reach our website. Please reach out to us via email at support@nordvpn.com and we will help you out. -D.I - Rated 1 out of 5by Firefox user 18257982, 21 days agoEveryone says it's fast but it takes 10 minutes to connect to a server and even then disconnects randomly or loses any connection at all, so the process repeats several times an hour.
Developer response
posted 21 days agoHello! We are sorry to hear about your experience. It would be best if you could contact our support team via live chat at support.nordvpn.com so we can take a closer look at your situation. Our team is accessible 24/7. - K.S - Rated 5 out of 5by Anonymous1111, 23 days agoHonestly not sure what all the one-star reviews are about. I have NordVPN as one of my VPNs, as I alternate with Mullvad VPN. Nord does a fantastic job, man. If you don't know how to set it up with Firefox privacy settings and uBlock Origin, just don't use it and know that your going to be vulnerable to prying eyes. Don't give one-star reviews to good software because you can't figure it out.
Developer response
posted 23 days agoYour satisfaction is our greatest achievement. Thank you for the fantastic review! -D.I - Rated 1 out of 5by GY5e3, 24 days ago
Developer response
posted a month agoHello! We are happy to hear everything is working as it should. Thank you so much for the 5-star review! -E.G.- Rated 5 out of 5by bbshmoo, a month ago
- Rated 5 out of 5by Peggy-Ann vince, a month ago
Developer response
posted a month agoHej med dig! Tak for den store ros! Vi er glade for, at du nyder vores service. -E.G.