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Reviews for NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox by NordVPN

3.7 Stars out of 5
5
1,415
4
256
3
120
2
105
1
585
Review by Syri
by Syri, 13 days ago
2,481 reviews
  • by Tristan, a day ago
  • by Lise, a day ago
    Приложение требует регистрацию, проходишь по ссылке для регистрации, там окно "Вы заблокированы". И так несколько раз. Приложение устанавливаю впервые, так что причин отхватить бан нет. Что ж, удаляю и ставлю единицу за потрясающий сервис.

    Developer response

    posted a day ago
    Здравствуйте! Попробуйте зарегистрироваться по ссылке nord-help.net, если та, которую вы используете, заблокирована. Если у вас продолжают возникать проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы внимательно рассмотрим проблему! -Neo
  • by Mònica, 2 days ago
    It solves the annoying ads problem.

    Developer response

    posted a day ago
    Hello! We’re happy to hear the service has been useful for you. Thank you for the 5-star review, it means a lot to us! -E.G.
  • by Firefox user 18727525, 3 days ago
  • by Firefox user 18742813, 3 days ago
  • by Firefox user 17314821, 3 days ago
    very nice

    Developer response

    posted 2 days ago
    Hello there! Thank you for the 5-star review! We are happy to hear that everything is working as expected. -E.G.
  • by Luiz, 4 days ago
    From time to time the addon is logged off from my account and as the addon is always connected to a vpn server I am unable to open any websites.
    The addon will keep trying to connect to a vpn server and fail because is no longer authenticated.
    When it logs off the addon window change and it only shows the login button, without the option to disconnect. The only way to fix is to remove the addon and install it back.

    Developer response

    posted 2 days ago
    Hello, Luiz, we are sorry to hear about the issue you are encountering. If reinstalling the browser extension does not resolve the problem permanently, please reach out to our support team at support@nordvpn.com. They will be glad to investigate further and assist you accordingly. -E.G.
  • by Firefox user 18703318, 5 days ago
    Very happy, easy to use even for an old man like me. Seems fast enough, I feel safer on line.

    Developer response

    posted 4 days ago
    Hello. It's exciting to hear you found our service easy to use! It's very important to us. Thank you for your feedback! -Neo
  • by Firefox user 16341515, 10 days ago
    не работает

    Developer response

    posted 8 days ago
    Здравствуйте, нам жаль слышать, что что-то не работает так, как ожидалось. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support@nordvpn.com, они с радостью помогут вам и обеспечат работу сервиса в соответствии с его назначением. -E.G.
  • by mnakamoto, 10 days ago
  • by Ucuran, 15 days ago
  • by Optpley, 15 days ago
    Не работает

    Developer response

    posted 15 days ago
    Здравствуйте! Было бы здорово, если бы вы обратились в нашу службу поддержки по адресу support.nord-help.com. Наши специалисты рассмотрят ваш запрос в любое время - они доступны 24 часа в сутки 7 дней в неделю. -D.I
  • by Firefox user 17563112, 17 days ago
    Impeccable pour le moment

    Developer response

    posted 17 days ago
    Bonjour ! Nous sommes heureux que vous appréciez notre service ! Votre satisfaction nous motive à continuer à nous améliorer. -E.G.
  • by Firefox user 18443852, 18 days ago
    Their service deteriorated rapidly since about a year and a half ago. Speeds were secretly throttled, DNS was leaking, and frequent connection problems. I was strongly against using Nord. Recently it seems most of those problems were finally reverted/fixed and now back to normal. While it took way way too long, I can change my review to neutral for now. Hopefully it only gets better from here and they dont mess things up again.

    Developer response

    posted 18 days ago
    Hello. Thank you for sharing your feedback. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I
  • by Firefox user 18028525, 19 days ago
  • by Firefox user 17471688, 19 days ago
    They blocks any access from Russia to sign up. A lost cause.

    Developer response

    posted 19 days ago
    Hello. Our service is being blocked in Russia which in return does not allow you to reach our website. Please reach out to us via email at support@nordvpn.com and we will help you out. -D.I
  • by Firefox user 18257982, 20 days ago
    Everyone says it's fast but it takes 10 minutes to connect to a server and even then disconnects randomly or loses any connection at all, so the process repeats several times an hour.

    Developer response

    posted 20 days ago
    Hello! We are sorry to hear about your experience. It would be best if you could contact our support team via live chat at support.nordvpn.com so we can take a closer look at your situation. Our team is accessible 24/7. - K.S
  • by Anonymous1111, 22 days ago
    Honestly not sure what all the one-star reviews are about. I have NordVPN as one of my VPNs, as I alternate with Mullvad VPN. Nord does a fantastic job, man. If you don't know how to set it up with Firefox privacy settings and uBlock Origin, just don't use it and know that your going to be vulnerable to prying eyes. Don't give one-star reviews to good software because you can't figure it out.

    Developer response

    posted 22 days ago
    Your satisfaction is our greatest achievement. Thank you for the fantastic review! -D.I
  • by GY5e3, 23 days ago
  • by RigorMort1s, a month ago
    works absolutely fine

    Developer response

    posted 25 days ago
    Hello! We are happy to hear everything is working as it should. Thank you so much for the 5-star review! -E.G.
  • by bbshmoo, a month ago
  • by Peggy-Ann vince, a month ago
  • by Firefox user 18349923, a month ago
    Bedste wpn på markedet til Linux og Android

    Developer response

    posted a month ago
    Hej med dig! Tak for den store ros! Vi er glade for, at du nyder vores service. -E.G.
  • by Hubert, a month ago