Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
603 reviews
- Rated 1 out of 5by Firefox user 17233151, 3 years ago
- Rated 1 out of 5by Abdirahman, 3 years ago
- Rated 1 out of 5by Firefox user 17220902, 3 years agoNe fonctionne pas je réussi quand même a être géolocalisé
Developer response
posted 3 years agoBonjour. Désolé d'entendre parler du problème. Veuillez essayer de réinstaller l'extension. Si le problème persiste, nous vous suggérons de contacter notre équipe d'assistance via le chat en direct sur support.nordvpn.com. - M.M. - Rated 1 out of 5by Вячеслав, 3 years agoПросто не работает. Страница логина - белая пустая.
Вот и купил на 2 года :(Developer response
posted 3 years agoЗдравствуйте. Сожалеем о проблеме! Попробуйте удалить расширение и переустановить его. Если после этого проблема не исчезнет, свяжитесь с нами напрямую по адресу support.nordvpn.com. Мы готовы помочь вам 24/7. -G.M. - Rated 1 out of 5by privateeromally, 3 years agoJust doesn't work. Unlike the functional PC app and mobile app, the extension simple doesn't work. Able to 'connect' to a server, but no sites will load, and it doesn't seem to be just slowness. Not even the simplest of webpages won't load.
Simply a garbage extension and just just the app.Developer response
posted 3 years agoHello. We are sorry to hear about this issue! It may be that there's another extension installed on your browser that could be interfering with the connection. Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve! Our team is online 24/7 at support.nordvpn.com. -G.M. - Rated 1 out of 5by Firefox user 16766017, 3 years ago
- Rated 1 out of 5by Firefox user 17194466, 3 years ago
- Rated 1 out of 5by Firefox user 17177899, 3 years ago
Developer response
posted 3 years agoBonjour. Si vous rencontrez un problème avec notre service VPN, n'hésitez pas à contacter notre service client. Nous sommes prêts à vous aider 24h/24 et 7j/7 sur support.nordvpn.com. -G.M.- Rated 1 out of 5by Devata, 3 years agoПерестало работать пару дней назад.
Сегодня обновил браузер до последней 95 версии и переставил дополнение 2.33.1.
По прежнему не работает.
https://i.ibb.co/dgJntzz/2-33-1.gif
P.S. Разобрался. Россия, провайдер Билайн, начал блокировать на основании решения РосКомНадзора. https://www.interfax.ru/russia/788367
Обнаружил через подключение другого VPN провайдера.
После того, как залогинился в NORD через другой VPN, NORD стал работать, но очень тяжко,
и соединение происходит не по выбранной стране, а после автоперебора доступных ((.
NORD для пользователей из России должен обновлять/добавлять новые адреса, не заблокированные в России. Пока этого не происходит.
Перешел на другого провайдера VPN - Windscribe. Работает без проблем.Developer response
posted 3 years agoЗдравствуйте. Свяжитесь с нашей службой поддержки клиентов, чтобы они подробнее рассмотрели проблему. Мы будем рады помочь вам решить эту проблему. Наша команда работает круглосуточно и без выходных на сайте support.nordvpn.com. -Neo Developer response
posted 3 years agoHello! Please note that Android devices have a dedicated Google Play store application available for download. If you would like assistance setting it up or have any questions, please do not hesitate to contact us at support.nordvpn.com -Neo- Rated 1 out of 5by Duke999s, 3 years agoIt just doesn't work in Ubuntu Firefox. I spent ages testing it against the CLI because autoconnect was not working either. 30 day trial will finish soon.
Developer response
posted 3 years agoHello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -Neo - Rated 1 out of 5by Michele, 3 years ago
- Rated 1 out of 5by Firefox user 12222875, 3 years ago
- Rated 1 out of 5by Ninj, 3 years agoI cannot see the point in providing an extension for a browser but not trying to make it work.
In my family, we like firefox, and we like NordVPN (6 people). The extension has mostly never worked for everyone. It's just not working guys, you must disable your extension, remove it from the store, and restart the coding from scratch, honestly. The credentials not remembered, the list not appearing, the settings not saved, the server change not applied, firefox unable to reach the internet... could it be worst for a VPN?
@NordVPN we pay for it.Developer response
posted 3 years agoHello. We're sorry to hear about your experience with our browser extension. Please contact our customer support team for them to take a closer look at the issues you're currently experiencing and help you solve them in no time! Our team is ready to help you 24/7 via chat at support.nordvpn.com or via Twitter @NordVPN. -A.S. - Rated 1 out of 5by dk23, 3 years agoI have to sign-in everytime I start the Browser, but even if I do, it doesn't work!
I get the message that I was logged in successfully, but I cant choose a server!
If I click on the Firefox Extension, I can just see the "Log-In" Button again.
It just works after I reinstall the extension. But I don't want to reinstall it everytime I start my Browser.Developer response
posted 3 years agoHello. We are sorry to hear about your experience with our service. We suggest contacting our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M. - Rated 1 out of 5by Firefox user 16830844, 3 years agoI have been using NordVPN for almost three years now. While the desktop client has worked fine, the browser extension is consistently broken and buggy. Every update breaks the extension, requiring that you reinstall and enter your login information. In this last update, I was getting a 404 error every time I entered my login info, making it impossible to login even after reinstalling. Fix your broken extension Nord.
Developer response
posted 3 years agoHello. We're sorry to hear about your experience. Please contact our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M. - Rated 1 out of 5by cb, 3 years agoNordVPN is gradually becoming completely useless. They removed the ability to have a simple proxy on Firefox and forced users to get the Firefox extension. This would be fine except the Firefox extension does not work at all. Absolute garbage. I don't know how developers haven't fixed the issues with this extension. Whenever you contact NordVPNs support, they tell you to use Chrome or just use the Desktop app. How about fix your garbage extension or make it possible to just use a proxy again.
Developer response
posted 3 years agoHello. Could you please specify your review a little bit for us to better understand the situation that you are currently experiencing? We would be glad to help if you're experiencing any issues while using our service. -A.S.- Rated 1 out of 5by Firefox user 17111793, 3 years ago
- Rated 1 out of 5by Styris, 3 years agoNord vpn is good, but for firefox add-on, it has a big problem. It doesn't work if you don't allow the extension to work in private windows as well.
It should be user's choice whether to allow an extension to work in private window or not. You should not enforce such terrible rules, which in turn, is disrespectful to user. Other vpns don't enforce such rule.Developer response
posted 3 years agoHello and thank you for your review. As we strive to provide a stable and secure protection while browsing, due to some browser limitations the permission is required for the extension to function properly. Apologies if it has caused any inconvenience, nonetheless, our team is constantly working on improving our extension. If you have any other questions or concerns, feel free to contact us at support.nordvpn.com at any time! -A.S. - Rated 1 out of 5by Soar, 3 years agoDespite a lot of issues with this extension, for example with exclusion lists, it's not free and costs some money!
With Mozilla Multi-Account Containers enabled this addon can't handle a "Bypass list".Developer response
posted 3 years agoHello. Yes, our service is paid. However, it would be great if you could specify the issues you are currently experiencing with our browser extension (including the exclusion lists) so we could help you out on resolving these issues. We would be more than glad to help! -A.S. - Rated 1 out of 5by allenella, 4 years agoTicket number was #9093424.
This extension doesn't work with Firefox. Once you are logged in and connected to a server, the websites gives a connection error. After chatting with Live Chat team, there was no resolution reached. It is better to stick to the Desktop App over the extension.Developer response
posted 4 years agoHello and thank you for providing the Ticket ID! Unfortunately, as mentioned by our support team, it might be difficult to connect using the Proxy extension on networks that have restrictions and it is better to use the VPN connection (client) instead, as it can overcome such restrictions. Nonetheless, we do appreciate your feedback and will forward it to our dedicated team so the further improvements can be made for the browser extension. -A.S. - Rated 1 out of 5by Peter Deege, 4 years ago
- Rated 1 out of 5by Speedtospare, 4 years agoFirefox browser extension gets error for login connection.
Developer response
posted 4 years agoHello. We're sorry to hear about the trouble. Please try contacting our support team via live chat for them to check the issue. You can reach them 24/7 at support.nordvpn.com. - M.M.