Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,774 reviews
- Rated 1 out of 5by Maxime TEISSIER, 3 months agoLes nouvelles permissions sont inacceptables. Corrigez le tir ou vous perdrez un client de plus.
Developer response
posted 3 months agoBonjour ! Merci de votre intérêt. Une récente mise à jour de Firefox a modifié l’affichage des autorisations, mais nous n’avons introduit aucune nouvelle collecte de données. Le terme « généralement » fait référence à des informations existantes telles que votre identifiant d’abonnement et votre devise. Nous restons attachés à la protection de votre vie privée et n’utilisons que les données nécessaires au bon fonctionnement de nos services. Cordialement, G.M. - Rated 1 out of 5by Evan, 4 months ago
- Rated 5 out of 5by Maciej, 4 months ago
- Rated 5 out of 5by CB, 4 months ago
- Rated 5 out of 5by Firefox user 20021086, 4 months ago
- Rated 5 out of 5by Jagxtreme, 4 months ago"Excellent VPN, it’s very useful for better security and breaking region locks. It's worked great for me, I recommend it." lo uso desde Mexico
- Rated 5 out of 5by Firefox user 13969455, 4 months ago
Developer response
posted 4 months agoЗдравствуйте, нам очень жаль это слышать. Качество соединения может варьироваться из-за местных ограничений. Пожалуйста, напишите в нашу службу поддержки по адресу support@nordvpn.com, и они помогут вам подобрать наилучшие доступные варианты подключения. G.M.- Rated 5 out of 5by Firefox user 17616776, 4 months ago
- Rated 5 out of 5by nv, 4 months ago
- Rated 5 out of 5by Firefox user 18390722, 4 months ago
- Rated 4 out of 5by Antonello, 4 months ago
- Rated 5 out of 5by Firefox user 19993087, 4 months ago
- Rated 5 out of 5by ronnie722, 4 months ago
- Rated 5 out of 5by deanna, 4 months ago
- Rated 5 out of 5by Firefox user 17180508, 4 months ago
- Rated 4 out of 5by Firefox user 19986339, 4 months ago
- Rated 5 out of 5by pcharley, 4 months ago
- Rated 1 out of 5by leetNigthshade, 5 months agoNew permissions verbatim: "The developer says this extension collects: personally identifying information, financial and payment information." Wtf. I don't care if that's different wording of existing permissions, I don't want you to have those permissions, NordVPN.
If you look at the Proton VPN extension it only requires permissions for Access your data for account.proton.me and account.protonvpn.com. Whereas for Nord it's required to access all website data, not optional. If Nord needs to access data for account information, they should restrict it to Nord domain(s), rather than leaving it open for this extension to be able to read all website data. That seems like an implementation improvement they can make, rather than excuses.Developer response
posted 4 months agoHello! Thank you for your review. Please note that despite the different wording, the same permissions as previously are used and we do not collect any additional information. While we cannot comment on other services, website access is required for VPN to run on them. If you'd like more information or have any other questions, please do not hesitate to contact us at support@nordvpn.com. -D.S. - Rated 1 out of 5by Shadi, 5 months agoNordVPN is pushing an update to force data harvesting including privacy data and payment information. Even from paying users like me!
Developer response
posted 5 months agoHello! Thanks for noticing. A few days back Firefox update changed how permissions are displayed, but we haven't introduced any new data collection. The broad language refers to existing info like your subscription ID and currency. We remain dedicated to privacy and only use the data necessary to keep things working for you. -L.L. - Rated 5 out of 5by Firefox user 16263539, 5 months agoDon't panic, this is a Firefox policy change, not a NordVPN data grab.
NordVPN hasn't introduced any new telemetry, tracking, or background data harvesting. They simply pushed an update to comply with Firefox's new rules. Because this is a premium, account-based service, it naturally handles:
Authentication: Your Nord Account login/email.
Financial Info: Checking your active subscription status so the extension actually works.
Location: Finding the closest, fastest VPN servers to route your traffic.
Chill. It's exactly the same Nord VPN service we've been getting all along.Developer response
posted 5 months agoHello there. We are thankful for your understanding and kind words! Stay safe. -L.L. - Rated 1 out of 5by NeoOne, 5 months ago
- Rated 1 out of 5by Firefox user 12835828, 5 months agoWtf is the new permission for ? Please provide a changelog or revert the changes now !
Developer response
posted 5 months agoHey, yesterday we had a Firefox extension update approved, and Firefox is now showing broader consent categories for data the extension already used. No new data collection was introduced on our side. The wording may look alarming, but in reality it refers to things like subscription ID/type, payment status, currency, etc. We remain committed to collecting only the minimum data necessary to provide and maintain the service. -L.L. - Rated 1 out of 5by Atman, 5 months ago