Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,491 reviews
- Rated 1 out of 5by Firefox user 16763858, 3 years agocan't even use it before purchasing. can't recommend, this is a shit tier addon.
Developer response
posted 3 years agoHello. Please note that infrastructure upkeep costs and in most cases, free VPN services resort to selling your online browsing preferences and data. Since we charge for a subscription, we are able to maintain our strict no-logs policy and offer a premium service. Also, we do offer a 30-day money-back guarantee to test our service risk-free. -G.M. - Rated 5 out of 5by Devious70, 3 years ago
- Rated 5 out of 5by Firefox user 17384377, 3 years ago
- Rated 5 out of 5by Firefox user 14125780, 3 years agoVery simple to use. Does what it has to do. Nice...
Developer response
posted 3 years agoЗдравствуйте. Если у вас возникла проблема с услугой VPN, сразу же обращайтесь к нашей команде службы клиентской поддержки. Мы круглосуточно готовы помочь вам по адресу support.nordvpn.com. -N.L.- Rated 5 out of 5by qUeLo_Vero, 3 years ago
- Rated 1 out of 5by Firef0x, 3 years ago
- Rated 5 out of 5by Burguini, 3 years ago
Developer response
posted 3 years agoHello! We apologize for the inconveniences. Our team is aware of the issue with the extension update and is working continuously to resolve it, however, no ETA as of yet. -Neo- Rated 1 out of 5by Redux, 3 years agoThis extension is dead.
No matter how many times I try to reinstall it, it still connects with the raw IP. It is completely useless.
And why was this extension last updated 3 years ago???
> Last updated :3 years ago (Mar 13, 2019)Developer response
posted 3 years agoHello and thank you for the feedback. Our team is aware of the issue with the extension update and is working continuously to resolve it, however, no ETA as of yet. -Neo - Rated 4 out of 5by Firefox user 17379316, 3 years agoFirefox extension says connection is secured but what is my IP shows my IP and not a nord IP, what is the point in paying for a service that does not work? (1 star)
EDIT: the extension now works fine and what is my IP shows wherever i select, no issues so far. (4 stars)Developer response
posted 3 years agoHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to troubleshoot the issue. -Neo Developer response
posted 3 years agoHello. Please try reinstalling our proxy extension. If it does not help, contact us at support.nordvpn.com and we'll help you out in more detail. -L.L.- Rated 5 out of 5by Alex C, 3 years ago
- Rated 4 out of 5by Kuhano Na Pari, 3 years agoLogged-in, connected, extension says my traffic is secure, but "what's my IP" still shows my home IP address. Obviously this doesn't work and it's dangerous to mislead people by telling them they are protected when that is not the case.
Tested on macOS and Manjaro linux.
EDIT:
I've contacted support (2022-04-18) - the conclusion was that extension is in fact not working (something about Mozilla pushing and old version of extension instead of your latest release).
Regardless, there is no warning about this anywhere on your website, even when clicking on Firefox extension (in download section of the webpage).
People are being misled into thinking they're safe, when they aren't, which is a serious security issue and irresponsible on your part.
EDIT 2:
New version of extension works well.Developer response
posted 3 years agoHello. Have you tried contacting our customer support team to find out what could be causing the issue? We strongly advise you to reach out to them. Our team is ready to help 24/7 at support.nordvpn.com. Thank you! -N.L. - Rated 1 out of 5by user, 3 years ago
- Rated 5 out of 5by Sparklejoy, 3 years ago
- Rated 1 out of 5by Firefox user 17375793, 3 years agowhy i can't log in ??? i insert right user and password but with this new version i gave everytime error it's impossibile worked as well before it
Developer response
posted 3 years agoHello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -N.L. - Rated 5 out of 5by Tornadi, 3 years ago
- Rated 5 out of 5by Firefox user 14866373, 3 years ago
- Rated 1 out of 5by Firefox user 13501617, 3 years agoLogin does not work when Multi-factor authentication (MFA) is enabled.
Developer response
posted 3 years agoHello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -A.Z - Rated 5 out of 5by Firefox user 13380296, 3 years ago
- Rated 1 out of 5by Firefox user 17373312, 3 years agoDoes nothing!
brand new install and DL of MACOS/ Firefox and NordVPN.
I am authenticated, and have visited no sites so my cookies and cache would be of no issue here. BRAND NEW INSTALL
What is my IP - returns my IP address. not a Nord IP. pointless
STOP ASKING PEOPLE TO RE-INSTALL THE APP TO GET IT WORKING AGAIN THIS IS A BS RESPONSE TO CUSTOMERS WHO HAVE PAID FOR YOUR APP.
SORT IT OUT!
YOU GUYS NEED TO FIX THE ISSUES!Developer response
posted 3 years agoHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com so we could take a better look at what could be causing the issue. Thank you! -Neo - Rated 4 out of 5by Firefox user 15004969, 3 years ago