Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
2,492 reviews
- Rated 5 out of 5by Firefox user 16283213, 3 years ago
- Rated 1 out of 5by Firefox user 17328558, 3 years ago
- Rated 5 out of 5by Firefox user 13307486, 3 years ago
- Rated 5 out of 5by Firefox user 16165973, 3 years agoSimple, easy to use. Never had any problem with it.
- Rated 4 out of 5by NN, 3 years ago
- Rated 5 out of 5by User, 3 years ago
- Rated 4 out of 5by Firefox user 15232056, 3 years agoFast and easy to connect when websites won't work due to my location. Occasionally have to disconnect and reconnect but no big deal
- Rated 5 out of 5by Firefox user 17017299, 3 years ago
- Rated 4 out of 5by Firefox user 15772481, 3 years ago
- Rated 5 out of 5by abortionparty, 3 years agoThe FireFox add on works great in browser for those that need a visual representation. Prevents DNS and RTC leaks. I have run Nord on Windows 10 & 11, Fedora, Ubuntu, Mint, Android, etc with no problems.
- Rated 5 out of 5by Lelouch vi Britannia, 3 years agoDoes what I paid for, also disables WebRTC by default. I am happy.
- Rated 5 out of 5by Klimka, 3 years ago
- Rated 5 out of 5by Edokun, 3 years ago
- Rated 5 out of 5by Firefox user 15893949, 3 years ago
- Rated 4 out of 5by Firefox user 15600259, 3 years ago
- Rated 4 out of 5by Firefox user 14336689, 3 years agoI use Linux Mint, currently v.20.3. The Installation instructions for NordVPN on Linux are terrible, and that is being generous. You are told to download the VPN Debian app, which did not work! it installed but would not launch. Next I tried launching NordVPN form the terminal. It worked after a fashion. The issue here was that there is no visual representation of the status of the connection, which I had to keep checking and found it had frequently dropped. I eventually found how to connect via the network manager at the bottom of one of the pages of instructions. That worked (at last!!). Then the next day I stumbled across how to add the NordVPN extension to Firefox and Chrome based browsers on yet another page of instructions. That gave me a visual in the browser of the VPN status.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.Developer response
posted 3 years agoHello there. We're sorry to hear about the troubles! We always encourage on contacting our support team right away if faced with any issues or troubles with setting up our service, our team is always there and happy to help. To get in contact with one of our agents right away please ask for a 'live agent' within the chat at support.nordvpn.com. Thank you for your feedback and apologies for the inconveniences! -G.M. - Rated 5 out of 5by DuckRebooted, 3 years ago
- Rated 5 out of 5by shub, 3 years ago
- Rated 5 out of 5by Firefox user 14269966, 3 years ago
- Rated 5 out of 5by Tommy B, 3 years ago
- Rated 5 out of 5by StoneyVids, 3 years ago
- Rated 5 out of 5by Minister Earl R Johnson, 3 years agoI find this extension extremely useful and vital for maintaining my household and sanity!!!
- Rated 4 out of 5by lagaufrette, 3 years ago