Reviews for OneTab
OneTab by OneTab Team
Review by Firefox user 16313016
Rated 5 out of 5
by Firefox user 16313016, 4 years agoThis add-on is a brilliant idea. It's quick and easy to save tabs out of the way until you want to go back to site. Can even organise tabs into groups and rename them too. This is great when researching different subjects. I've been enjoying the useful functionality of OneTab for ages now. A really useful way of bookmarking.
Until the last update (16 September 2020). It is now completely broken. When it's fixed I'll come back and update the rating.
Brilliant!! Problem quickly sorted out. All data restored too!!
I guess we expect things to go wrong sometimes but the way the problems are dealt with is very important. So many businesses today don't seem to care, but the developers here have acted quickly to resolve the issue and get us up and running again. It even looks as though they have taken the trouble to reply to every single person who has raised the issue, not just posted a response for people to find! I even had an e-mail from them. That is true "customer service".
So in conclusion, definitely five stars, both for the add-on itself and the developer's support!!
Until the last update (16 September 2020). It is now completely broken. When it's fixed I'll come back and update the rating.
Brilliant!! Problem quickly sorted out. All data restored too!!
I guess we expect things to go wrong sometimes but the way the problems are dealt with is very important. So many businesses today don't seem to care, but the developers here have acted quickly to resolve the issue and get us up and running again. It even looks as though they have taken the trouble to reply to every single person who has raised the issue, not just posted a response for people to find! I even had an e-mail from them. That is true "customer service".
So in conclusion, definitely five stars, both for the add-on itself and the developer's support!!
Developer response
posted 4 years agoSorry about this. We've been working with Mozilla all morning to resolve this. Mozilla have confirmed it was due to a bug in Firefox (related to extension permissions downgrades).
To fix OneTab, just go to “about:addons” in your Firefox address bar, click the ‘cog’ icon in the top right, and click ‘Check for updates’. This will upgrade you to OneTab v1.39, which fixes the issue.
To fix OneTab, just go to “about:addons” in your Firefox address bar, click the ‘cog’ icon in the top right, and click ‘Check for updates’. This will upgrade you to OneTab v1.39, which fixes the issue.