Privacy policy for Product Manual Center
Product Manual Center by Access to User Manuals
Privacy policy for Product Manual Center
Welcome to Product Manual Center ("we", "us", "our")
- We respect your privacy and work to protect your personal info
- This policy explains what we collect, how we use it, how we store it, and when we share it
- By using the Services, you agree to this policy
- Questions: support@productmanualcenter.com
- Information we collect
1.1 Information you provide directly
- Account details: name, email, password, and profile details you add
- Contact details: info you send when you contact support, email us, or fill out a form
- Payment details: if you buy paid features, billing is handled by a payment provider, we do not store full credit card numbers
- Content you upload or save: manuals or files you upload or save, plus notes, tags, favorites, and other content you choose to store
1.2 Information collected automatically
- Device and usage data: browser type, operating system, device identifiers, language settings, rough location (country or city level), pages viewed, clicks, time spent, and other interaction data
- Log data: IP address, access times, features used, error logs, and performance data for security and stability
1.3 Cookies and similar technologies
- Used to remember preferences and keep you logged in
- Used to understand how the Services are used
- Used to improve performance and user experience
- Used for security and fraud prevention
- You can control cookies in your browser settings, disabling cookies may break some features
- How we use your information
- Provide and run the Services
- Create and manage your account
- Let you search, view, and download manuals
- Save your settings, library, and preferences
- Improve and customize the Services
- Analyze usage to understand what works
- Fix bugs and improve performance
- Build new features and content
- Respond to support requests
- Send important service notices (changes, security updates)
- Send optional marketing emails if you choose to receive them, you can unsubscribe anytime
- Monitor for abuse, fraud, or security threats
- Enforce Terms of Service
- Comply with legal obligations and lawful requests
- We do not sell your personal data
- Legal bases for processing (EEA or UK users)
- Contract: to provide the Services you sign up for
- Legitimate interests: to run, protect, and improve the Services and communicate updates
- Legal obligations: to follow laws and regulations
- Consent: when required for marketing or non essential cookies, you can withdraw consent anytime
- How we share information
4.1 Service providers
- We use trusted providers for hosting, analytics, support tools, and payment processing
- They can only use your info to provide services for us and must protect it
4.2 Business transfers
- If we are part of a merger, acquisition, or sale, your info may be transferred
- We will take steps to protect your info and notify you if required by law
4.3 Legal requirements and protection
- We may share info to follow laws, respond to legal requests, protect safety, or stop fraud and security issues
4.4 With your consent
- We may share info if you ask us to or agree to it (example: testimonials or public profile sharing)
- Data retention
- We keep personal info only as long as needed to run the Services and meet the purposes in this policy
- We may keep info to meet legal, accounting, or reporting needs
- We may keep info to resolve disputes and enforce agreements
- When no longer needed, we delete it or anonymize it
- Your rights and choices
- You may have rights to access, correct, delete, restrict, or object to certain processing
- You may withdraw consent when consent is the basis
- You may request a copy of certain info in a portable format
- You can update some info in your account settings
- You can contact support and we will respond within a reasonable time
- You can opt out of marketing emails using the unsubscribe option in the email
- Security
- We use reasonable technical and organizational steps to protect your info
- No online system is perfectly secure, so we cannot guarantee absolute security
- International transfers
- Your info may be stored or processed in other countries
- When required, we use safeguards to protect info moved across borders
- Childrens privacy
- The Services are not meant for people under 18
- We do not knowingly collect personal info from children under 13
- If we learn we collected it, we will delete it
- If you think a child gave us info, contact support
- Third party links
- The Services may link to other websites or services
- We are not responsible for their privacy or security
- Their own policies apply
- Changes to this policy
- We may update this policy sometimes
- We will update the "Last Updated" date when we do
- If changes are major, we may give extra notice when required
- Continued use means you accept the updated policy