Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
Response by Proton Team
Developer response
posted 3 days agoThat doesn't sound right. Could you share more details about the issue? Are you receiving any specific error messages? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.
620 reviews
- Rated 5 out of 5by Firefox user 14981827, a day ago
- Rated 5 out of 5by IsNotAYahoo, 2 days agoGreat VPN browser app, works out of the box on Mint Linux and Windows 11. Experience isn't as polished on Linux (yet), but updates are consistent and nothing breaks so I am happy. I could wish for finer exit server details presented in the web app, but if I am looking for something specific I can reference that information through the desktop app for now. I am looking forward to Proton's continuing development and success.
- Rated 5 out of 5by Rayhona Alexandrovna, 2 days ago
- Rated 3 out of 5by srickficture, 3 days agoThe Proton VPN extension is almost perfect, but on Firefox Linux, this thing just won't reconnect after coming back from sleep! Disconnecting and reconnecting hangs, and that gets nowhere, but disabling and re-enabling the extension makes everything work. Proton is a great VPN with a lot of extra functionality, but this extension needs a bit more polish.
Developer response
posted 3 days agoThat doesn't sound right. Could you share more details about the issue? Are you receiving any specific error messages? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Rated 5 out of 5by MChrisp, 3 days ago
- Rated 4 out of 5by kire, 4 days agoIt would be nice if there was a way to pin certain countries/location to the top of the list, or if the extension remembered the last few countries you used.
Otherwise, great extension.Developer response
posted 3 days agoThank you for your review. We have passed on your feedback to the team for future consideration. You can follow our blog and our direct channels for any news and updates. - Rated 4 out of 5by Firefox user 18309568, 5 days ago
- Rated 5 out of 5by rvrsBias, 8 days ago
- Rated 5 out of 5by Firefox user 19619262, 9 days ago
- Rated 5 out of 5by Alex Larkou, 10 days ago
- Rated 5 out of 5by RL, 10 days ago
- Rated 5 out of 5by Firefox user 14053184, 10 days agoCela fait plus d'un an que j'utilise Proton VPN (payant). Qu'il s'agisse de l'app (Linux ou Android) ou de l'extension pour Firefox, j'en suis ravi. J'ai utilisé pas mal de VPN depuis pas mal d'années, et Proton VPN (et Proton en général) est devenu incontournable pour moi ! Je pense aussi que le rapport qualité-prix pour la suite Proton est vraiment excellent, surtout dans un monde internet de mois en mois sûr !
- Rated 4 out of 5by RafeyJ, 10 days ago
- Rated 1 out of 5by atchoum, 11 days ago"Certaines fonctionnalités peuvent être payantes" dès qu'on a installé l'extension il faut payer donc c'est mensonger!
il faut payer obligatoirementDeveloper response
posted 9 days agoThat's not right. We do have a free plan that costs $0 and allows you to secure your internet connection with no ads, no logs, and provides the same level of privacy and security as our paid plans. Anyone can sign up for our free plan, and we don't ask for any payment details during signup (https://protonvpn.com/free-vpn). You can navigate to https://protonvpn.com/support/browser-extensions for more details on how to use the Proton VPN browser extension.
That said, some features are available exclusively on our paid plans so as to achieve a balance between offering a free service and providing added benefits to our paid subscribers. - Rated 5 out of 5by Firefox user 19482425, 12 days ago
- Rated 5 out of 5by Erik, 13 days ago
- Rated 5 out of 5by molinx, 14 days ago
- Rated 5 out of 5by Firefox user 19609818, 15 days ago
- Rated 3 out of 5by Henne, 15 days agoLeider startet das Addon nicht fehlerfrei automatisch mit dem Start von Firefox. Firefox ladet keine Seiten bei eingeschalteten aqutostart des Addon und stürzt ab. Ohne eingestellten Autostart funktioniert es, daher 3 Sterne.
Developer response
posted 14 days agoThank you for your feedback. We're aware of the issue, and our team is working on a potential fix, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for any improvements. Meanwhile, we’ve made sure to document your report accordingly. - Rated 5 out of 5by shmilx, 15 days ago
- Rated 5 out of 5by Firefox user 12802087, 16 days ago
- Rated 5 out of 5by GGZ, 19 days ago
- Rated 5 out of 5by sparcplug, 19 days agoBasically works perfectly. Highly recommend but you may have to fiddle with your system proxy settings if they're not set to auto detect
Original review: "Installs easy and looks simple enough. It connects but doesn't work at all in that all I get is "Unable to find the proxy server". I have allowed the permission for ProtonVPN to manage the setting so I don't know how it can be wrong. If I take away the permission it doesn't allow it to connect. Literally a fresh firefox install of the latest version. Connects to internet fine with no proxy or other funny business when turned off. Basically it looks like the thing connects and then breaks the Proxy settings to not use the tunnel."Developer response
posted 17 days agoThat doesn't sound right. Are you using any other extensions for privacy/security purposes? What type of internet connection are you using? Are you using any other VPN, proxy, or custom DNS service? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you further. Developer response
posted 21 days agoWe're sorry to see that you're dissatisfied. Would you mind clarifying your review further? We'd be more than happy to address any issues or concerns you may have, but we need to have a clear understanding first. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help.