Reviews for PureVPN Proxy - Best VPN for Firefox
PureVPN Proxy - Best VPN for Firefox by PureVPN
Review by Ruzveh
Rated 1 out of 5
by Ruzveh, 5 years agoI would not recommend anyone to go for PureVPN service. Despite of being premium member i am unable to use the service as it gives error message "Please renew your account to use the extension"
This is a joke.
I even posted the query for resolution to customer care. And after one week they closed my call stating they have resolved my case. But without any input or without any resolution how do you expect to close the call? This is unacceptable.
WARNING. Do not waste your money behind this pathetic company who are only fooling people and garbing public money with lucrative offers.
This is a joke.
I even posted the query for resolution to customer care. And after one week they closed my call stating they have resolved my case. But without any input or without any resolution how do you expect to close the call? This is unacceptable.
WARNING. Do not waste your money behind this pathetic company who are only fooling people and garbing public money with lucrative offers.
Developer response
posted 5 years agoHi Ruzveh, sorry to hear that you felt this way about your customer care experience. This is definitely not what we want to hear. We would like to check how was your inquiry handled on our end and provide you with further assistance. Therefore you are requested to please join us on live chat for the quick resolution of this issue. You may use the direct link of Live Chat: https://secure.livechatinc.com/licence/4454601/open_chat.cgi?
We are here for your help 24/7.
Your PureVPN Team
We are here for your help 24/7.
Your PureVPN Team