Reviews for PureVPN Proxy - Best VPN for Firefox
PureVPN Proxy - Best VPN for Firefox by PureVPN
Review by WebYoda
Rated 1 out of 5
by WebYoda, 2 years agoI have had 4 paid accounts with PureVPN for many years and until the recent updates with the FireFox browser I have had no trouble at all. The FireFox plugin would automatically login the country it was logged in to the last session and this worked with any country. Now when I access a FireFox browser you never know if it is really connected even when it says it is connected. It will say connected when it is not, and trying to disconnect gives an error. Support attempted to explain away how this is a me issue, but I have four separate machines and all of them now have the same issue and the only thing that has changed on my end is the FireFox browser update. I spent the better part of a week working with PureVPN support and made no progress. So for me this extension doesn't work at all with recent versions of Firefox on Windows. Completely useless. (This is 4 paid accounts, not the trial or anything like that).
Developer response
posted 2 years agoHi, we’re very sorry to hear about your experience and would like to investigate this issue further. Please contact us at apps@purevpn.com with your registered email address and we'll make sure to resolve your issue 🙏