Privacy policy for Smart Terms for Confluence and Jira
Smart Terms for Confluence and Jira by Creativas
The "Smart Terms" Firefox add-on is a helper module for the "Smart Terms" cloud app for Atlassian Confluence cloud platforms:
https://marketplace.atlassian.com/apps/1219677/smart-terms-for-confluence-glossary?hosting=cloud
Smart Terms cloud app runs on the Heroku cloud platform. Heroku’s physical infrastructure is hosted and managed within Amazon’s secure data centers and uses the Amazon Web Service (AWS) technology.
Both Heroku and Amazon have published security statements that you can find at the following links:
https://www.heroku.com/policy/security
https://aws.amazon.com/security/
The "Smart Terms" app requires access to the content of pages of Confluence cloud instance where the Smart Terms for Confluence add-on is used. For this reason, this content is transported from the Atlassian Cloud servers to the Smart Terms for Confluence servers over a secure HTTPS connection. The content is not stored, logged or used for any other purpose than what this add-on requires. Neither employees of TechUp or any other party is able to view the content of your Confluence pages.
When you reach out to our Customer Success team, we use the information provided to understand and solve your individual issue. Depending on the issue we may request you a different type of information in order to have a better understanding of the context and deliver you a better customer support experience.
We don’t retain your personal information longer than necessary for the purposes for which the personal data are processed.