Surflare is committed to protecting your privacy. We want you to understand what information we collect, what we don’t collect, and how we collect, use, and store information.

We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. We also never store connection logs, meaning no logs of your IP address, your outgoing VPN IP address, connection timestamp, or session duration.

Our guiding principle toward data collection is to collect only the minimal data required to operate a world-class VPN service at scale. We designed our systems to not have sensitive data about our customers; even when compelled, we cannot provide data that we do not possess.

This privacy policy will help you understand how Surflare ( “we,” “our,” or “us”) collects, uses, and stores information.

General Information
I. Our Policy
Surflare is committed to protecting your digital privacy. Our privacy policy can be divided in two major parts - privacy policy when using our services (connecting to our VPN servers) and privacy policy when using our website. Both of these are explained in full extent and detail below, please read this page to understand what data is collected and how your personal information is treated.
II. What information do we collect on website?
When you sign up for Surflare we collect your e-mail and name. Depending on your payment method, we may require your phone number and address. No credit card data is ever saved on Surflare servers, we use exclusively trusted 3rd party providers for payment processing. You can read their privacy policy after selecting payment method from our invoice page and being redirected to their website to make payment.
We may collect information about what pages on Surflare website are visited by users, their IP addresses and activities performed while browsing Surflare.com and its mirror domains. We use 3rd party services to collect and evaluate website statistics such as Google Analytics or Facebook pixel. This analysis does not include passwords or any billing or personal information such as address, phone number, card number or any other sensitive information. Whole memberzone, sign up and payment process are excluded from this tracking. We encourage usage of tracker blockers such as Adblock Plus or Ghostery. You can opt out from this tracking using Do Not Track header (see below)
We respect Do Not Track header. If your browser sends us DNT header, we will not include any tracking javascript snippets and no 3rd party analytic tools will be used anywhere on our website. We respect your privacy.
III. What information do we collect on website?
Surflare.com’s primary goal in collecting personal information is to provide you, the user, with a customized experience on our website. The information we collect (including information contained in your cookie) may be used to provide such capabilities as personalization services, interactive communications, online shopping, and personalized communication.
We also use the information to estimate the size of our audience and measure certain traffic patterns, to track the progress and number of entries in our promotions and contests, to track visits to and business conducted at our online store, to notify our visitors about updates to our website and system statuses.
IV. E-mailing and newsletter
Surflare will only send you e-mails that are absolutely crucial for proper functioning of our services. When you sign up, we will send you an e-mail to confirm your e-mail address. We will also send you an e-mail whenever any purchase is made on Surflare website. We send no newsletter to our clients by default. You can manually enable receiving of newsletter and other membership-related e-mails in memberzone account settings. You can unsubscribe as well any time by clicking the Unsubscribe link present in the footer of all our e-mails or by changing settings in memberzone. Your e-mail address is never shared with any 3rd party.
V. What are Cookies and how do we use them ?
Surflare.com uses “Cookies” to track and record your preferences and activity on our website. Cookies are small bits of data that are sent to your browser and stored on your computer’s hard drive. Your cookie may be set at various times during your interaction with our Web site. It is updated from time to time as you access the many different portions of our Web site. Each time you access our site, our server may deliver certain customized information to you based on the data stored in your cookie.
VI. What are Cookies and how do we use them ?
Surflare.com uses “Cookies” to track and record your preferences and activity on our website. Cookies are small bits of data that are sent to your browser and stored on your computer’s hard drive. Your cookie may be set at various times during your interaction with our Web site. It is updated from time to time as you access the many different portions of our Web site. Each time you access our site, our server may deliver certain customized information to you based on the data stored in your cookie.
VII. With whom do we share your information and for what purpose?
Surflare.com does not sell, rent, or trade your personal information with anybody. Your information is protected and stays with us.
Others
Changes to the Privacy Policy
We may change our Privacy Policy from time to time, without prior notice to you, consistent with applicable privacy laws and principles. Your continued use of the Site or Services constitutes your acceptance of our Privacy Policy.

How to Contact US
If you have any questions regarding our Privacy Policy and how we handle your information, please feel free to contact us at the following email address: support@surflare.com