Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
Response by Surfshark
Developer response
posted 5 years agoHey! If you are having any issues with our service or have any questions - do not hesitate to reach out to our customer success team via support@surfshark.com . Customer success team would gladly answer your questions / help you with any issues you might have had while using our service!
1,113 reviews
- Rated 1 out of 5by noname, 2 days ago
- Rated 5 out of 5by Firefox user 12226866, 5 days ago
- Rated 5 out of 5by Firefox user 18836119, 7 days ago
- Rated 5 out of 5by Firefox user 19085098, 8 days ago
- Rated 5 out of 5by WhiTeDeViL, 8 days ago
- Rated 3 out of 5by MOMIZI, 8 days ago突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり（Brave Browser）、果ては再ログインをしないと解消しないことがある（今日のFirefox）。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.Developer response
posted 8 days agoより安定した解決策を見つけるお手伝いをさせていただきます。support@surfshark.com またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you. - Rated 5 out of 5by Firefox user 14522385, 12 days ago
- Rated 1 out of 5by Firefox user 19072432, 13 days ago
- Rated 5 out of 5by Firefox user 19069770, 13 days ago
- Rated 5 out of 5by Firefox user 16806326, 15 days ago
- Rated 1 out of 5by Igor, 15 days agoЁбаный кусок нерабочего говна с регистрацией - разрабам гореть в аду!!!
Developer response
posted 15 days agoПривет, жаль слышать о проблемах с регистрацией. Если у вас возникли какие-то конкретные проблемы, мы с радостью поможем их решить. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com. - Rated 5 out of 5by Robert, 16 days ago
- Rated 4 out of 5by Firefox user 18500296, 17 days ago
- Rated 5 out of 5by Firefox user 18580610, 17 days ago
- Rated 3 out of 5by Firefox user 17862153, 18 days ago
- Rated 5 out of 5by Sacha, 19 days ago
- Rated 5 out of 5by David, 20 days ago
- Rated 1 out of 5by Firefox user 18820090, 21 days ago
- Rated 5 out of 5by DD, 23 days ago
- Rated 5 out of 5by sikkamor, 24 days ago
- Rated 5 out of 5by twinkyfemboy493, a month ago
- Rated 5 out of 5by DChalm, a month ago
- Rated 5 out of 5by Firefox user 19019435, a month agosuch a goated app. This one of those things i don't mind paying for