They charged me an additional $28.99 aside from the $65.34, when I specifically stated I DID NOT WANT a 12 month extension upon signing up.

Their customer support is simply terrible, as they proclaim to be able to easily claim a refund through their live chat - which I tried after receiving those emails; however, none of their live chat links on the website work.

When I finally get a work around to the live chat, I only get the option to cancel the auto-renewal, but not my money back.

I lost $94.33 in a minute. This company scams people out of their money.

Ever since the company began offering complimentary subscriptions through cashback, the service quality has significantly declined. There are frequent VPN disconnects and unstable connections occurring twice a day. The browser extension is subpar, causing a reduction in speed by more than 80% at times. Additionally, the split tunneling feature does not function properly, leading to lag issues while playing games. Customer support is inaccessible, lacking both live chat and email options for assistance. It is disheartening that new customers who availed the cashback promotion receive free VPN with presumably better service, while loyal paying customers like myself experience slow speeds and a lack of support. Thank you for nothing, just lost a customer.

this addon just works great

Super fácil y simple de usar.

Surfshark is easy to navigate and has a clean interface.

I am a paying Surfshark customer, and I use this add-on regularly. (I do not navigate using VPN all the time, as it makes browsing noticeably slower.) The app works as expected, in two years I've experienced no issues at all.

When Debian GNU/Linux cannot install Surfshark VPN, Mozilla can!

An Awesome, ever expanding app/extension, well worth the investment.