Reviews for Ant Video Downloader
Ant Video Downloader by ANT
Review by phoenix
Rated 1 out of 5
by phoenix, 3 years agoI'm not a techie, so I wasn't able to determine the cause of my recent PC problems and inability to get web pages to download prior to reading about the similar experiences of many others here with the ANT extension. The only thing my internet provider could suggest was a faulty modem since everything else checked out fine, so I unnecessarily spent over $100 to buy one, and endured the worst week of my internet surfing life, bar none. To the developers: you are clearly not following proper program development protocols to safeguard those who put their trust in you. It's time to start.
Developer response
posted 3 years agoSorry to hear that. Hope you didn't buy it from the provider? Because they could easily determine connectivity issues with faulty equipment remotely, not suggest.
If you encounter issues with your web browser, you can do the following:
1) Start Firefox in Safe mode. To do this, hold down the Shift key and click the Firefox icon. Once the window "Open Firefox in Troubleshoot mode?" appears, release the Shift button. This will start the web browser in safe mode, with all extensions disabled. In this mode, you can remove or disable extensions that cause issues.
2) If you use Windows operating system, you already have yet another web browser installed, either IE 11 or Edge. You can temporarily use it to google for troubleshooting or to connect with our support.
We're going to release version 4.13 soon, and if the issue is gone, we shall provide detailed information on it in the release notes.
If you encounter issues with your web browser, you can do the following:
1) Start Firefox in Safe mode. To do this, hold down the Shift key and click the Firefox icon. Once the window "Open Firefox in Troubleshoot mode?" appears, release the Shift button. This will start the web browser in safe mode, with all extensions disabled. In this mode, you can remove or disable extensions that cause issues.
2) If you use Windows operating system, you already have yet another web browser installed, either IE 11 or Edge. You can temporarily use it to google for troubleshooting or to connect with our support.
We're going to release version 4.13 soon, and if the issue is gone, we shall provide detailed information on it in the release notes.