Reviews for ZenMate Free VPN
ZenMate Free VPN by ZenMate
492 reviews
- Rated 1 out of 5by Firefox user 14007239, 7 years ago
- Rated 1 out of 5by Mixail80, 7 years ago
Developer response
posted 7 years agoHi! Did you encounter any issues? Then we are here to help to resolve them and/or answer any questions you might have. You can contact us any time via support@zenmate.com.Developer response
posted 7 years agoHi there! You can still use a limited version of ZenMate VPN for Firefox for free. However, with the Premium version, you can also use the desktop clients, mobile apps and Opera browser extension, and of course, all the Premium features. You can learn more here: https://zenguard.zendesk.com/hc/en-us/articles/201711352- Rated 1 out of 5by Firefox user 13902382, 7 years agoУстанавливал приложение в бесплатном варианте. И вдруг, в один миг стало платным!!! Да идите вы на хуй со своим приложением. Если вы уж позиционируете приложение бесплатным, то держите слово!!! Чуханы сраные...
Удаляю!!!! - Rated 1 out of 5by Firefox user 13875184, 7 years ago
- Rated 1 out of 5by BOle, 7 years ago
- Rated 1 out of 5by Firefox user 13781452, 7 years ago
- Rated 1 out of 5by Firefox user 13701751, 7 years agoPainfully slow. Even switching between pages are a pain in the ass. Chrome version has free 4 locations but for some reason Firefox version only has one. That's a minor too. This extension is known for it's unreliability. Trust me, this is the worst VPN money can buy.
Developer response
posted 7 years agoHello, currently we cannot offer full speed or location access for the free version. However, we have added three more locations also for free Firefox users. We hope that you will enjoy it. - Rated 1 out of 5by Firefox user 13762763, 7 years ago
- Rated 1 out of 5by Firefox user 12908324, 7 years agoFor some reason Facebook becomes horribly slow with this addon enabled; I really want to use ZenMate and I'm a premium subscriber, but because of this I cannot use the addon.
Developer response
posted 7 years agoHi, we would like to look into this issue. Could you send us an email to support@zenmate.com with some more information about your device and network setup? It would also be helpful to know if you have troubles with any other website. Thank you in advance! - Rated 1 out of 5by Firefox user 13639483, 7 years agoOnly Hong-Kong is available as public location. Rest of the locations are locked for premium
Developer response
posted 7 years agoHello, thank you for sharing your feedback. You will be pleased to hear you now have access to 4 server locations again as a free user.
Enjoy! - Rated 1 out of 5by 4Ever, 7 years agoNo way. Just no. It used to be good, but since the start of 2017 it's just forgettable. The free version used to have 6 countries that could be selected, then UK was added to premium, and then US (West) was added to premium. I just downloaded this after finding out it's compatible with Quantum, and as it turns out now the free version ONLY has Germany! Also browsing with this thing on turns the speed way down. I felt like I was using the Internet Explorer on Windows XP. I can't say I recommend this anymore.
Developer response
posted 7 years agoHello, we really appreciate your feedback and we hope you will be pleased to hear you now have access to 4 server locations again as a free user. However, for best possible speed, we recommend the Premium version.
Enjoy! - Rated 1 out of 5by Firefox user 13594058, 7 years ago
Developer response
posted 7 years agoHey there,
This extension is only compatible with the latest release of Firefox Quantum and above. To use ZenMate please upgrade to Firefox 57, or alternatively use our older Legacy extension from this link - https://addons.mozilla.org/en-US/firefox/user/zenmate/- Rated 1 out of 5by Firefox user 12973690, 7 years ago
Developer response
posted 7 years agoHey there. We're sorry you feel this way. Would you be able to elaborate on what the issue is with the extension by reaching out to us via support.zenmate.com?- Rated 1 out of 5by Firefox user 13571978, 7 years agoDoesn't work. And Doesn't show up that icon. I can't use it.
My firefox browser is 57 and I used new version of zenmate. But still doesn't work!Developer response
posted 7 years agoHey, that's definitely strange! Would you be able to reach out via our support page to clarify this issue? Developer response
posted 7 years agoHey there. Would you be able to contact us about this since we constantly check for ISPs blocking us and update our users?Developer response
posted 7 years agoHey there,
This extension is only compatible with the latest release of Firefox Quantum and above. To use ZenMate please upgrade to Firefox 57, or alternatively use our older Legacy extension from this link - https://addons.mozilla.org/en-US/firefox/user/zenmate/- Rated 1 out of 5by Alexander, 7 years agoСкорость и стабильность соединения стала просто отвратительная. После включения в течение пары минут сайты медленно загружаются, далее - вечная загрузка страниц, потеря соединения.
- Rated 1 out of 5by Firefox user 13431636, 7 years agoI have a subscription to ZenMate (that they wouldn't refund after auto-renewal) but I have to leave the add-on disabled because whenever I visit Facebook, Firefox Quantum uses 100% CPU and a lot of RAM.
Contacted support and they couldn't help at all or suggest data I could provide to help them debug.
Note: This occurs with all other add-ons disabled! Only ZenMate is enabled.Developer response
posted 7 years agoHey there
Would you be able to share a list of add-ons you currently run with Firefox Quantum. A few users brought up the same issue and then it turns out the cause was actually another add-on they had in common after the FF update which wasn't related to ZenMate.
Thanks, - Rated 1 out of 5by Ömer Faruk AK, 7 years ago1 location only, broken log-in mechanism, horrible speed.
Developer response
posted 7 years agoThanks for sharing your feedback! Turbo Speeds on ZenMate are a Premium feature that allows streaming, downloading, and Smart Locations with minimal impact on your connection. To see the full list of Premium features please visit https://zenmate.com/welcome-ff/ Developer response
posted 7 years agoHey there
We've had to make some changes to the free tier in order to ensure that we continue to refuse any monetisation methods other than our own Premium service to ensure complete privacy and security even for our free users. For a full comparison please refer to zenmate.com/welcome-ff