Reviews for ZenMate Free VPN
ZenMate Free VPN by ZenMate
492 reviews
- Rated 1 out of 5by Firefox user 13523157, 7 years agoFree server seems very slow. Old version was much better
Developer response
posted 7 years agoThanks for sharing your feedback! Turbo Speeds on ZenMate are a Premium feature that allows streaming, downloading, and Smart Locations with minimal impact on your connection. To see the full list of Premium features please visit https://zenmate.com/welcome-ff/ - Rated 1 out of 5by Firefox user 12562940, 7 years agoI can't install the add-on though my Firefox is up to date(ver. 57.0). I don't understand why I can't install it. Please fix this error.
When I go to this webpage(https://addons.mozilla.org/en-US/firefox/user/zenmate/), I only can choose the older version of add-on. But when I try to install the older version, the error 'This version of add-on is not compatible with your Firefox' emerges.Developer response
posted 7 years agoHey there,
Could you share the error you get with us? Usually installing the compatible add-on via https://addons.mozilla.org/en-US/firefox/user/zenmate/ should work without any issues.
Thank you! - Rated 1 out of 5by Firefox user 13501383, 7 years agoyour zenmate is causing problem when opening facebook either when zenmate is on or off, i have to disable the add on and restart browser to make it back to normal
my CPU usage peaked 100% all the time because of this
your old Add-on (that have 4 free location) work perfectly fine while this (only have 1 free location which is also sucks) causing CPU hogging problem Developer response
posted 7 years agoЭто для Firefox Quantum. Старые ZenMate - https://addons.mozilla.org/en-US/firefox/addon/zenmate-security-privacy-vpn/?src=userprofile (Нет обновлений)- Rated 1 out of 5by Firefox user 13472766, 7 years agoOgólnie dość słabo nawet w wersji płatnej, do tego jeszcze zmiana in minus w wersji free, czyli tylko Rumunia pozostała do wyboru. No cóż ja rezygnuje. Nie polecam
- Rated 1 out of 5by anywhen, 7 years agoMan bekommt "testweise" erst einmal die Premium Variante "untergejubelt" und wird dann genötigt, diese dann kostenpflichtig weiter zu benutzen. Es gibt keinerlei Möglichkeit seinen Account selbsständig zu löschen. Wendet man sich an den Support, wird man mit eMails von "ZenMate-Bots" abgespeist ... allein die Geschäftspraktik ist für mich indiskutabel! Mal sehen, wie lange es dauert, bis mein Account gelöscht wird ...
Developer response
posted 7 years agoWir bedauern, dass Sie mit unserem Service nicht zufrieden sind. Allerdings haben Sie natürlich die Möglichkeit, nach dem Testzeitraum die kostenlose Version weiter zu benutzen. Natürlich freuen wir uns, wenn Sie Premium-Kunde sind. Denn nur mit der Premium-Variante können wir unseren Service anbieten, ohne auf die Aufzeichnung und Weitergabe von Daten angewiesen zu sein.
Sollten Sie trotzdem Ihren Account löschen wollen, sollte dieses innerhalb weniger Tage erledigt sein. - Rated 1 out of 5by Firefox user 12889538, 7 years ago
- Rated 1 out of 5by Firefox user 13452988, 7 years agoDon't Work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Developer response
posted 7 years agoThanks for taking the time to share your experience with us, and we're really sorry about your experience. Would you be able to share some details with us via support.zenmate.com so we can identify the problem since ZenMate doesn't interfere with any other add-ons?
::UPDATE::
Upgrading your Firefox browser to Firefox Quantum automatically removes old add-ons that are incompatible with the new version of Firefox. This is not an issue that is caused by ZenMate, but by upgrading your browser. For more details on add-on compatibility with Firefox Quantum, please refer to https://blog.mozilla.org/addons/2017/09/28/webextensions-in-firefox-57/
Thanks! - Rated 1 out of 5by nitec, 7 years agoIt creates a problem with Facebook.Make Firefox unresponsive and consume a lot of memory after a minute!
Tried different proxies etc but even when proxies are disabled it still happens :(
I am a premium user by the way...Developer response
posted 7 years agoThanks for taking the time to share your experience with us, and we're really sorry about your experience.
Would you be able to share some details with us via support.zenmate.com so we can identify the problem? The new update to ZenMate for Firefox should be working seamlessly and consume lesser memory than before, so we would really like to identify any flaws you've experienced and fix them.
Thanks! - Rated 1 out of 5by Firefox user 13427029, 7 years ago
- Rated 1 out of 5by Firefox user 13420871, 7 years ago
Developer response
posted 7 years agoHi, thank you for your feedback. The free version of ZenMate gives you unlimited access to one of our secure servers. No data caps and full security.
For access to all our 30 server locations and other platforms, sign up for ZenMate Premium. To learn more, check out: https://zenmate.com/welcome-ff/- Rated 1 out of 5by Firefox user 13409724, 7 years ago
- Rated 1 out of 5by Firefox user 13405410, 7 years agoI had to give up on this addon. The free version keeps getting worse and worse. Now it limits you to only one country, it is slower than before, and it keeps dropping connection until I restart the addon or restart my browser.
Developer response
posted 7 years agoHey there,
We have had to make adjustments to our free tier to make sure that we can maintain the same service for all our users and at the same time ensure that we do not make money off our users via third party sources. You can find the full details about this update here - https://zenmate.com/whats-new-for-firefox/ - Rated 1 out of 5by Firefox user 13403699, 7 years ago
- Rated 1 out of 5by ChelOis, 7 years agoNot really free, 7 days of free-trial. Changing to other add-on.
Developer response
posted 7 years agoHi ChelOis,
Thank you for your feedback. When signing up for ZenMate all our users get a 7 day free trial after which they drop to our free tier unless ZenMate Premium is purchased.
To find the full comparison between ZenMate Free and ZenMate Premium, check out https://zenmate.com/welcome-ff
The free tier offers you the same protection for Firefox, Chrome, and Opera with reduced features, whereas Premium offers you complete protection for your browser, mobile, and PC with all features, which is what you have access to during your trial period as well :)
Hope that helps! - Rated 1 out of 5by Firefox user 12685184, 7 years agoNur noch ein freier Proxy. Und wenn dieser nicht online ist ... Also dann doch zu Browsec wechseln.
Developer response
posted 7 years agoNatürlich haben wir an allen Standorten mehrere redundante Proxys verfügbar. Und sollten wirklich alle ausfallen, wird automatisch auf einen anderen Standort umgeschaltet, so dass der Service immer verfügbar ist.