Servicenow Audio Alerts 作者: Sekar
This extension alerts the user if the size of a monitored queue goes up.
1 个用户1 个用户
扩展元数据
关于此扩展
Post installation, click on the icon that comes up in toolbar. It will provide a form to update Servicenow instance and queue to be monitored. Once configured if the user is already logged into the same instance of the Servicenow, it will start monitoring that queue. If the queue size increases, it will play an audio alert. Ideally the queue shall be a list / report with conditions like state is new, created before last 15 min etc. This will ensure you get audio alert only if it is really important.
For more info, please click help in the end of the form shown by clicking the extension icon in extension tool bar.
For more info, please click help in the end of the form shown by clicking the extension icon in extension tool bar.
评分 0(1 位用户)
权限与数据
更多信息