Surfshark VPN Extension 的评价
Surfshark VPN Extension 作者： Surfshark
302 条评价
开发者回应
发布于 10 个月前Hey, we recommend trying different servers to see if the problem persists. Also, ensure no other VPN is running in the background and consider reinstalling the extension. If these steps don't help, please reach out to us at support@surfshark.com for further assistance. We'd be glad to help.开发者回应
发布于 10 个月前Здравствуйте, нам требуется электронная почта для более удобного управления аккаунтом и подпиской. Мы понимаем вашу обеспокоенность, однако мы всегда принимаем все необходимые меры предосторожности, чтобы обеспечить безопасность и полезность аккаунта. Если вам нужна дополнительная помощь, обращайтесь по адресу support@surfshark.com или через чат на нашем сайте.开发者回应
发布于 10 个月前Hi there, thank you for your feedback. We aim to make Surfshark as user-friendly as possible for our users. We'd love to hear more input on what changes you'd like to see and help out with any issues you may have faced. Feel free to reach out to our team at support@surfshark.com or via live chat on our help center website.- 评分 1 / 5来自 Firefox 用户 19072432， 1 年前
- 评分 1 / 5来自 Firefox 用户 18820090， 1 年前
开发者回应
发布于 1 年前Hi, we're sorry to hear that you had trouble contacting our customer support team. You can reach them via email at support@surfshark.com or via live chat on our website:
https://support.surfshark.com/hc/en-us开发者回应
发布于 1 年前Hey, sorry to hear you're having trouble with Surfshark on Firefox and Librewolf. Please reach out to us at support@surfshark.com or via live chat on our website so we can investigate your case and offer potential solutions.- 评分 1 / 5来自 Firefox 用户 18976545， 1 年前Slows and breaks stuff, refuses to stop or make exceptions. Annoying as hell.
开发者回应
发布于 1 年前Hi there. Sorry to hear you're having trouble. Surfshark doesn't block apps or websites, but some sites may not allow VPN connections. Please contact our support team at support@surfshark.com for help regarding these issues. 开发者回应
发布于 1 年前Привет! Surfshark — платный сервис, требующий подписки. Если у вас есть вопросы или вам нужна дополнительная помощь, не стесняйтесь обращаться к нам по адресу support@surfshark.com.开发者回应
发布于 1 年前Привет. Surfshark требует регистрации, чтобы обеспечить безопасность и индивидуальный подход к каждому пользователю. Если у вас возникнут вопросы или потребуется дополнительная помощь, обращайтесь к нам по адресу support@surfshark.com.- 评分 1 / 5来自 Firefox 用户 18948864， 1 年前
- 评分 1 / 5来自 Firefox 用户 18921185， 1 年前Horrible crap hardly works. Ever. Slow, unreliable, buggy. Look elsewhere for a VPN that actually works instead of wasting your time and money on this pile of crap.
开发者回应
发布于 1 年前Hi there, we're sorry to hear about your experience. Connection issues can be frustrating, and we want to help. We recommend testing different servers. If that doesn't resolve the issue, please contact our support team at support@surfshark.com so we can assist you further. 开发者回应
发布于 1 年前Hi there. While we offer a 7-day free trial, Surfshark is a paid service, and users are required to pay a subscription fee after the trial period ends. We’d be happy to help with any other questions you may have — get in touch with us at support@surfshark.com or via live chat on our website.开发者回应
发布于 1 年前Привет, нам жаль слышать, что у вас возникли проблемы. Мы бы с радостью помогли вам с любыми проблемами, которые могут возникнуть у вас с Surfshark. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com, и мы проверим их.开发者回应
发布于 1 年前¡Hola! Surfshark es un servicio de pago; sin embargo, ofrecemos una garantía de reembolso de 30 días para realizar pruebas. Si tienes alguna pregunta, no dudes en contactarnos en support@surfshark.com o a través del chat en vivo de nuestro sitio web.开发者回应
发布于 1 年前Hi there, thanks for sharing your feedback. We would like to investigate the issue you had with downloading and installing our Firefox extension, could you get in touch with our support team at support@surfshark.com or via live chat on our website?- 评分 1 / 5来自 Firefox 用户 18861705， 1 年前Даже свою собственную страницу не может открыть этот псевдоВПН=)
开发者回应
发布于 1 年前Привет, странно, что вы не смогли зайти на наш сайт с включенным VPN. Мы хотели бы разобраться в этой проблеме для вас, можете связаться с нами по адресу support@surfshark.com? - 评分 1 / 5来自 Firefox 用户 18853445， 1 年前After 6.5 hours on live chat with 5 different techs, I still can't access my email. Other sites affected also. We were trying-unsuccessfully-to remove it from my computer for that long.
开发者回应
发布于 1 年前Hi, thanks for sharing your feedback with us. We would like to take another look at the issue you had with certain websites while using Surfshark. Could you get in touch with us via email at miles@surfshark.com? - 评分 1 / 5来自 Firefox 用户 18840503， 1 年前
- 评分 1 / 5来自 Firefox 用户 18828479， 1 年前
- 评分 1 / 5来自 Maleficient， 1 年前Yet another VPN where you have to create an account with the Dutch operator ; surprising for services that offer anonymity.
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Encore un autre VPN où il faut créer un compte près de l’opérateur néerlandais ; surprenant pour des services qui proposent un anonymat.开发者回应
发布于 1 年前Hey there. The minimal data required for registration helps us provide the service more efficiently while maintaining your privacy. Rest assured, we are committed to protecting your information and and have a strict no-logs policy. If you have more questions, feel free to contact us at support@surfshark.com or via live chat. We'd be happy to answer any of your concerns.
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Bonjour. Les données minimales requises pour l'inscription nous aident à fournir le service plus efficacement tout en préservant votre confidentialité. Rassurez-vous, nous nous engageons à protéger vos informations et avons une politique stricte de non-journalisation. Si vous avez d'autres questions, n'hésitez pas à nous contacter à support@surfshark.com ou via le chat en direct. Nous serons heureux de répondre à toutes vos préoccupations. - 评分 1 / 5来自 Firefox 用户 18785404， 1 年前