VeePN - Unlimited Free & Fast Security VPN 的评价
VeePN - Unlimited Free & Fast Security VPN 作者： VeePN
2,471 条评价
开发者回应
发布于 2 年前Hello,
We're sorry to hear that you're experiencing issues with the extension. We would like to help you resolve this as quickly as possible. Please get in touch with us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject line. We are looking forward to assisting you.
Best regards,
Alex
Customer Support Team- 评分 1 / 5来自 Jefferson Castillo， 2 年前If I could give a 0, I would. One month ago I tried it in Free mode and in worked. I decided to purchase a year of service and up to this moment, I am not allowed to connect to servers in Premium mode. I raised a Support Request on July 30th (almost one month ago) and I haven't received a resolution to this matter. A couple of days ago I requested a REFUND to VeePN and they haven't even replied to my request. Bad service. Bad customer support as well. This is what you will face if you run into issues. DO NOT RECOMMEND.
开发者回应
发布于 2 年前Hi there! We apologize for the inconvenience if the extension is not working for you. Please reach out to us at support@veepn.com and include 'Mozilla Firefox Review' in the subject line so that we can assist you promptly. Sincerely, Alex Customer Support Team - 评分 5 / 5来自 Firefox 用户 18577008， 2 年前
- 评分 1 / 5来自 Firefox 用户 13558368， 2 年前
- 评分 1 / 5来自 Riko_Crimea， 2 年前
- 评分 5 / 5来自 Firefox 用户 18561939， 2 年前
- 评分 2 / 5来自 Firefox 用户 14496115， 2 年前it was probably the best vpn i've used. but now it's blocked in russia, so there's no connection to any of servers. and I don't think that's ok for the apps designed to bypass the local restrictions.
开发者回应
发布于 2 年前Hi!
We're sorry to hear that the extension isn’t working for you. Please contact us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Daiana
Customer Support team 开发者回应
发布于 2 年前Hi!
Please, note that we do not collect any sensitive data. More details can be found on your Privacy Policy page.
In case you have any additional questions or concerns, please, email us at support@veepn.com and include "Mozilla Firefox Review" in the email's subject. We would be happy to answer all your questions.
Best regards, Daiana
Customer Support Team.- 评分 1 / 5来自 Firefox 用户 18541214， 2 年前
- 评分 1 / 5来自 Firefox 用户 15196222， 2 年前
开发者回应
发布于 2 年前Hi.
We're sorry to hear that you have faced with connection. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Lucas
Customer Support Team- 评分 5 / 5来自 Mutaz Awad， 2 年前
- 评分 2 / 5来自 Firefox 用户 14251302， 2 年前Не работает на столько, что даже не устанавливает соединение. Просто не включается.
开发者回应
发布于 2 年前Hi,
Thank you for your feedback. We're sorry to hear that you're having trouble with the extension not connecting. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Nikolas
Customer Support Team 开发者回应
发布于 2 年前Hi!
We regret to hear that the extension did not meet your expectations. Please don't hesitate to contact us at support@veepn.com for dedicated assistance. Make sure to reference 'Firefox Store Reviews' to expedite the process.
Best regards,
Alex
Customer Support Team