VeePN - Unlimited Free & Fast Security VPN 的评价
VeePN - Unlimited Free & Fast Security VPN 作者： VeePN
335 条评价
开发者回应
发布于 2 年前Hello,
We're sorry to hear that you're experiencing issues with the extension. We would like to help you resolve this as quickly as possible. Please get in touch with us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject line. We are looking forward to assisting you.
Best regards,
Alex
Customer Support Team- 评分 1 / 5来自 Jefferson Castillo， 2 年前If I could give a 0, I would. One month ago I tried it in Free mode and in worked. I decided to purchase a year of service and up to this moment, I am not allowed to connect to servers in Premium mode. I raised a Support Request on July 30th (almost one month ago) and I haven't received a resolution to this matter. A couple of days ago I requested a REFUND to VeePN and they haven't even replied to my request. Bad service. Bad customer support as well. This is what you will face if you run into issues. DO NOT RECOMMEND.
开发者回应
发布于 2 年前Hi there! We apologize for the inconvenience if the extension is not working for you. Please reach out to us at support@veepn.com and include 'Mozilla Firefox Review' in the subject line so that we can assist you promptly. Sincerely, Alex Customer Support Team - 评分 1 / 5来自 Firefox 用户 13558368， 2 年前
- 评分 1 / 5来自 Riko_Crimea， 2 年前
开发者回应
发布于 2 年前Hi!
Please, note that we do not collect any sensitive data. More details can be found on your Privacy Policy page.
In case you have any additional questions or concerns, please, email us at support@veepn.com and include "Mozilla Firefox Review" in the email's subject. We would be happy to answer all your questions.
Best regards, Daiana
Customer Support Team.- 评分 1 / 5来自 Firefox 用户 18541214， 2 年前
- 评分 1 / 5来自 Firefox 用户 15196222， 2 年前
开发者回应
发布于 2 年前Hi.
We're sorry to hear that you have faced with connection. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Lucas
Customer Support Team开发者回应
发布于 2 年前Hello,
We apologize that the extension didn't work for you. Please contact us at support@veepn.com for assistance. Be sure to mention 'Firefox Store Reviews' to help us identify your case faster.
Best regards,
Alex
Customer Support Team开发者回应
发布于 2 年前Hi Edwardson. We are sorry to hear that the extension didn't work for you. Please reach out to us at support@veepn.com so we can assist you. Don't forget to mention 'Firefox Store Reviews' for faster identification.
Sincerely, Nikolas
Customer Support Team- 评分 1 / 5来自 Firefox 用户 12857698， 2 年前Бесполезный, неработающий кусок говна уже несколько месяцев этот балласт висит мертвым грузом и них.я не хочет соединять ни с одним прокси. Удаляю
开发者回应
发布于 2 年前Hi! I am sorry to know that you consider our extension in a such way. Is it possible for you to share more details regarding the issue that you have faced? We would be happy to assist you!
Please, email us at support@veepn.com and include "Firefox Review" in the email's subject.
Best regards, Lucas, VeePN Support. 开发者回应
发布于 2 年前Hello,
We acknowledge receipt of your feedback and express regret for any inconvenience resulting from the recent update. To facilitate a thorough resolution of the issues, we kindly request that you provide detailed information regarding the encountered challenges. For prompt assistance, please contact our support team at support@veepn.com .
Your prompt response is anticipated.
Best regards,
Alex
VeePN Support开发者回应
发布于 2 年前Hi! I am sorry for the issue that you have faced. Is it possible for you to specify more details regarding the issue?
Feel free to share with us at support@veepn.com and include "Chrome Store Review" in the email's subject. We are more than happy to assist you!
Best regards, Diana, VeePN Support!- 评分 1 / 5来自 Firefox 用户 18524812， 2 年前
开发者回应
发布于 2 年前Hi! I am sorry for the issue that you have faced. Is it possible for you to specify more details regarding the issue?
Feel free to share with us at support@veepn.com and include "Chrome Store Review" in the email's subject. We are more than happy to assist you!
Best regards, Lucas, VeePN Support!开发者回应
发布于 2 年前Hi! I am sorry for the issue that you have faced. Is it possible for you to specify more details regarding the issue?
Feel free to share with us at support@veepn.com and include "Chrome Store Review" in the email's subject. We are more than happy to assist you!
Best regards, Lucas, VeePN Support!- 评分 1 / 5来自 Darkness Paladin， 2 年前Сначала заработало, через пару минут отвалилось и больше не подключалось, без каких-либо сообщений об ошибках.
开发者回应
发布于 2 年前Hi! I am sorry that you faced such an issue with our extension. To find a solution, we would like to ask you to provide more details. It will make it easier for us to understand the issue that you have faced.
Feel free to email us at support@veepn.com and include "Firefox Review" in the email's subject. We are looking forward to hearing from you.
Best regards, Lucas, VeePN Support. - 评分 1 / 5来自 Firefox 用户 18517765， 2 年前
开发者回应
发布于 2 年前Hello. We are sorry to hear that you faced such issues. We would like to help you fix this problem, so we invite you to contact us at support@veepn.com. Please also mention 'Firefox Store Reviews' in the email subject for faster identification.
Sincerely, Nikolas
Customer Support Team- 评分 1 / 5来自 Firefox 用户 12336346， 2 年前