Reviews for Bitwarden Password Manager
Bitwarden Password Manager by Bitwarden Inc.
Review by Firefox user 18807293
Rated 3 out of 5
by Firefox user 18807293, a year agoEdit: Thanks to Bitwarden for the response which has resolved one of my issues, partially, because this is not the default and the settings state is not replicated everywhere I have to set this setting in every browser and every account (so work and personal, all browsers). My issue about the cursor not starting in the search box seems to have been fixed/added so that's great, now there's just the UX decision to combine the password/username into a dropdown as a complaint.
Original review below.
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The recent update to the addon has introduced a huge UX degredation, instead of a single click to get the password to fill in a desktop application login prompt you now have to hit the smaller copy button and then accurately hit the copy password from the selection box options.
Also, the cursor doesn't automatically start in the search box after authentication anymore, this is really annoying as it forces me to every morning log in and then with the mouse select the search box so that I can get to my email password entry, so that I can then have to select the copy button where I then have to now select the copy password so that I can log into my email because my corporate email account times out authentication after 12 hours (and sometimes, for some reason, multiple times per day).
Also, you now have to hit the small fill button instead of the whole item to get the browser to fill in the details. This is a reverse of what you used to have to do as now clicking the item results in the screen to view the information in the item where you can edit from. I use this far less than I use filling the details so I find this also a big step backwards in UX and looking at the recent reviews it seems clear that they have introduced a lot of UX friction that users are not happy with.
Original review below.
---
The recent update to the addon has introduced a huge UX degredation, instead of a single click to get the password to fill in a desktop application login prompt you now have to hit the smaller copy button and then accurately hit the copy password from the selection box options.
Also, the cursor doesn't automatically start in the search box after authentication anymore, this is really annoying as it forces me to every morning log in and then with the mouse select the search box so that I can get to my email password entry, so that I can then have to select the copy button where I then have to now select the copy password so that I can log into my email because my corporate email account times out authentication after 12 hours (and sometimes, for some reason, multiple times per day).
Also, you now have to hit the small fill button instead of the whole item to get the browser to fill in the details. This is a reverse of what you used to have to do as now clicking the item results in the screen to view the information in the item where you can edit from. I use this far less than I use filling the details so I find this also a big step backwards in UX and looking at the recent reviews it seems clear that they have introduced a lot of UX friction that users are not happy with.
Developer response
posted a year agoHi. Check under Bitwarden Settings > Autofill > "Click items to autofill on Vault view" and Bitwarden Settings > Appearance > "Show quick copy actions on Vault" if you want to restore previous functionality that you may prefer.
9,205 reviews
- Rated 5 out of 5by TheAnonymousAutist, a day agoThis is actually a very good password manager for those at the home, professional, enterprise and developer levels - even with open-source code.
This is also a very effective tool and extension and perfect for parental controls, passkey creation, password management, encryption, VPNs, etc.
As a superadapted Autistic person that already suffered a lot of obstacles on their online career for the past decade - this extension is actually a very well-made and designed extension - and I'd love to see open-source software to start evolving and maturing over time.
And your cross-platform compatibility makes it easier for people to add your extension - as I already use a bunch of popular Firefox extensions myself - like uBlock Origin, Chrome Masker, Privacy Badger, DuckDuckGo Essential Protections and so on.
Your team's extreme levels of honesty and passion were the main factors and reasons to why that I have gotten very deep onto security over the past decade or so - thus making it easier for a average smarter Autistic person to understand - which I am one of those people.
If you have an IQ of 120 or higher - your main signs and symptoms of Autism - like hyperfocus, superadaptation and hypersensitivity would become more noticeable once you get older, but they get more manageable with time.
Your security company is one of the few companies that actually care about password management, hashing and encryption - and your massive researcher and hacking community made it to become a reality - and to be precise on my point of view - philosophically, ethically, mentally, socially, physically and sociologically - this company has some of the best features for cybersecurity.
And I would love to use this extension and to encourage others to use this extension too.
And please make a similar review if you have similar opinions to mine - and let's continue spreading positivity all across the Firefox community to promote open sourcing for all.
And please reach me out to me if you want to talk to me on my extensive analysis on other popular extensions.
It has some flaws to it, sure - but dear Bitwarden devs - please fix some of the bugs that people are experiencing on your bug bounty hunting programs and your extension in general.
If you guys are able to do it for the next updates, thank you.
And good luck on your journey, Bitwarden!
#KeepOpenSourceAlive
- TheAnonymousAutist - Rated 5 out of 5by McItalo, 2 days ago
- Rated 5 out of 5by Ethan, 3 days ago
- Rated 5 out of 5by 肉肉, 8 days ago
- Rated 5 out of 5by Gravitypopsicle, 9 days agothis BW add-on had slowed down a little recently from a few months, but now it has been about a week and it launches and performs smoother than ever! Fav password manager forever 💯💯💯
- Rated 5 out of 5by Piomio, 9 days agoExcellent password manager. Much better since the last update. The latency issue has disappeared.
- Rated 2 out of 5by Firefox user 19837517, 10 days agoImporting passwords from my default password manager into bitwarden was a nightmare. After it was activated, the login details on sites like google were not filling in, making this add-on absolutely unusable in both chrome and firefox.
- Rated 5 out of 5by Zeteo, 12 days ago
- Rated 5 out of 5by Firefox user 18945998, 13 days ago
- Rated 4 out of 5by Aayush Chawla, 13 days agoI couldn't get biometric unlock to work on Windows 11. Otherwise it's a great extension.
- Rated 2 out of 5by Exostenza, 14 days agoIt's a potentially good service with seemingly all the features you'd want in a service like this but they don't always work or are all even present. I find a lot of the time it either won't suggest to unlock the extension when clicking on a login or password field and even the fill in keyboard shortcuts don't work - its been too intermittent to tell if it is only some sites or just a randomly triggered bug. Also very annoying, when I click to fill in a login and password it'll prompt Windows Hello Fingerprint randomly in the background so I have to click on it on the taskbar instead of it showing up in the foreground all the time as it obviously should. I also bought it for the premium features while the Firefox extension doesn't even have the advertised anti-phishing feature yet which is one of the reasons I paid for premium. So, they are advertising features that aren't even available which I think is dishonest which doesn't inspire trust in the company and their practices - it is strange that the supposedly most secure browser seems to be the least supported.
The above poses instant issues when considering the service for tech illiterate people as these problems are deal breakers. I want to set this up for my boomer mother who has been successfully phished several times but the fingerprint in the background bug will definitely make her think it's not there and therefore not working. Also, the non-existent anti-phishing feature advertised for the premium edition literally takes away the reason I would consider paying for a premium account for her.
These are all, however, grievances that could be easily fixed with competent non LLM vibe coding done by a real human being which could easily bump my rating up a star or two and pay for premium for my boomer mother but for now Bitwardem is mediocre at best and I can't recommend paying for premium to anyone and even the free version's bugs may pose problems depending on your tech literacy.
Bitwarden devs: you're close but you have to fix these things before I can recommend the service. - Rated 5 out of 5by Marcos Nakamine, 14 days ago
- Rated 5 out of 5by Apollox, 16 days ago
- Rated 4 out of 5by DeezNuggets, 17 days agoGreat product, but they (or FF) broke the dropdown password selector in a recent (last few days) update. Now it always says: "No items to show".
- Rated 1 out of 5by Rob, 17 days agoGarbage constantly failing, printing cryptic error messages, not taking my pw, not taking my 2FA, reinstalled, works for a few then same crap.
Just garbage, avoid if you can. - Rated 5 out of 5by Firefox user 19816335, 21 days ago
- Rated 5 out of 5by Firefox user 19794085, 23 days ago
- Rated 1 out of 5by Daesp, 23 days ago
- Rated 1 out of 5by Firefox user 14548792, 24 days agocan't login, cant change to .eu on extension, it's out of view
- Rated 5 out of 5by Jjuhis, 25 days ago
- Rated 5 out of 5by ilnanny, a month ago
- Rated 4 out of 5by hedmunky84, a month ago
- Rated 2 out of 5by Firefox user 12946356, a month agoFirefox is covering the Bitwarden suggestions, terrible UX.
- Rated 5 out of 5by Firefox user 18061917, a month ago