Reviews for Eno® from Capital One®
Eno® from Capital One® by Capital One
679 reviews
- Rated 5 out of 5by Firefox user 15186580, 5 years ago
- Rated 1 out of 5by Firefox user 15184625, 5 years agohorrible and phone help was worse i cant get into ENO to use my card online
Developer response
posted 5 years agoWe appreciate your feedback about Eno. While we're not sure which number you called us at, our dedicated tech support team would be happy to assist further. Please give us a call at 866-750-0873 and let the rep know whats going on.
Additionally, you may want to check and see if Firefox itself needs to be updated. This might help with the issue you're seeing. Thanks again for the heads up. - Rated 5 out of 5by Vaelkyrie, 5 years agoI like the feature a lot. I wish there were a way to sign in with push notification or something instead of password every time, but it's nice to be able to have virtual cards.
Developer response
posted 5 years agoThanks for your review, Vaelkyrie. We also appreciate the suggestion about logging into Eno and we'll forward it to our dev team. Glad to hear you like Eno! - Rated 1 out of 5by jason brown, 5 years ago
- Rated 5 out of 5by docevil711, 5 years agoAlso getting "Good news–you're ready for an update to your browser extension. All you have to do is fully quit and restart your browser, and you'll be all set to keep using virtual numbers." Restart does not help
It works now. ThanksDeveloper response
posted 5 years agoHey there! As of this morning, restarting Firefox should force an update to correct the issue mentioned in your review. That option wasn't a fix for the issue mentioned in your review back on July 11, but give it a shot now to see if the problem gets resolved. If Eno is still not pulling up, let us know and we can try to troubleshoot further. Thanks for your feedback! - Rated 5 out of 5by Enuratique, 5 years ago
- Rated 1 out of 5by Firefox user 15130668, 5 years agoWas loving this add on until today when I went to buy something online that was time sensitive and I could not get past "Good news–you're ready for an update to your browser extension. All you have to do is fully quit and restart your browser, and you'll be all set to keep using virtual numbers"
No amount of restarting the browser would "update" the plugin nor did uninstalling and re-installing. cmon!
Edit: Though I'm fully open to the possibility that a recent Firefox update broke the Eno extension.Developer response
posted 5 years agoThanks for the heads up about this. As of right now, restarting Firefox (if you haven't done so already) should force an update to correct the issue mentioned in your review. That option wasn't a fix for the issue mentioned in your review back on July 11. If Eno is still not pulling up, let us know and we can try to troubleshoot further. - Rated 1 out of 5by Firefox user 15130367, 5 years agoWas good but now telling me to restart browser to load new version: "Good news–you're ready for an update to your browser extension. All you have to do is fully quit and restart your browser, and you'll be all set to keep using virtual numbers."
Restarting browser does not resolve nor does removing and reinstalling the add-on. And yes, sadly, third-party are allowed.Developer response
posted 5 years agoWe appreciate the heads up about this. As of today, you should be able to force an update to fix this issue by restarting Firefox if you haven't done so already. That option wasn't a fix for the issue mentioned in your review back on July 11. If Eno is still not working, feel free to update your review and we can respond with troubleshooting steps. Thank you! - Rated 5 out of 5by jeanine, 5 years ago
- Rated 5 out of 5by peterfnet, 5 years agoLove this! Been wanting this feature for a long time. Add-on works great on mobile.
Developer response
posted 5 years agoWe're happy to be able to deliver Eno to you! Great job downloading and installing Eno to keep your card info safe! - Rated 1 out of 5by Firefox user 15094608, 6 years agoDoesn't work: "Something went wrong" in both the add-on popup, and their setup page (capitalone.com/applications/eno/virtualnumbers/setup). Tried 5 times to sign in, with my username/password copied from the clipboard to make sure I didn't mistype anything. Also tried the Chrome extension - same failure.
GIVE ME A USEFUL ERROR! Not "Something went wrong". This is Error Management 101.
An it's not a "third party cookies problem". I made sure Firefox didn't block anything, and setup didn't work from CapitalOne's own setup page (no 3rd party situation there). This add-on is just broken.
Also, add-ons like these, that require permissions to READ AND CHANGE ALL THE DATA ON WEBSITES YOU VISIT, are a security nightmare. I worked at Google, and I can tell you there are easy ways to make extensions *request permissions on demand*, in a site-specific manner, instead of asking for that blank permission upfront, which most hapless users will automatically grant.
If this extension gets compromised (as quite a few others have), you're screwed. It will be able to read your bank/credit card/online Bitcoin wallet/ANY OTHER PASSWORD and data.
And it doesn't even work.
Uninstalled.
If you're looking for a simple and reliable alternative, sign up for Privacy.com. No spying extension to install - just generate card numbers from their website.
Advice for Capital One: you may think you're making it more convenient for customers to provide an add-on instead of a simple page to generate virtual CC #s from your own website (like Privacy.com does). Well, you're not. The more complicated a solution is, the higher the likelihood for it to fail.
If you really want to offer virtual card numbers for your customers, please do so in a simple, honest, transparent way - like Privacy.com. You have the advantage of the brand, cashback etc. - Rated 5 out of 5by Firefox user 15083830, 6 years ago
Developer response
posted 5 years agoThanks for the review! Great to hear Eno is working well for you. We appreciate the feedback!- Rated 1 out of 5by Firefox user 13877392, 6 years agoDoesn't work....
installed and logged in but says both of my personal cards don't qualify. :(Developer response
posted 5 years agoThank you for your feedback. If your card isn't currently supported, please feel free to check back at a later date as Eno is always learning new tricks. - Rated 1 out of 5by kurczynski, 6 years agoI really love this app when it works, but it doesn't work a lot. It frequently hangs when trying to load my information.
EDIT: Version 4.0.0 doesn't workDeveloper response
posted 5 years agoWe're sorry to hear Eno isn't working for you at the moment. Make sure you're using the latest version of both Firefox and the extension and if its still not working, please give us a call at 866-750-0873. We can troubleshoot the issue further from there. - Rated 5 out of 5by Firefox user 15006994, 6 years agoQuick easy setup. Used it once so far. simple to use
- Rated 5 out of 5by Firefox user 14569358, 6 years ago
- Rated 5 out of 5by Firefox user 14979370, 6 years ago
- Rated 1 out of 5by Firefox user 14969766, 6 years ago
- Rated 5 out of 5by Firefox user 14737386, 6 years agoI love how simple it is to have a virtual card you can use that pops up during the checkout process automatically! I wish all my card companies offered such an option!
Developer response
posted 6 years agoThanks for your review! We're happy to offer Eno to our customers and its great to hear your feedback. :) - Rated 4 out of 5by Firefox user 14827931, 6 years ago
- Rated 5 out of 5by Firefox user 14798596, 6 years ago
- Rated 5 out of 5by Ken, 6 years ago
- Rated 5 out of 5by Firefox user 14602510, 6 years agoI've had zero issues with this since installing this add on. has come in handy multiple times.
- Rated 5 out of 5by Firefox user 14791045, 6 years agoThis is such a great feature. I love not having to worry so much if a particular merchant isn't doing all they should to keep credit card information safe. This is honestly one of the reasons I have a Capital One card. Keep up the good work.
Developer response
posted 6 years agoThanks for your review and words of encouragement! It's awesome to hear Eno is working well for you. :)